Smart Money People Logo

RBS: Select Current Account reviews

4.08
Based on 118 reviews, last reviewed 2nd Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
16%
See only 3 star reviews
15%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

5

Excellent Standard Current Account Very easy to deal with. App is better than most other banks I’ve used.cant fault at all really. Reviewed on: 2nd April 2025
Chris J's avatar
Chris J

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023
Alex's avatar
Alex

About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

Review RBS: Select Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

RBS Select Current Account reviews (118)

great bank great staff

5
applied for an overdraft facilaty and was as smooth as spreading marg on toast slick easy and a great out come Reviewed on: 15th November 2016

Service is poor

3
I changed my account to a non fee paying basic account but I did not realise that they were still charging me the fee for the premium account Reviewed on: 15th November 2016

Idiots with no customer service skills

2
They are a bunch of computer says no idiots with no common sense. You cannot speak to anyone who has any authority or seemingly intelligence Reviewed on: 15th November 2016

good account and always helpful when chatting to cashiers or online

5
whenever I have any issues with my account the staff at my branch are always helpful and quick to resolve any issues Reviewed on: 15th November 2016

Excellent Customer Service

5
I have been a customer of RBS for many years and I can't fault their customer service. I occasionally have to phone up with queries or to visit a branch and I have never has anything less that excellent customer service. Once I had scheduled an account review but there was some mix up and the advisor who I was due to see was not there. The branch manager handled the review himself and managed to massively help me sort my finances out. The only slight criticism is that it can sometimes be quite difficult to get through via telephone. Reviewed on: 14th November 2016

Brilliant Customer Service

4
Our branch are very good at keeping us up to date and ensuring that we have everything that we need. As a forces family on the move a lot they know that it's easier to pick up the phone to catch us rather than mailings. Friendly and helpful, everything you need in customer service Reviewed on: 14th November 2016

RBS Current account

4
Always good to deal with in the branch and have never had any problems with the current account Reviewed on: 24th October 2016

Always sticking with rbs

5
They've always been very helpful and I find their app most useful and easy to understand. I always recommend when asked about such things. Reviewed on: 30th June 2016

Loyal and proud

4
I have been with RBS since I was 15 and over 17 years later I have stayed with them and will in future. Reviewed on: 29th June 2016

Great bank!

5
Always a great pleasure doing my business with RBS Thanks for the help and support I needed Reviewed on: 10th June 2016

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

RBS has a range of products available. Check the ratings of each product to find the right one for you. View all products