Nationwide FlexDirect Reviews

Poor service

The general day to day banking and the app and website are fine. It has everything you want and need. It’s just the day to day banking in branch that leaves a lot to be desired and the amount of “upgrades” that they are doing is horrendous. Pretty much...

The general day to day banking and the app and website are fine. It has everything you want and need. It’s just the day to day banking in branch that leaves a lot to be desired and the amount of “upgrades” that they are doing is horrendous. Pretty much every weekend I have no access to various or even all parts of my account. Not good enough really!

David SealeLevel 1

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Great bank!

I love the new features with how much I spend for every moth!

DanielLevel 1

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Fantastic

Fantastic customer service , great staff.

MartinLevel 1

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Good introductory offer but, afterwards fees are unwelcome

App Good to use, account offered good introductory offer but, fees for overdraft larger than previous account

Dominic BrownLevel 1

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Flexible

I find this account great for online banking, however there is no support if you need the branch

Andrea JayneLevel 1

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Great bank

Staff are always helpful in branch and the app is much better than any of the others I have used - including from internet only banks.

steven@sjmiles.co.ukLevel 1

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Great service and products.

Nationwide’s products are fantastic with 5% interest on the Flex Direct account for 12 months and a 5% regular saver as well. Kids savings offer 3.5% up to £5k with their Future Saver and I can’t fault their service. Occasionally things go wrong in li...

Nationwide’s products are fantastic with 5% interest on the Flex Direct account for 12 months and a 5% regular saver as well. Kids savings offer 3.5% up to £5k with their Future Saver and I can’t fault their service. Occasionally things go wrong in life but the staff from the phone banking team always sort iut any issues. Great company to deal with.

Pete AshtonLevel 1

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Easy to deal with; highly recommended

I've never had a problem with Nationwide's services; they are easy to deal with and I'm happy to recommend them to anyone.

Francesca HaleLevel 1

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Fantastic interest rate

I opened this account after saving enough money for the maximum of the 5% savings. I intended on using the funds for my first property. Setting the account up was incredibly easy and I’ve been pleased with the monthly interest received. Cannot fault t...

I opened this account after saving enough money for the maximum of the 5% savings. I intended on using the funds for my first property. Setting the account up was incredibly easy and I’ve been pleased with the monthly interest received. Cannot fault this product.

Megan GraceLevel 1

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Superb

Can't fault Nationwide, brilliant banking app, excellent customer service, always there when I need them.

Peter CleggLevel 1

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Excellent service

Nationwide really are the bank that likes to help it's customers. They offer great customer service, great range of products, multiple way to contact them, great online banking, look after me as a valued customer.....overall really good company.

Kelvin MansonLevel 1

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Superb Service Always

I find Nationwide so easy to deal with and so helpful, in my opinion they are head an shoulders above most other banks. I have transferred to other banks but come back to Nationwide. They have a good range of products to suit most people as well as...

I find Nationwide so easy to deal with and so helpful, in my opinion they are head an shoulders above most other banks. I have transferred to other banks but come back to Nationwide. They have a good range of products to suit most people as well as good customer service. Its top marks from me

Lynda JonesLevel 1

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So glad I switched ...

I switched to Nationwide about a year ago and have never had a problem with them. Their website is fantastic, they are quick to sort out any queries on the 'phone and the account is free. I would highly recommend them to anyone ...

Amelia KennedyLevel 1

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Best free package account

Free arranged overdraft and pays interest every month with no package fee

Florent ChevalierLevel 1

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Great bank account

Nationwide's account pays market-leading interest, with a nice mobile app and a decent web app. The sign-up experience was pretty poor, but since then it's been very smooth sailing.

Geoffrey PascoeLevel 1

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Good service, good savings options

I appreciate the 5% savings account linked to my current account and the app is great.

Joe Troop Level 1

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Great Benefits

I switched to Nationwide from TSB since having the account for years I had never switched before but I must say the service was excellent. I had no problems moving over and te benefits of the account far outweigh anything my previous bank could...

I switched to Nationwide from TSB since having the account for years I had never switched before but I must say the service was excellent. I had no problems moving over and te benefits of the account far outweigh anything my previous bank could offer. The app and online banking is brilliant and very easy to use.

Angie HoggettLevel 1

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Great savings account and great service

The savings products offered by Nationwide are fantastic, allowing me to benefit to the maximum from my savings

PaulLevel 1

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flex direct

I switched to the flex direct account with nationwide when i needed my own bank account after I split up with my wife last year. I've been using it everyday ever since. Its easy to use. i got a debit card which can be used as a debit card or used on...

I switched to the flex direct account with nationwide when i needed my own bank account after I split up with my wife last year. I've been using it everyday ever since. Its easy to use. i got a debit card which can be used as a debit card or used on contactless devices. its been very handy. i was also given the option to have a chequebook but i declined as money is tight. some other banks i've been with give you a chequebook whether you want it or not. I use the online banking service to manage my day to day transactions and transfers which i previously had no experience with as my wife did it all. But I've found it quite simple to use. All in all its a good account with decent services attached to it. I'm sure I will be using it for many years to come.

Neil BradleyLevel 1

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Lovely people

Nationwide are a pleasure to be a customer of.

Michael WofsiLevel 1

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