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RBS: Select current account reviews

Name: Select current account
Rating: 4.16 (123 reviews)

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4.16

Based on 123 reviews, last reviewed 24th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

16%

15%

Latest highest rating:

5

Great experience The services are of high quality, and the team is professional, prompt, and very attentive to customer needs. Everything went smoothly and efficiently... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (123)

Laughed at when I said I was leaving

I'd been with RBS for about 20 years, through all their troubles, and never got anything extra for being loyal. When I told them I was leaving and getting Â£125 for switching, the teller laughed that I would leave for that (that's not to be sniffed at) and did nothing to try to change my mind. Reviewed on: 10th February 2018

No frills, no issues

Product itself isn't great, customer service good Reviewed on: 4th February 2018

ok

Not very good with online chat and getting money's back from people who should not have taken it Reviewed on: 3rd December 2017

Nothing special

I have had an account with RBS for 18 years, and have just moved to the Bank of Scotland as they have a much better account. I have not had any problems with RBS, their staff have always been friendly. However, the actual Select Account is nothing special, it's very basic. I had a visa debit card but for some reason RBS refused to give me a contactless card (I asked twice, and have never had problems with the account!). I have had an account at TSB for a few years now which has a contactless card, as has my new Bank of Scotland account. RBS also don't pay interest on their Select Account (both the TSB and Bank of Scotland do pay interest), and the interest rates on their savings accounts are terrible. They do have another reward account which pays cashback on direct debits, but there is a monthly fee so I wouldn't earn that much switching to it as my bills are quite low. All in all, RBS are okay. The account is basic, it's nothing special. I think I have found better accounts elsewhere. So while I would not tell people to avoid RBS, there are much better accounts out there. Reviewed on: 13th June 2017

Good service, not a lot of benefits

Attempted to change name on bank account. Had three forms of I.d with me but was told it couldn't be done. Went to different branch who did it there and then Reviewed on: 31st January 2017

It is what it is

Your standard debit account. No sneaky charges etc etc. Incredible mobile app, great online banking features (minus the need to go on rbs.co.uk/Englandandwales rather that just rbs.co.uk) and great support from customer services whenever you need them. Best of all must be their feature to draw cash, even if you don't have your card, it's saved me so many times! Reviewed on: 24th January 2017

Average bank but you can't really rely on them

When I've had dealings in branch I just can't rely much on the staff for following through on actions they've promised. All the online services are great though. It's just the branch staff are a bit meh. Reviewed on: 17th January 2017

It's a current account, nothing more, nothing less,it just is. Nothing stands out.

There are so many providers offering products and add ons with their current accounts. I think RBS lacks this facility and is falling behind compared to other banks. With all RBS's bad press I would suggest it rectifies this anomaly. Reviewed on: 17th January 2017

Current Account

Not much to say really. The basic current account is ok for me. It does what I need. Transfers are easy and can get overdraft if needed. No faults really just a basic account. Reviewed on: 15th January 2017

Solid

No nonsense, standard, works fine. Reviewed on: 28th December 2016

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