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RBS: Select current account reviews

4.10
Based on 370 reviews, last reviewed 21st Apr 2026
33% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
14%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026
Aaron's avatar
Aaron

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026
Bobbylanka's avatar
Bobbylanka

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

All round excellence....

5
I'm not a customer of great wealth, in fact I do have an overdraft facility which I occasionally have the need to use, however my bank (who I've been with since the early 1980s) have always treated me respectfully and offered assistance when they felt I needed it and which at times I have accepted. They have looked after me personally when I had a local branch, and are now continuing to do so over the internet. My account fluctuates due to the fact my pension date changes, but they take this into consideration and always inform me when I am about to go into my overdraft. This account has suited my needs and RBS have always been fair and helpful and have always been there for me. I would, and have done many times, recommended RBS to friends and family. Needless to say I would never change banks; why should I when, as such a lowly customer, I receive such excellent service. Reviewed on: 27th February 2025

Excellent service

5
Despure Jo local branch I get excellent service through natwest Reviewed on: 26th February 2025

They're fine if you're too lazy to find better

3
They're fine if you want a basic bank account with no interest or perks and can overlook their involvement in most financial scandals. Reviewed on: 26th February 2025

Great local branch giving a top class service.

5
Great local branch giving a top class service. All banking needs met, and carried out in an orderly manor. Also free with no payments required. Online access is also very well presented and always avaliable Reviewed on: 26th February 2025

I've been with RBS since the Route 17 days and they'...

5
I've been with RBS since the Route 17 days and they're just the best ever. Also, their banking app is the most complete I've ever used. Reviewed on: 26th February 2025

The best!

5
This is the best bank I have ever had to work with! Reviewed on: 26th February 2025

5* to rbs

5
Fantastic banking easy app when your not tec savy like me Reviewed on: 23rd February 2025

A solid bank account

5
RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the app and online service is excellent. Reviewed on: 20th November 2024

Scammed..

5
Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion contact was cut off.As cards and my account had been closed down I was unable to access any funds .On visiting our Coatbridge branch we were assisted by a member of staff (Gillian) who made contact with the Fraud Department on our behalf.Her input helped resolve the problem .Thanks again Gillian. Reviewed on: 10th November 2024

Want to be an internet bank so after 250 or so years...

1
Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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