Write a review

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.4 (298 reviews)

View other Nationwide products

4.49

Based on 298 reviews, last reviewed 21st Jun 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

20%

Latest highest rating:

5

Excellent all round Extremely good customer service and the fairer share bonus rewards loyalty. Reviewed on: 21st June 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews Write a review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Review Nationwide: FlexDirect now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexDirect reviews (298)

Excellent all round

Extremely good customer service and the fairer share bonus rewards loyalty. Reviewed on: 21st June 2025

I opened a Nationwide Flex Direct current account an...

I opened a Nationwide Flex Direct current account and received £175 cash back. The process was so quick, easy and efficient.I only had to provide my current bank account details and permission to transfer them and then close it. The rest was completed by Nationwide.I was kept informed of the process until completion. EVEN BETTER,I have noticed that the payback bonus has now increased to £200! Reviewed on: 21st June 2025

Very good current account switch deal with a god bon...

Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationwide app is easy to use and easy to access. Reviewed on: 17th June 2025

Nationwide trustworthy, but...

Nationwide is competent and trustworthy, but your money can working harder for you with other providers. I do appreciate how they give back to their loyal customers with unexpected bonuses. Reviewed on: 13th June 2025

I was offered the account as soon as I became eligible.

I was offered the account as soon as I became eligible. Reviewed on: 12th June 2025

A bank that cares

My account switch was delayed by my old bank - the staff were so nice and understanding, and even paid the switching bonus despite taking longer than 28 days (but I would have switched without the bonus anyway because they ranked top in ethics). Reviewed on: 12th June 2025

Excellent customer service, branches still open and...

Excellent customer service, branches still open and they share their profits with their customers Reviewed on: 12th June 2025

I have been with Nationwide Building Society on and...

I have been with Nationwide Building Society on and off for a few years but back again permanently since 2023. I am very happy with the service I receive in branch and there is a local branch near to me. I like the online banking and the savings rates that they do. I am particularly happy to be part of a mutual building society committed to serving local communities for those that like inperson banking. I do not do inperson banking much any more but it is important to those who can't or won't choose online banking to have a choice of going into a branch. i like the Fairer share scheme for rewarding me for being a member. The staff are good and experienced. I highly recommend Nationwide Building Society. Reviewed on: 12th June 2025

Good cashback and offers qvailable

Good cashback and offers qvailable Reviewed on: 12th June 2025

I have held a flex direct account for many years.

I have held a flex direct account for many years. The online banking is easy to use, simple and quick to transfer money between Nationwide accounts and savings products. I feel it is safe and I like using the card reader provided when paying a new payee. Reviewed on: 12th June 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Black Account
from NatWest 4.21 from 226 reviews
Basic Account
from NatWest 4.51 from 2101 reviews
Current Account
from ICICI Bank 5.00 from 2 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Select Credit Card
from Nationwide 4.87 from 9 reviews
Regular Savings
from Nationwide 4.74 from 79 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub