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Nationwide FlexDirect Reviews

Ratings based on 53 reviews Last review 2 days ago

Nationwide FlexDirect reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexDirect reviews to find out what life as a Nationwide customer is really like. And remember, if you...

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Nationwide FlexDirect reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexDirect reviews to find out what life as a Nationwide customer is really like. And remember, if you are a Nationwide customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Nationwide FlexDirect reviews. Together, we can make financial services work better for everyone.

5 33
4 15
3 1
2 0
1 4

Your FlexDirect Reviews (53)

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12th February 2017

great people, picky processes

On the whole, my experience with Nationwide has been excellent. I use the local branch, and have used teleconferencing within the branch to complete applications managed by head office....

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On the whole, my experience with Nationwide has been excellent. I use the local branch, and have used teleconferencing within the branch to complete applications managed by head office.
However there are still a few processes that rely on printed forms collected at branch and sent to head office, and on several occasions I have had forms returned as I had been given the wrong one for the action I had wanted to complete.
Branch staff are very friendly and I get the sense that they enjoy working for the company. I also think of Nationwide as a bank that will engage with customers as people, rather than purely focusing on profit. This is as a result of comparing products with other providers.

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1st February 2017

Long term customer, no major issues

I have held a Nationwide Current Account for nearly 13 years and would not consider going back to the major banks. Customer service is usually good and there has always been a willingness to resolve any problems promptly. I only wish I could get...

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I have held a Nationwide Current Account for nearly 13 years and would not consider going back to the major banks. Customer service is usually good and there has always been a willingness to resolve any problems promptly. I only wish I could get more people to switch so I could claim the £100 ;-)

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24th December 2016

Five star interest rate

Super savings account with 5 % interest but only on a maximum deposit of £2500 with total yearly interest of £125 earned. Only slight downside is that the headline interest rate of 5% lasts for one year only. So on opening anniversary you have to c...

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Super savings account with 5 % interest but only on a maximum deposit of £2500 with total yearly interest of £125 earned. Only slight downside is that the headline interest rate of 5% lasts for one year only. So on opening anniversary you have to close the account and re-open a new one to continue getting 5% and importantly this needs to be either single/joint to joint/single in order to meet qualifying terms

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27th November 2016

Overall a good bank to deal with

Any contact I have had on the telephone has been positive. The only gripe I have had is that the cashier at a branch wouldn't accept a cheque over the counter, I had to use the machine. The machine had ran out of envelopes so I had to go back in to...

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Any contact I have had on the telephone has been positive. The only gripe I have had is that the cashier at a branch wouldn't accept a cheque over the counter, I had to use the machine. The machine had ran out of envelopes so I had to go back in to the branch. It was just a pain for something that should have been so simple.

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