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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.71 (380 reviews)

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4.71

Based on 380 reviews, last reviewed 13th Oct 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Great customer service and wide range of products an... Great customer service and wide range of products and services and cash back on banking and savings Reviewed on: 13th October 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (380)

Great customer service and wide range of products an...

Great customer service and wide range of products and services and cash back on banking and savings Reviewed on: 13th October 2026

Great and for the people

Great and for the people very helpful never had an issue Reviewed on: 2nd September 2026

My favourite bank, been reliable and trustworthy thr...

My favourite bank, been reliable and trustworthy throughout years Reviewed on: 2nd September 2026

Nationwide a good place to bank

Nationwide £100 fairer share payment just for banking with Nationwide, plus great customer service Reviewed on: 22nd August 2026

Nationwide Building Society is better than a bank!

Nationwide is an amazing building society. As a member it has been fantastic to benefit from nationwide's "fairer share" sheme. And great to be able to have a vote in AGM. I do not see myself leaving nationwide as a member. Reviewed on: 11th July 2026

Excellent

Great service range of products and I always feel valued as a customer, just received £100 for having the account and this happens often, recommend using over a traditional bank Reviewed on: 13th June 2026

Always impressed with Nationwide service.

Always impressed with Nationwide service. Not always the best rates, but you do feel they really do try to do their best for their customers Reviewed on: 11th June 2026

Excellent products and treat account holders as part...

Excellent products and treat account holders as part of the company. Reviewed on: 11th June 2026

Swap to Nationwide

I swapped from Natwest and am so glad I did. I love the fairer share pay deal Reviewed on: 10th June 2026

Doesn't dictate too much to customers

Supports customers without a smart phone providing a key pad. Clear clean online banking experiences. Doesn't dictate too much to customers compared to other banks and tries to listen. Reviewed on: 20th April 2026

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