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Nationwide: FlexDirect reviews

4.46
Based on 296 reviews, last reviewed 17th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
21%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Very good current account switch deal with a god bon... Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationw... Read more Reviewed on: 17th June 2025
Emily R's avatar
Emily R

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024
Mark M's avatar
Mark M

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Nationwide FlexDirect reviews (296)

Very good current account switch deal with a god bon...

5
Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationwide app is easy to use and easy to access. Reviewed on: 17th June 2025

Nationwide trustworthy, but...

4
Nationwide is competent and trustworthy, but your money can working harder for you with other providers. I do appreciate how they give back to their loyal customers with unexpected bonuses. Reviewed on: 13th June 2025

I was offered the account as soon as I became eligible.

5
I was offered the account as soon as I became eligible. Reviewed on: 12th June 2025

A bank that cares

5
My account switch was delayed by my old bank - the staff were so nice and understanding, and even paid the switching bonus despite taking longer than 28 days (but I would have switched without the bonus anyway because they ranked top in ethics). Reviewed on: 12th June 2025

Excellent customer service, branches still open and...

5
Excellent customer service, branches still open and they share their profits with their customers Reviewed on: 12th June 2025

I have been with Nationwide Building Society on and...

5
I have been with Nationwide Building Society on and off for a few years but back again permanently since 2023. I am very happy with the service I receive in branch and there is a local branch near to me. I like the online banking and the savings rates that they do. I am particularly happy to be part of a mutual building society committed to serving local communities for those that like inperson banking. I do not do inperson banking much any more but it is important to those who can't or won't choose online banking to have a choice of going into a branch. i like the Fairer share scheme for rewarding me for being a member. The staff are good and experienced. I highly recommend Nationwide Building Society. Reviewed on: 12th June 2025

Good cashback and offers qvailable

4
Good cashback and offers qvailable Reviewed on: 12th June 2025

I have held a flex direct account for many years.

5
I have held a flex direct account for many years. The online banking is easy to use, simple and quick to transfer money between Nationwide accounts and savings products. I feel it is safe and I like using the card reader provided when paying a new payee. Reviewed on: 12th June 2025

Easy product to use via the app, no issues experienced.

5
Easy product to use via the app, no issues experienced. Reviewed on: 22nd April 2025

Ethical current account

5
Possibly the best free ethical current account with no fees unless you’re overdrawn. Reviewed on: 22nd April 2025

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