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Newbury Building Society reviews

Newbury Building Society Logo
Rated Excellent 4.85/5

Newbury Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 8,940 product reviews

Average score of 4.85/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

flexible approach to unusual cores

flexible approach to unusual cores

{"display":"z smith","full_name":"z smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
z smith 19th May 2025

Latest negative rating

1/5

NatWest app won't pay in

Can't access online to put money into my new accounts

{"display":"Carole H","full_name":"Carole H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Carole H 1st May 2025

About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 8940 company reviews Last reviewed within 7 days

flexible approach to unusual cores

Mortgages 19th May 2025

flexible approach to unusual cores

Rated Excellent 5/5
Read more product reviews
Reply from Newbury Building Society
Thank you for taking time to provide feedback, we really do appreciate it.
20th May 2025
Newbury Building Society

Very easy and friendly experience.

Mortgages 18th May 2025

Very easy and friendly experience. Hassle free and fast.

Rated Excellent 5/5
Read more product reviews
Reply from Newbury Building Society
Thank you for taking time to provide feedback Saff, we do appreciate it.
19th May 2025
Newbury Building Society
  • 5/5

    Cash Flow

    We wanted more cash flow but our money is tied up in the house. So we asked to borrow a certain amount. Everything, was settled... We wanted more cash flow but our money is tied up in the house. So we asked to borrow a certain amount. Everything, was settled within a few weeks. The mortgage advisor and the mortgage underwriter were excellent. Read more Read less

    {"display":"Chickhen","full_name":"Chickhen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Chickhen 16th May 2025
  • 5/5

    I have used the Newbury BS for many years.

    I have used the Newbury BS for many years. They are a lender that has a common sense approach coupled with the ability to access... I have used the Newbury BS for many years. They are a lender that has a common sense approach coupled with the ability to access the underwriter. Both of these help the client, to a smooth outcome. To talk to a person also builds relationships and cements a good working partnership. Read more Read less

    {"display":"Jennifer W","full_name":"Jennifer W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Jennifer W 16th May 2025
  • 5/5

    Very helpful and efficient advice.

    Very helpful and efficient advice. Ran through options for moving to a fixed term.

    {"display":"Simon P","full_name":"Simon P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Simon P 16th May 2025
  • 5/5

    Booked an appointment for the next day and was seen...

    Booked an appointment for the next day and was seen quickly, talking through all of the options available was great , transferred money into the... Booked an appointment for the next day and was seen quickly, talking through all of the options available was great , transferred money into the starter savings account was easy, just waiting for the savings book to arrive now by post , sorted, buying a investment bond is a bit more difficult, but this is due to the bank not allowing you to transfer large amounts of money into one hit , problem! Read more Read less

    {"display":"Robert G","full_name":"Robert G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217311.png"}}'s avatar
    Savings
    Robert G 14th May 2025
  • 5/5

    Abingdon branch always great.

    Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted... Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted me in with their lovely assistant Bridget if I didn’t mind waiting 10 minutes which was ideal. Read more Read less

    {"display":"Sharon B","full_name":"Sharon B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon B 10th May 2025
  • 5/5

    Branch Access

    I wanted an account with branch access; this was ideal.

    {"display":"Elizabeth A","full_name":"Elizabeth A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elizabeth A 9th May 2025
  • 5/5

    ISA account

    The appointment started on good time. Lesley was very friendly and helpful. I made my decision and the account was set up strait away with no pressure

    {"display":"Shirley F","full_name":"Shirley F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Shirley F 9th May 2025
  • 5/5

    A customer for 15 years

    I’ve moved house three times and continued to use the Newbury Building Society. The super helpful and friendly team have always been very efficient, easy... I’ve moved house three times and continued to use the Newbury Building Society. The super helpful and friendly team have always been very efficient, easy to get hold of and you feel like a person and not a number. The mortgage products are good value for money and the always pass on even small rate reductions. Read more Read less

  • 5/5

    A customer for 15 years

    I’ve moved house three times and continued to use the New bury Building Society. The super helpful and friendly team have always been very efficient,... I’ve moved house three times and continued to use the New bury Building Society. The super helpful and friendly team have always been very efficient, easy to get hold of and you feel like a person and not a number. Read more Read less

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