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Nationwide: FlexDirect reviews

4.29
Based on 231 reviews, last reviewed 12th Apr 2024
150% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
62%
See only 4 star reviews
22%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Always great customer service Always great customer service and still has a high street bank Reviewed on: 12th April 2024
Wendy W's avatar
Wendy W

Latest lowest rating:

1

One of the best banks in the UK I have used Nationwide for personal banking for over 35 years. When they brought out the app it worked well, and I have not needed to go into a branch... Read more Reviewed on: 12th March 2024
Valary Murphy's avatar
Valary Murphy

About the FlexDirect

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (231)

Always great customer service

5
Always great customer service and still has a high street bank Reviewed on: 12th April 2024
Wendy W's avatar
Wendy W

I like that they share their wealth with us.

5
I like that they share their wealth with us. I was given £100 last year for just having an account with some savings as the bank did well. I have banked with the big 4 before an never received anything like this. Their telephone helpers are always polite and try to reach a conclusion for you. Reviewed on: 12th April 2024
S Clark's avatar
S Clark

Ethical with a lot of potential

3
Unlike other online banking systems Nationwide does not provide pin reminders. There are fewer services which may be conducted in app when compared to other banks, such as Barclays and speaking to an adviser or Natwest and checking a credit score in App. Nationwide's chat service is broken and crashes without exception, and it is difficult to check transactions in specific dates online. Reviewed on: 12th April 2024
Cred's avatar
Cred

Easy to set-up and use.

4
Easy to set-up and use. Online banking & app can be temperamental, but customer service are helpful. Reviewed on: 4th April 2024
A's avatar
A

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