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TSB: Classic account (discontinued) reviews

Name: Classic account (discontinued)
Rating: 3.94 (203 reviews)

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3.94

Based on 203 reviews, last reviewed 24th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

48%

20%

19%

Latest highest rating:

5

Its easy to open an account and they help you quick... Its easy to open an account and they help you quick if you get any problems Reviewed on: 24th June 2026

Latest lowest rating:

1

Very difficult to raise a complaint Very difficult to raise a complaint Reviewed on: 12th June 2025

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About this product

TSB closed its Classic account to new applicants on 23 September 2020.

Review TSB: Classic account (discontinued) now

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TSB Classic account (discontinued) reviews (203)

Its easy to open an account and they help you quick...

Its easy to open an account and they help you quick if you get any problems Reviewed on: 24th June 2026

Very difficult to raise a complaint

Very difficult to raise a complaint Reviewed on: 12th June 2025

TSB mortgage nahhh

£100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Feedback - Good customer service, prompt.

Good customer service, prompt. Can usually sort any problems out without any trouble. Secure to use on line. Reviewed on: 5th April 2025

I have got a save and spend account which is excelle...

I have got a save and spend account which is excellent as I’m saving money without even noticing Reviewed on: 2nd April 2025

Fast & good service,

Fast good service, up-to-date, easy manage the app Reviewed on: 5th March 2025

Normal account, few issues, good app

Normal account, few issues, good app Reviewed on: 27th February 2025

£10 cashback a month for 20 transactions

I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Absolutely terrible!

Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code over the phone which cannot be activated for another 3 days! Exactly how do people without internet bank at tsb!!! Older people do not stand a chance Reviewed on: 29th September 2024

Good switch experience

Good switch experience to TSB - all very efficient and it's easy to use my account and manage on the app. Reviewed on: 24th August 2024

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