Polite, Knowledgeable staff, Open hours are great.

Having a "pass book" may seem old fashioned but it is nice to bale to refer to it without an online service. Personable staff who ere keen to help.

Being able to speak with a member of staff - no matter how small an issue. Staff help you to resolve. No call centre, online... Being able to speak with a member of staff - no matter how small an issue. Staff help you to resolve. No call centre, online chat or Chat bot. Thank you for good old fashioned service!! 10/10. Read more Read less

We like the personal service. It is wonderful to know we can drop in / make an appointment to speak in person with someone. We... We like the personal service. It is wonderful to know we can drop in / make an appointment to speak in person with someone. We have always been given an excellent service. Very much appreciated. Thank you. Read more Read less

Excellent professional, prompt, no improvement necessary.

We like the fact there is a local branch to visit unlike the majority of the branch that are closing down branches down. BBS could... We like the fact there is a local branch to visit unlike the majority of the branch that are closing down branches down. BBS could do mor to enable access online or mobile. Read more Read less

Very pleased with Beverly with my grandson opening a junior cash ISA having transferred from Halifax. All the staff are extremely customer focused and lovely... Very pleased with Beverly with my grandson opening a junior cash ISA having transferred from Halifax. All the staff are extremely customer focused and lovely to deal with nothing is ever to much to do for them. The interest rate is very good and really nothing to consider needed to be changed. Excellent organisation. Read more Read less

I was dealt with very quickly, efficiently and pleasantly Top Marks.

The staff where able to explain and answer all our questions.