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RBS: Select Current Account reviews

4.10
Based on 119 reviews, last reviewed 21st Apr 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
17%
See only 3 star reviews
15%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

My account features are basic but it does exactly wh... My account features are basic but it does exactly what I need and has no large account fees. I’ve had very few issues and when I have they have always... Read more Reviewed on: 21st April 2025
Danielle M's avatar
Danielle M

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023
Alex's avatar
Alex

About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

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RBS Select Current Account reviews (119)

Great bank!

5
Always a great pleasure doing my business with RBS Thanks for the help and support I needed Reviewed on: 10th June 2016

Basic account, no frills but no cost. Not sure if it is better to stick with this or try one of the many fancy, monthly cost, accounts that apparently give all sorts of benefits/rewards.

3
Looking at Reward accounts with RBS. Sceptical. Do I need it, will I be better off, or will the bank be better off. They tell me I will be so I should trust that a reputable bank wouldn't lie? Reviewed on: 4th May 2016

Good customer service

4
We had to change our account and they changed all our direct debits on to our new account Reviewed on: 21st April 2016

best bank on high st for current accounts

4
the best bank on the highst for internet/ phone banking there apps and phone banking for current accounts are by far the easiest and most efficient ways of managing your money these day Reviewed on: 28th March 2016

Leaving the bank

2
I found my branch of RBS not so customer friendly . Always seemed to be young assistants with the impression they were not interested in the customers. Get the transaction done and move on. So i did and left Reviewed on: 28th March 2016

Great customer service

5
We had to change all our direct debits and standing orders into a new account and the lady in the branch was very helpful and they dealt with informing the companies Reviewed on: 19th February 2016

great customer support in branch

5
I have always found my local branch very friendly and they always tend to go above and beyond. They always reconise me when I go into the branch and are always ask after my family. Reviewed on: 19th February 2016

Been with my bank for over 15 years wouldn't go anywhere else always do helpful and never had any problems

5
Great wide range of products and help excellent service and always helpful went to the bank today and they gave me a free financial health check and talked about a savings account very good Reviewed on: 19th February 2016

Why I stay with RBS

4
I have been with RBS for around 30 years. The reason I stay with them is the helpful attitude of the staff in their Salisbury office. Nothing is ever too much trouble. Reviewed on: 19th February 2016

Excellent customer service

5
I have been a customer of RBS for over 10 years and have had no problems whatsoever with them. Their customer service is excellent and. whenever I have had a query about anything, they have always managed to sort things out for me. I purchased annual travel insurance from them and it was, by far, the cheapest insurance I could find. My husband is disabled and we both have multiple health concerns so were concerned about the cost to travel overseas. Thanks to RBS we could afford the insurance and the holiday. Well done RBS Reviewed on: 18th February 2016

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