Get Product
18th September 2017
Smooth banking
Easy switching process. App pretty good & website easy to use. Would definitely recommend.
Your FlexDirect Reviews (53)
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Get Product
12th September 2017
Easy to use website and app
Very easy to use the app and website to keep track of my spending and transfer money.
Get Product
9th August 2017
Brilliant
It was easy to set up an account with Nationwide, the customer service department were very friendly, clear and precise in their delivery of information.
Get Product
30th April 2017
5% pa interest
Make roughly £100 per annun on keeping balance of £2000 on flexdirect account in period of two years with Nationwide. Straighforward online register, proof of identity in your nearest branch and you are good to go.
Get Product
27th April 2017
Fantastic building society
Great company, always so helpful on the phone when needed despite FlexDirect being an online account, internet banking so easy to use.
Get Product
2nd March 2017
Flexdirect
Good incentive to join but would like rate to last longer or a better rate constantly.
Get Product
1st March 2017
Friendly and helpful staff
I think the Flex direct scores on its 5% interest for the first year. It is also possible to open a linked regular saver and add £500 a month for a year for a further 5% interest.
Get Product
12th February 2017
Very good service. Insurance company excellent to work with.
Very good Internet banking excellent products.. very happy customer
Get Product
12th February 2017
5% interest on balances up to £2,500.
Online banking easy to use. Great interest rates. Can transfer money between accounts.
Get Product
12th February 2017
great people, picky processes
On the whole, my experience with Nationwide has been excellent. I use the local branch, and have used teleconferencing within the branch to complete applications managed by head office....
Read more On the whole, my experience with Nationwide has been excellent. I use the local branch, and have used teleconferencing within the branch to complete applications managed by head office.
However there are still a few processes that rely on printed forms collected at branch and sent to head office, and on several occasions I have had forms returned as I had been given the wrong one for the action I had wanted to complete.
Branch staff are very friendly and I get the sense that they enjoy working for the company. I also think of Nationwide as a bank that will engage with customers as people, rather than purely focusing on profit. This is as a result of comparing products with other providers.
Get Product
9th February 2017
Easy switch of current account
Easy and swift set up of new online current account with the switch of my old account processed within 7 days.
Get Product
6th February 2017
Fantastic savings interest rate.
Fantastic savings rate, easy to access and the app is very accessible. Tools like impulse save are great for saving spare cash.
Get Product
5th February 2017
Online Banking
Straightforward internet banking. Happy with customer service
Get Product
5th February 2017
Very happy
I have been with the Nationwide for a few years now now and they always offer new accounts, ideas etc which is great. Great 5% rate on a current account for 12 months is a good offer that I accepted gratefully.
Get Product
1st February 2017
Long term customer, no major issues
I have held a Nationwide Current Account for nearly 13 years and would not consider going back to the major banks. Customer service is usually good and there has always been a willingness to resolve any problems promptly. I only wish I could get...
Read moreI have held a Nationwide Current Account for nearly 13 years and would not consider going back to the major banks. Customer service is usually good and there has always been a willingness to resolve any problems promptly. I only wish I could get more people to switch so I could claim the £100 ;-)
Get Product
20th January 2017
No problems
Have been with Nationwide for years, do not get hassled like others do in banks. Great online banking system and friendly staff in branches.
Get Product
13th January 2017
Fantastic Service
I still do my banking face to face, the staff are pleased to see you, pleasant and efficient. They also have knowledge of their products and what is suitable for me. They do not push sales and so encourage brand loyalty in their customers.
Get Product
24th December 2016
Five star interest rate
Super savings account with 5 % interest but only on a maximum deposit of £2500 with total yearly interest of £125 earned. Only slight downside is that the headline interest rate of 5% lasts for one year only. So on opening anniversary you have to c...
Read moreSuper savings account with 5 % interest but only on a maximum deposit of £2500 with total yearly interest of £125 earned. Only slight downside is that the headline interest rate of 5% lasts for one year only. So on opening anniversary you have to close the account and re-open a new one to continue getting 5% and importantly this needs to be either single/joint to joint/single in order to meet qualifying terms
Get Product
27th November 2016
Overall a good bank to deal with
Any contact I have had on the telephone has been positive. The only gripe I have had is that the cashier at a branch wouldn't accept a cheque over the counter, I had to use the machine. The machine had ran out of envelopes so I had to go back in to...
Read moreAny contact I have had on the telephone has been positive. The only gripe I have had is that the cashier at a branch wouldn't accept a cheque over the counter, I had to use the machine. The machine had ran out of envelopes so I had to go back in to the branch. It was just a pain for something that should have been so simple.
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