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Nationwide reviews

Nationwide Logo
Rated Good • 4.30/5

Nationwide reviews

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Unverified business
Last reviewed within 7 days
  • Donates a percentage of profits to charitable causes
    Donates a percentage of profits to charitable causes
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Good based on 2,586 product reviews

Average score of 4.30/5
5 star
68%
4 star
17%
3 star
3%
2 star
1%
1 star
11%
Reviews for Nationwide have trended positively over the past 90 days

Latest positive rating

5/5

Excellent all round

Extremely good customer service and the fairer share bonus rewards loyalty.

{"display":"Sarah S","full_name":"Sarah S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
FlexDirect
Sarah S 21st June 2025

Latest negative rating

2/5

While Nationwide's Fairer Share bonuses are apprecia...

While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and their customer service is woeful.

{"display":"AG","full_name":"AG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
FlexAccount
AG 12th June 2025
See more reviews for Nationwide products

About Nationwide

Nationwide is the world's largest building society, with 16 million members.

Nationwide’s roots go back to 1884 and today has over 18,000 employees and around 600 branches across the UK.

Nationwide is one of the UK's largest mortgage providers and also has a large customer base with savings and current accounts. Other products include credit cards, personal loans and insurance. Nationwide also has a buy to let business, The Mortgage Works.

Nationwide at a glance

Contact details

Main address
Nationwide Building Society, Nationwide House, Pipers Way, Swindon, SN38 1NW
Social media

Reviews for Nationwide

Showing 11 of 2586 company reviews • Last reviewed within 7 days

Excellent all round

FlexDirect • 21st June 2025

Extremely good customer service and the fairer share bonus rewards loyalty.

{"display":"Sarah S","full_name":"Sarah S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I opened a Nationwide Flex Direct current account an...

FlexDirect • 21st June 2025

I opened a Nationwide Flex Direct current account and received £175 cash back. The process was so quick, easy and efficient.I only had to provide... I opened a Nationwide Flex Direct current account and received £175 cash back. The process was so quick, easy and efficient.I only had to provide my current bank account details and permission to transfer them and then close it. The rest was completed by Nationwide.I was kept informed of the process until completion. EVEN BETTER,I have noticed that the payback bonus has now increased to £200! Read more Read less

{"display":"Susan Barbour","full_name":"Susan Barbour","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very good current account switch deal with a god bon...

    Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationwide app is... Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationwide app is easy to use and easy to access. Read more Read less

    {"display":"Emily R","full_name":"Emily R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    Emily R 17th June 2025
  • 5/5

    Have been with Nationwide for many years and they ar...

    Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make everything easy.... Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make everything easy. Had a potential scam and they kept me informed and solved the issue - traced the money and then solved the problem. I had a new card within a few days. Excellent Read more Read less

    {"display":"patchmo@googlemail.com","full_name":"patchmo@googlemail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Just the best bank for service

    I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch

    {"display":"GrahamH","full_name":"GrahamH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexAccount
    GrahamH 13th June 2025
  • 4/5

    Nationwide trustworthy, but...

    Nationwide is competent and trustworthy, but your money can working harder for you with other providers. I do appreciate how they give back to their loyal customers with unexpected bonuses.

    {"display":"John Pearse","full_name":"John Pearse","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    John Pearse 13th June 2025
  • 5/5

    It’s a really good bank, would always recommend to a...

    It’s a really good bank, would always recommend to anyone if they are switching banks

    {"display":"Oliver R","full_name":"Oliver R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexBasic
    Oliver R 13th June 2025
  • 5/5

    Reliable & rewarding

    Of all the banking apps I use, Nationwide is the most reliable. It lets me manage my FlexAccount, and this past year customers have had... Of all the banking apps I use, Nationwide is the most reliable. It lets me manage my FlexAccount, and this past year customers have had the added bonus of a £200 'dividend' Read more Read less

    {"display":"Selwyn","full_name":"Selwyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexAccount
    Selwyn 13th June 2025
  • 5/5

    Easy to use app, lots of branches I can use and they...

    Easy to use app, lots of branches I can use and they reward their members regularly

    {"display":"Karen","full_name":"Karen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexAccount
    Karen 13th June 2025
  • 5/5

    Easy to manage.

    The Nationwide credit cards are extremely easy to manage. On the Nationwide app, you can view your statements (and past statements) all in one place.... The Nationwide credit cards are extremely easy to manage. On the Nationwide app, you can view your statements (and past statements) all in one place. It's easy to pay off your balance; simply transfer from one account to the credit account. It's really simple and takes the stress out. Read more Read less

    {"display":"Ellie Burnard","full_name":"Ellie Burnard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Nationwide - Britain's best bank

    Very considerate & helpful, especially when experiencing difficulties.. The benefits of being a member of a mutual also was very evident.

    {"display":"david lilburn","full_name":"david lilburn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800509.png"}}'s avatar

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