Write a review

Newsletter

Go to business site

Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.35 (130 reviews)

View other Nationwide products

4.35

Based on 130 reviews, last reviewed 20th Aug 2026

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Switching from my old bank was a seamless experience... Switching from my old bank was a seamless experience thanks to the Current Accound Switch Service. I didn't need to do much afterwards, beyond going t... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026

Read all reviews Write a review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexBasic now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexBasic reviews (130)

Switching from my old bank was a seamless experience...

Switching from my old bank was a seamless experience thanks to the Current Accound Switch Service. I didn't need to do much afterwards, beyond going through my accounts and switching my bank details, so I felt relieved. Reviewed on: 20th August 2026

Amazing customer service support provided at all tim...

Amazing customer service support provided at all times and customer rewards Reviewed on: 12th June 2026

I've got a current account with savings account.

I've got a current account with savings account. I'm happy with what I have. Reviewed on: 11th June 2026

Best current account

Nationwide account is the absolute best! No issues with them. Reviewed on: 16th April 2026

Nationwide are by far the best bank.

Nationwide are by far the best bank. Keeping branches open. Even competitors are now reopening branches as they’ve realised it was a mistake. They are the only bank in my town an it’s awesome. The convenience. The service and the staff are just great. And getting benefits like fairer share and thank you payments instead of shareholders. Cannot get better Reviewed on: 10th April 2026

Your money isn’t safe here

Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my account but Nationwide carried on paying them without my consent. They paid them for 3 years without my knowledge. I’m really sick so didn’t scroll down on the app to see if they were paying something they shouldn’t and now they’re victim blaming. They’ve been gaslighting, lying and denying they owe me £900. They offered me £175 for the glitch! No give me back the money you paid out of my account without my consent! I’ve had to go to the financial ombudsman and I’m not impressed. If they take money out of your account that they shouldn’t, you won’t get it back. so why risk it, honestly bank elsewhere where your money is safe because it sure isn’t safe here. Reviewed on: 29th March 2026

Highly recommend Nationwide

After a few incidents with my previous bank a friend recommended Nationwide. Straightforward to get an account set up. DD and SO easy to set up and amend through the banking app. Regular updates and information on other services offered and the fair share payments are an added bonus. Staff are very informed and helpful. I would have no hesiatation in recommending Nationwide. Reviewed on: 25th March 2026

Always professional and reliable

Always professional and reliable Reviewed on: 24th March 2026

Refused and overdraft, but hey are a responsible lender

Refused and overdraft, but hey are a responsible lender Reviewed on: 24th March 2026

They are very good people to bank with.

They are very good people to bank with. Have been with Nationwide for about 35 years and I have been very pleased with my experience with them. A flexbasic account is not for everyone as it offers only a basic account with no overdraft or cheque facility but you can pay by contactless and by direct debit. Reviewed on: 24th March 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Debit Card (discontinued)
from Fineco Bank (inactive company) 3.81 from 1 reviews
Cash account
from TSB 3.71 from 100 reviews
Premier bank account
from HSBC 3.51 from 89 reviews

Want to see more from Nationwide?

FlexDirect
from Nationwide 4.72 from 377 reviews
Regular Savings
from Nationwide 4.64 from 98 reviews
Cash ISA
from Nationwide 4.63 from 82 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub