We wanted to set up a joint savings account, a senior saver account. the online form was quite long and when we got to the... We wanted to set up a joint savings account, a senior saver account. the online form was quite long and when we got to the end we were not permitted to open the account. The staff were extremely helpful, but the process was slow and lacked detailed explanation. Read more Read less

New member but everyone has been so helpful. Love the face to face experience and I get a real passbook

The website was very easy to use very colourful easy to navigate and loads of information available which is muchly helpful

My mortgage advisor was amazing, so helpful!

I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with... I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with people, not automated chatbots. You can readily get answers to your particular issue not a standardised and irrelevant response from a machine. This makes dealing with Newbury so much easier and quicker and so much less frustrating. Read more Read less

I recently opened a savings account and had a few questions for the staff. They were extremely helpful, very professional and explained everything very clearly. Highly recommend the Didcot branch.

Angela as always was warm, professional and excellent.

First class service during a lengthy house purchase.

We had a relatively complicated mortgage set up and we were first-time buyers, but the staff at the Newbury office, in particular Lauren and Sezanne,... We had a relatively complicated mortgage set up and we were first-time buyers, but the staff at the Newbury office, in particular Lauren and Sezanne, were extremely helpful and professional. They were very responsive to the various queries and concerns we had and helped to get everything finalised in time. Read more Read less