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Newbury Building Society reviews

Newbury Building Society Logo
Rated Excellent • 4.85/5

Newbury Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 9,082 product reviews

Average score of 4.85/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

very pleased with all excellent, I Would Highly Reco...

very pleased with all excellent, I Would Highly Recommend.

{"display":"Dave D","full_name":"Dave D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244796.png"}}'s avatar
Savings
Dave D 13th June 2025

Latest negative rating

1/5

NatWest app won't pay in

Can't access online to put money into my new accounts

{"display":"Carole H","full_name":"Carole H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Carole H 1st May 2025
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About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 9082 company reviews • Last reviewed within 7 days

very pleased with all excellent, I Would Highly Reco...

Savings • 13th June 2025

very pleased with all excellent, I Would Highly Recommend.

{"display":"Dave D","full_name":"Dave D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244796.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Newbury Building Society
Hi Dave, we really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support!
16th June 2025
Newbury Building Society

Exceptional Service from NBS

Mortgages • 13th June 2025

All advise and help given to us was thoroughly explained and any questions answered in a very prompt and professional manner . An all round... All advise and help given to us was thoroughly explained and any questions answered in a very prompt and professional manner . An all round first class service , which has resulted in us receiving a perfect mortgage offer for us going forward in the next 3 years . Read more Read less

{"display":"Stephen S","full_name":"Stephen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Newbury Building Society
Hi Stephen, thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service.
16th June 2025
Newbury Building Society
  • 5/5

    Excellent support tailored to my Mortgage needs

    I initially had my mortgage with NBS and was so impressed with their service that I returned to them for my next one. Each time,... I initially had my mortgage with NBS and was so impressed with their service that I returned to them for my next one. Each time, I received excellent, personalized support tailored to my needs. Mortgage team consistently delivered outstanding service, making the whole process smooth and stress-free. Read more Read less

    {"display":"Siva","full_name":"Siva","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Siva 13th June 2025
  • 5/5

    Went in to look at my saving to maximise my return g...

    Went in to look at my saving to maximise my return going forward. Renata Warner talked through all my options and implement them immediately. Excellent customer service

    {"display":"John OBrien","full_name":"John OBrien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John OBrien 13th June 2025
  • 5/5

    Hazel was excellent went through all the options wit...

    Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days.

    {"display":"Teresa B","full_name":"Teresa B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Teresa B 2nd June 2025
  • 5/5

    In branch service review

    Very professional and extremely helpful.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    We had a savings appointment with Jack, he was very helpful and informative.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Good customer service, very welcoming - would be good to have a coffee machine.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    Members of staff always happy to help their customers.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    I would change nothing - everybody is very helpful and friendly.

    Savings
    Verified source 31st May 2025
  • 5/5

    In branch service review

    We were served by a young cashier in training , Very polite.

    Savings
    Verified source 31st May 2025

    Products from Newbury Building Society

    Showing all products offered by Newbury Building Society

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