First credit card i’ve ever had, and the product offered to me is great, not had to pay any interest yet. Able to set myself an amount limit

love it, never had an issue. app is easy to use and navigate. very easy to move money in and out of my flexdirect

Received a very good interest rate for my first ever personal loan. Banked with Nationwide my whole life and never had a bad experience. The... Received a very good interest rate for my first ever personal loan. Banked with Nationwide my whole life and never had a bad experience. The loyalty bonus's that i received a few times were also a fantastic touch Read more Read less

I have been banking with them for 19 years its a good bank

Good interest rate and cashback for first year up to £1500. App easy to use and transactions fast. Also plenty of branches still open which is a plus.

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount... I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Read more Read less

Nationwide have a great App — I can see exactly what’s going on with my mortgage. I also have a flex plus account with them... Nationwide have a great App — I can see exactly what’s going on with my mortgage. I also have a flex plus account with them and it’s so convenient. I was stuck once -struggling to pay the mortgage and Nationwide arranged a mortgage holiday — it was easy to arrange and didn’t cost us anything g as we’d made overpayments. Read more Read less

Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing... Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Nationwide had better customer service. I also preferred Nationwide's status as a building society and passing on profits to members rather than stakeholders. Read more Read less

I took advantage of the £175 switch offer that Nationwide were offering. At first, everything was good however, I soon realised Nationwide’s app and technology... I took advantage of the £175 switch offer that Nationwide were offering. At first, everything was good however, I soon realised Nationwide’s app and technology is seriously lacking. The app is very limited in what it can do and the lack of Push Notifications through the app to warn of upcoming Direct Debit payments is infuriating. Furthermore, Nationwide’s text alerts are too basic and not detailed enough. Not being able to use the Post Office to deposit cash or cheques is also annoying. Whilst I appreciate they are keeping their branches open, we don’t live that close to one so having access to bank at the Post Office would make life easier (or allow for cheques to be deposited through the app - that would be even better!). Read more Read less