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Newbury Building Society reviews

Newbury Building Society Logo
Rated Excellent • 4.84/5

Newbury Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 8,489 product reviews

Average score of 4.84/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Very good service, all the staff very helpful

Very good service, all the staff very helpful

{"display":"Elizabeth E","full_name":"Elizabeth E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Elizabeth E 1st March 2025

Latest negative rating

2/5

On on completion day there were problems...

On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was ready. Completion... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was ready. Completion was delayed by 1.5 hours and it was a very stressful time. The sellers up the chain were threatening to charge us interest. Newbury need to make sure that everything is in place for the loan before completion day. This has knocked our confidence Read more Read less

{"display":"Julie s","full_name":"Julie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Julie s 14th February 2025
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About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 8489 company reviews • Last reviewed within 7 days

Very good service, all the staff very helpful

Mortgages • 1st March 2025

Very good service, all the staff very helpful

{"display":"Elizabeth E","full_name":"Elizabeth E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

opening an isa account.

Savings • 1st March 2025

opening an isa account. The chap in the Basingstoke branch was excellent, nothing was to much trouble.

{"display":"ian c","full_name":"ian c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I explained what I was looking to save.

    I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information... I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information on the various products and any questions were answered. The process of opening these savings account was very simple, easy to follow and fully explained Read more Read less

    {"display":"john w","full_name":"john w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    john w 1st March 2025
  • 5/5

    Vass was brilliant took time to explain my options a...

    Vass was brilliant took time to explain my options and what was best for me. I opened my new savings account and am very happy... Vass was brilliant took time to explain my options and what was best for me. I opened my new savings account and am very happy regarding moving forward and what I need to do. My mum is thinking of moving across Read more Read less

    {"display":"Tracy U","full_name":"Tracy U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tracy U 28th February 2025
  • 5/5

    Savings with Newbury Basic

    Always helpful and easy staff to work with

    {"display":"Diana Arnold","full_name":"Diana Arnold","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Diana Arnold 26th February 2025
  • 5/5

    Happy mortgage broker

    I have used Newbury for my clients on several occasions they have always been excellent

    {"display":"Damien","full_name":"Damien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Damien 21st February 2025
  • 5/5

    Went in three times before making a decision,staff a...

    Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting at Nationwide,where... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting at Nationwide,where I feel like a number. Read more Read less

    {"display":"Suki S","full_name":"Suki S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108232.png"}}'s avatar
    Savings
    Suki S 21st February 2025
  • 5/5

    All good

    All good really helpful building society

    {"display":"LS","full_name":"LS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    LS 21st February 2025
  • 5/5

    Still true to the principles of mutuality.

    Still true to the principles of mutuality. Great customer service, and competitive savings products

    {"display":"Paul W","full_name":"Paul W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul W 20th February 2025
  • 5/5

    Went in and met with Tasha to open a savings account...

    Went in and met with Tasha to open a savings account and an ISA. Service was prompt, accurate which meant it was all done with... Went in and met with Tasha to open a savings account and an ISA. Service was prompt, accurate which meant it was all done with the least amount of unnecessary fuss. Tasha answered all our question so am delighted with the service. Read more Read less

    {"display":"Glen ","full_name":"Glen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Glen 19th February 2025
  • 5/5

    Senior saver ISA

    I recently opened a new senior saver ISA and all of the staff I spoke to prior to my appointment were very friendly and helpful.... I recently opened a new senior saver ISA and all of the staff I spoke to prior to my appointment were very friendly and helpful. Connor conducted the whole process and it was a very informative and jovial experience. Read more Read less

    {"display":"Yvonne E","full_name":"Yvonne E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Yvonne E 17th February 2025

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