5th June 2019
great service
I switched over to Nationwide from TSB and the difference in the amount of good products they provide is so much better. The app is brilliant and really easy to use, I would highly recommend them for your current account.
Your FlexDirect Reviews (101)
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10th February 2019
Poor service
The general day to day banking and the app and website are fine. It has everything you want and need. It’s just the day to day banking in branch that leaves a lot to be desired and the amount of “upgrades” that they are doing is horrendous. Pretty much...
Read moreThe general day to day banking and the app and website are fine. It has everything you want and need. It’s just the day to day banking in branch that leaves a lot to be desired and the amount of “upgrades” that they are doing is horrendous. Pretty much every weekend I have no access to various or even all parts of my account. Not good enough really!
13th January 2019
Good introductory offer but, afterwards fees are unwelcome
App Good to use, account offered good introductory offer but, fees for overdraft larger than previous account
12th January 2019
Flexible
I find this account great for online banking, however there is no support if you need the branch
12th January 2019
Great bank
Staff are always helpful in branch and the app is much better than any of the others I have used - including from internet only banks.
9th January 2019
Great service and products.
Nationwide’s products are fantastic with 5% interest on the Flex Direct account for 12 months and a 5% regular saver as well. Kids savings offer 3.5% up to £5k with their Future Saver and I can’t fault their service. Occasionally things go wrong in li...
Read moreNationwide’s products are fantastic with 5% interest on the Flex Direct account for 12 months and a 5% regular saver as well. Kids savings offer 3.5% up to £5k with their Future Saver and I can’t fault their service. Occasionally things go wrong in life but the staff from the phone banking team always sort iut any issues. Great company to deal with.
17th November 2018
Easy to deal with; highly recommended
I've never had a problem with Nationwide's services; they are easy to deal with and I'm happy to recommend them to anyone.
12th November 2018
Fantastic interest rate
I opened this account after saving enough money for the maximum of the 5% savings. I intended on using the funds for my first property. Setting the account up was incredibly easy and I’ve been pleased with the monthly interest received. Cannot fault t...
Read moreI opened this account after saving enough money for the maximum of the 5% savings. I intended on using the funds for my first property. Setting the account up was incredibly easy and I’ve been pleased with the monthly interest received. Cannot fault this product.
12th November 2018
Superb
Can't fault Nationwide, brilliant banking app, excellent customer service, always there when I need them.
9th November 2018
Excellent service
Nationwide really are the bank that likes to help it's customers. They offer great customer service, great range of products, multiple way to contact them, great online banking, look after me as a valued customer.....overall really good company.
8th November 2018
Superb Service Always
I find Nationwide so easy to deal with and so helpful, in my opinion they are head an shoulders above most other banks. I have transferred to other banks but come back to Nationwide. They have a good range of products to suit most people as well as...
Read moreI find Nationwide so easy to deal with and so helpful, in my opinion they are head an shoulders above most other banks. I have transferred to other banks but come back to Nationwide. They have a good range of products to suit most people as well as good customer service. Its top marks from me
8th November 2018
So glad I switched ...
I switched to Nationwide about a year ago and have never had a problem with them. Their website is fantastic, they are quick to sort out any queries on the 'phone and the account is free. I would highly recommend them to anyone ...
7th November 2018
Best free package account
Free arranged overdraft and pays interest every month with no package fee
6th November 2018
Great bank account
Nationwide's account pays market-leading interest, with a nice mobile app and a decent web app. The sign-up experience was pretty poor, but since then it's been very smooth sailing.
21st June 2018
Great Benefits
I switched to Nationwide from TSB since having the account for years I had never switched before but I must say the service was excellent. I had no problems moving over and te benefits of the account far outweigh anything my previous bank could...
Read moreI switched to Nationwide from TSB since having the account for years I had never switched before but I must say the service was excellent. I had no problems moving over and te benefits of the account far outweigh anything my previous bank could offer. The app and online banking is brilliant and very easy to use.
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