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Nationwide reviews

Nationwide Logo
Rated Good 4.27/5

Nationwide reviews

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Unverified business
Last reviewed within 21 days
  • Donates a percentage of profits to charitable causes
    Donates a percentage of profits to charitable causes
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Good based on 2,538 product reviews

Average score of 4.27/5
5 star
68%
4 star
17%
3 star
3%
2 star
1%
1 star
11%
Reviews for Nationwide have trended positively over the past 90 days

Latest positive rating

5/5

Easy product to use via the app, no issues experienced.

Easy product to use via the app, no issues experienced.

Latest negative rating

1/5

incorrect interest calculated on account

incorrect interest calculated on account

About Nationwide

Nationwide is the world's largest building society, with 16 million members.

Nationwide’s roots go back to 1884 and today has over 18,000 employees and around 600 branches across the UK.

Nationwide is one of the UK's largest mortgage providers and also has a large customer base with savings and current accounts. Other products include credit cards, personal loans and insurance. Nationwide also has a buy to let business, The Mortgage Works.

Nationwide at a glance

Contact details

Main address
Nationwide Building Society, Nationwide House, Pipers Way, Swindon, SN38 1NW
Social media

Reviews for Nationwide

Showing 11 of 2538 company reviews Last reviewed within 21 days

Easy product to use via the app, no issues experienced.

FlexDirect 22nd April 2025

Easy product to use via the app, no issues experienced.

Rated Excellent 5/5
Read more product reviews

Ethical current account

FlexDirect 22nd April 2025

Possibly the best free ethical current account with no fees unless you’re overdrawn.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Building Society Building Trust With its Members

    I have been using Nationwide for years as a student and was then upgraded to the FlexDirect account, I now receive in credit interest that... I have been using Nationwide for years as a student and was then upgraded to the FlexDirect account, I now receive in credit interest that amounts to about 5 pounds a month! This is a nice bonus, but overall the account is very easy to use and has all the functionality I need. The app is great and much improved now you're not required to use a card reader to make purchases online anymore. I also receive the fairer share payments from Nationwide each year where they share their profits with members, which is a nice gesture and makes me keen to stay with them in the future. Overall a great experience! Read more Read less

    {"display":"Evie G","full_name":"Evie G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    Evie G 22nd April 2025
  • 5/5

    Very easy to use.

    Very easy to use. Your credit card is only a click of a button away and therefore really handy. You can transfer money into it... Very easy to use. Your credit card is only a click of a button away and therefore really handy. You can transfer money into it to pay off your credit card and you can even set direct debit up into it so that you don’t have to worry about it. It helps you so that you don’t have to live paycheck to paycheck! Read more Read less

  • 5/5

    Excellent customer service, no fees and cash bonuses

    Excellent customer service, no fees and cash bonuses

    {"display":"Karen K","full_name":"Karen K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1039470.png"}}'s avatar
    FlexAccount
    Karen K 22nd April 2025
  • 4/5

    High street access

    Average savings rates and service but the availability of high street branches is a vital back up

    {"display":"Peter T","full_name":"Peter T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    Peter T 22nd April 2025
  • 4/5

    The interest rates are fairly comparable to other banks

    The interest rates for the nationwide limited access savers are fairly comparable to other banks

  • 4/5

    It's useful to have instant access savings

    It's useful to have instant access savings, but the rates are often not very competitive

  • 4/5

    I switched my HTB ISA away from nationwide

    I switched my HTB ISA away from nationwide because the interest rate was no longer competitive

  • 4/5

    The flexdirect is a reliable current account

    The flexdirect is a reliable current account

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    Anonymous 20th April 2025
  • 5/5

    Simple and quick

    Fairly quick to downgrade account type and I like the benefits I recieve from flexdirect. Also the free cash has saved me from missing payments.

    {"display":"Mi N","full_name":"Mi N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    FlexDirect
    Mi N 20th April 2025

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