Lauren Dearlove has been a very good contact. She has been patient and excellent. Apart from a member of staff that spoke very poor English... Lauren Dearlove has been a very good contact. She has been patient and excellent. Apart from a member of staff that spoke very poor English and had difficulty understanding what I wanted, I would still give the Newbury 5 stars as Lauren Dearlove more than made up for it. Such a shame you do not do the type of commercial mortgage I wanted but would not hesitate if I need a commercial one. Read more Read less

It was a great experience visiting Didcot branch, the staff was very helpful and helped me open a account without an appointment, very friendly and... It was a great experience visiting Didcot branch, the staff was very helpful and helped me open a account without an appointment, very friendly and helpful staff offered me a cup of tea ,special thanks to Vess and Helen for providing me the passbook and helping me download the app Read more Read less

Felt listen too and they were very knowlegable

The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS.

Newbury took a very sensible and pragmatic approach to our rather unsual house purchase, and where other mortgage lenders had so many rules which frankly... Newbury took a very sensible and pragmatic approach to our rather unsual house purchase, and where other mortgage lenders had so many rules which frankly didn't make sense Newbury simply took a rational approach. They were "flexible" and made our new home purchase possible. We would recommend them. Read more Read less

We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was... We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of opening. The cashier helping us had quite a task ahead but was polite, professional and confident in all the paperwork. Read more Read less

Very friendly staff, great to have high street banking, Amy was very approachable and helpful in our appointment

Very good and very friendly staff

Very good and efficient service, squeaky door in branch must be driving the staff mad!