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Newbury Building Society reviews

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Rated Excellent 4.86/5

Newbury Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 9,605 product reviews

Average score of 4.86/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

A smooth process and helpful advisors.

Angela was very helpful and friendly, explained everything really well and helped me get the product I needed that worked for.

{"display":"Laura C","full_name":"Laura C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Laura C 2nd October 2025

Latest negative rating

1/5

In branch service review

Very good, pleasant, very helpful staff and easy transactions.

Savings
Verified source 31st July 2025

About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 9605 company reviews Last reviewed within 14 days

A smooth process and helpful advisors.

Mortgages 2nd October 2025

Angela was very helpful and friendly, explained everything really well and helped me get the product I needed that worked for.

Rated Excellent 5/5
Read more product reviews
Reply from Newbury Building Society
Hi Laura, thank you so much for your review. We have passed your kind words on to Angela who was delighted to hear them.
3rd October 2025
Newbury Building Society

In branch service review

Savings 30th September 2025

Fabulous service through the appointment today.

Verified source
Rated Excellent 5/5
Read more product reviews
Reply from Newbury Building Society
Thank you for your kind review! It’s always rewarding to hear from satisfied members. We’re here whenever you need us.
3rd October 2025
Newbury Building Society
  • 5/5

    In branch service review

    All the staff are so friendly and helpful - it's a pleasure to visit.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Leah mentioned she was looking forward to 'retiring' when she gets married. So make the most of her valued services!.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    They are all good people and helpful.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Lovely to be on the high street.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Always a joy to come in. So reassuring.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Like that we can deal with out finances face to face.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Always very friendly and helpful.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Everything went very well, efficient service.

    Savings
    Verified source 30th September 2025
  • 5/5

    In branch service review

    Thanks to all the staff at Wokingham!.

    Savings
    Verified source 30th September 2025

    Products from Newbury Building Society

    Showing all products offered by Newbury Building Society

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