Voting in the British Bank Awards is now open! Share your feedback & enter our £1,000 prize draw.Vote now

TSB Classic Account Reviews

Ratings based on 108 reviews Last review 4 days ago

TSB Classic Account reviews come from people like you! With so many different current accounts now available, you can read these honest TSB Classic Account reviews to find out what life as a TSB customer is really like. And remember, if you are a TSB...

Read Full Description

TSB Classic Account reviews come from people like you! With so many different current accounts now available, you can read these honest TSB Classic Account reviews to find out what life as a TSB customer is really like. And remember, if you are a TSB customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of TSB Classic Account reviews. Together, we can make financial services work better for everyone.

5 53
4 29
3 9
2 4
1 13

Our Smart Money People 360° Rating

Good Current Account Rating
Combines our customer review data set with wider market analysis. Find out more here.

Your Classic Account Reviews (108)

13th January 2019

Simple, efficient and easy to use online

Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details...

Read more

Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details clear and easy to understand.

27th November 2018

Overseas support is amazing

As a traveler, I'm constantly blown away by the overseas support provided by TSB. On more than one occasion, TSB have exceeded expectations whilst in the stressful situation of coming into a problem abroad. Thank you, TSB!

17th November 2018

Terrible website

I mainly use online banking. They did a big 'update' of their site this year, which made my account unaccessible for days, and the site has been slower and glitchy ever since. Will be changing banks.

12th November 2018

As useless as a chocolate fireguard

With IT Systems as good as a chocolate fireguard and customer service that can do nothing besides say "We're sorry but we can't find your complaint" even though a confirmation email was received - everything in general is just a shambles. Take a look...

Read more

With IT Systems as good as a chocolate fireguard and customer service that can do nothing besides say "We're sorry but we can't find your complaint" even though a confirmation email was received - everything in general is just a shambles. Take a look at any popular Fintech banks like Monzo, you won't regret it.

12th November 2018

Good basic bank account for those with lower incomes

They had a very good offer for 5% interest for the first couple of years. Generally their app is very good - although they did have technical problems with it a while back that went on for ages which is why I'm scoring them lower.

20th August 2018

a farce from day one

I switched to them because Yorkshire bank had a poor online service. Compared to TSB though it was magnificent. I was completely shut out of my online account for two weeks. I live 30 miles from the nearest branch. Utter disaster of a bank, it...

Read more

I switched to them because Yorkshire bank had a poor online service. Compared to TSB though it was magnificent. I was completely shut out of my online account for two weeks. I live 30 miles from the nearest branch. Utter disaster of a bank, it deserves to go under and the CE should have his bonus withheld and lose his job!

20th May 2018

Fraud

Tsb is the worst bank as my older daughters account has been hacked and some idiot has took all of her money that came from student finance loan and the bank has put there hands up saying we have not hacked your account, so we as parents will have to...

Read more

Tsb is the worst bank as my older daughters account has been hacked and some idiot has took all of her money that came from student finance loan and the bank has put there hands up saying we have not hacked your account, so we as parents will have to Faulkland out the money for the fees which we have not got and no thankyou to tsb talking rudely to my daughter thinking we are nothing. So just say to tsb for not helping.

Articles related to TSB