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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (376 reviews)

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4.73

Based on 376 reviews, last reviewed 11th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Nationwide Building Society is better than a bank! Nationwide is an amazing building society. As a member it has been fantastic to benefit from nationwide's "fairer share" sheme. And great to be able t... Read more Reviewed on: 11th July 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (376)

The account itself is straightforward enough, but th...

The account itself is straightforward enough, but the app isn't great. i also haven't been able to figure out how to "save my change" automatically, it is currently semi-manual. But as a basic account it's ok. Reviewed on: 16th April 2026

Happy customer

I am a happy customer. The app is user-friendly so online transactions is easy and secured. Reviewed on: 16th April 2026

Good incentives

Good account. No fees, cashback and switching offer food incentives. Reviewed on: 16th April 2026

Everything just works

The app works very well, payments are made very quickly, and I have the option of earning interest in a regular saver. Reviewed on: 16th April 2026

Fabulous account, great app and access.

Fabulous account, great app and access. Reviewed on: 16th April 2026

Always put their customers first

They always put their customers first, the best bank I've ever been with Reviewed on: 16th April 2026

Trustworthy and transparent bank

Excellent experience moving my current account. The website and app are clear, and I like that I can vote and shape the bank as well. Reviewed on: 16th April 2026

Great account

Great account and good deals wit the company. Excellent customer service. Reviewed on: 16th April 2026

Nationwide

Always helpful, good products and branch in town Reviewed on: 5th April 2026

They look after my finances & me.

They look after my finances & me. e.g. they provide alerts that let me know I'm running low on funds & I've got money going out soon, so I never have to go into my overdraft. Whenever I need help they are there, either on the end of a phone or in person in branch. They also promise to keep those people there in the future. Reviewed on: 4th April 2026

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