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RBS Select Current Account Reviews

Ratings based on 77 reviews Last review 7 hours ago

RBS Select Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Select Current Account reviews to find out what life as a RBS customer is really like. And remember, if...

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RBS Select Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Select Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Select Current Account reviews. Together, we can make financial services work better for everyone.

5 31
4 16
3 18
2 7
1 5

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Good Current Account Rating
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Your Select Current Account Reviews (77)

10th February 2018

Laughed at when I said I was leaving

I'd been with RBS for about 20 years, through all their troubles, and never got anything extra for being loyal. When I told them I was leaving and getting £125 for switching, the teller laughed that I would leave for that (that's not to be sniffed a...

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I'd been with RBS for about 20 years, through all their troubles, and never got anything extra for being loyal. When I told them I was leaving and getting £125 for switching, the teller laughed that I would leave for that (that's not to be sniffed at) and did nothing to try to change my mind.

13th June 2017

Nothing special

I have had an account with RBS for 18 years, and have just moved to the Bank of Scotland as they have a much better account. I have not had any problems with RBS, their staff have always been friendly. However, the actual Select Account is nothing...

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I have had an account with RBS for 18 years, and have just moved to the Bank of Scotland as they have a much better account. I have not had any problems with RBS, their staff have always been friendly. However, the actual Select Account is nothing special, it's very basic. I had a visa debit card but for some reason RBS refused to give me a contactless card (I asked twice, and have never had problems with the account!). I have had an account at TSB for a few years now which has a contactless card, as has my new Bank of Scotland account.

RBS also don't pay interest on their Select Account (both the TSB and Bank of Scotland do pay interest), and the interest rates on their savings accounts are terrible. They do have another reward account which pays cashback on direct debits, but there is a monthly fee so I wouldn't earn that much switching to it as my bills are quite low.

All in all, RBS are okay. The account is basic, it's nothing special. I think I have found better accounts elsewhere. So while I would not tell people to avoid RBS, there are much better accounts out there.

24th January 2017

It is what it is

Your standard debit account. No sneaky charges etc etc. Incredible mobile app, great online banking features (minus the need to go on rbs.co.uk/Englandandwales rather that just rbs.co.uk) and great support from customer services whenever you need...

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Your standard debit account. No sneaky charges etc etc. Incredible mobile app, great online banking features (minus the need to go on rbs.co.uk/Englandandwales rather that just rbs.co.uk) and great support from customer services whenever you need them. Best of all must be their feature to draw cash, even if you don't have your card, it's saved me so many times!

17th January 2017

Average bank but you can't really rely on them

When I've had dealings in branch I just can't rely much on the staff for following through on actions they've promised. All the online services are great though. It's just the branch staff are a bit meh.

17th January 2017

It's a current account, nothing more, nothing less,it just is. Nothing stands out.

There are so many providers offering products and add ons with their current accounts. I think RBS lacks this facility and is falling behind compared to other banks. With all RBS's bad press I would suggest it rectifies this anomaly.

6th December 2016

Poor customer service

The worst company to bank with - I managed to get into debt a number of years ago and they allowed it to keep happening and levying high charges on my account to impact the issue. They were very helpful in helping me sort matters out.

24th November 2016

Basic Basic Current Account

It does what it says on the tin. Staff are very friendly and it's easy to get in touch with someone to rectify a problem....

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It does what it says on the tin. Staff are very friendly and it's easy to get in touch with someone to rectify a problem.
However, I recently went in branch to query setting up a help to buy isa, only to find out that RBS was not taking part in the scheme. The reason stated was the cost to RBS didn't make it viable. I am therefore looking for a new account as every other bank seems to have understood the bigger picture in this.

18th November 2016

If you're not tech savvy....forget it..!

RBS has closed the branch in my village, counting it's pennies I hear. I'm now reduced to either online banking, telephone banking or some basic transactions at the Post Office. What happens when my laptop plays up and I can't do online..! They won't...

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RBS has closed the branch in my village, counting it's pennies I hear. I'm now reduced to either online banking, telephone banking or some basic transactions at the Post Office. What happens when my laptop plays up and I can't do online..! They won't confirm that they'll keep the ATM going in the village. I'm supposed to use cashback if they take it away. With regard to telephone banking...if it's not on their screen in front of them, you can't do it. Staff are very polite...but that doesn't mean you get good customer service.
I didn't create the mess that RBS is in...but apparently I've got to be part of fixing it..! They send a mobile bank for half an hour once a week....seriously guys, are you kidding...! I'm a carer to my seriously disabled husband and we don't have a large enough income to pick and choose our bank otherwise I'd leave them in a heartbeat. RBS sucks...
ps...I suspect that most other banks are the same...

17th November 2016

Love RBS and my local bank fantatsic face to face and over the phone/service counter

So I had my wallet traumatic experience but RBS branch staff aided me in taking the some of the frustration and anxiety away by quickl ensuring cards were cancelled, re-ordered and confirming notes on system were made if someone tried to use my cards,...

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So I had my wallet traumatic experience but RBS branch staff aided me in taking the some of the frustration and anxiety away by quickl ensuring cards were cancelled, re-ordered and confirming notes on system were made if someone tried to use my cards, especially due to them being contactless. Great customer service, always a friendltt face fll of information. Overall had fantastic service throughout my entire banking life-since I was 16 :)

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