Newbury Building Society reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Newbury Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
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Positioned as being a socially responsible organisation -
FCA approved and regulated -
Has branches you can visit in-person -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 10,235 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Newbury Building Society shines with its friendly, knowledgeable staff and the comfort of local branches for face-to-face service. Opening accounts and managing ISAs is generally smooth, though some find the online system a bit clunky. Mortgage service is mostly efficient and personal, but a few hiccups with delays and communication do pop up.
Positive themes
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Newbury Building Society Savings staff are friendly, helpful, and make visits a pleasure. (85 mentions)
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Opening new accounts and ISAs with Newbury Building Society is easy and well explained. (55 mentions)
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Newbury Building Society Mortgages offer clear advice and friendly service throughout. (30 mentions)
Negative themes
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Online account management at Newbury Building Society is confusing and slow to update. (7 mentions)