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Newbury Building Society reviews

Newbury Building Society Logo
Rated Excellent 4.84/5

Newbury Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 8,615 product reviews

Average score of 4.84/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Newbury Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Good friendly staff.

Good friendly staff. Explained the savings option in a concise a clear way.

{"display":"Christopher M","full_name":"Christopher M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Christopher M 10th March 2025

Latest negative rating

2/5

On on completion day there were problems...

On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was ready. Completion... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was ready. Completion was delayed by 1.5 hours and it was a very stressful time. The sellers up the chain were threatening to charge us interest. Newbury need to make sure that everything is in place for the loan before completion day. This has knocked our confidence Read more Read less

{"display":"Julie s","full_name":"Julie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Julie s 14th February 2025

About Newbury Building Society

Newbury Building Society was established in 1856 under the name of 'The Newbury Permanent Benefit Building and Investment Society'.

As a mutual organisation, the Society reinvests profits for the benefit of members because it doesn’t have any shareholders to pay. It has over 76,000 members with branches across Berkshire, Hampshire and Oxfordshire.

Newbury Building Society provide a range of products across mortgages and savings.

Newbury Building Society at a glance

Contact details

Website
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Reviews for Newbury Building Society

Showing 11 of 8615 company reviews Last reviewed within 7 days

Good friendly staff.

Savings 10th March 2025

Good friendly staff. Explained the savings option in a concise a clear way.

Rated Excellent 5/5
Read more product reviews

Deborah attended to my problem without hesitation.

Savings 10th March 2025

Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She... Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Cash Isa

    I opened a cash Isa. The staff were very helpful

    {"display":"Laythorpe","full_name":"Laythorpe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laythorpe 10th March 2025
  • 5/5

    Quick friendly efficient.

    Quick friendly efficient......... ..

    {"display":"Geoff Beale","full_name":"Geoff Beale","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Geoff Beale 8th March 2025
  • 5/5

    Newbury Building Society excellent customer service.

    Angela Bradshaw, the mortgage representative, Explained the process in a clear and concise manner. She was friendly yet professional. The information she provided helped us... Angela Bradshaw, the mortgage representative, Explained the process in a clear and concise manner. She was friendly yet professional. The information she provided helped us make an informed decision regarding our refinance. I would recommend them for there excellent customer service and their products. Read more Read less

    {"display":"N Morris","full_name":"N Morris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    N Morris 7th March 2025
  • 5/5

    Excellent service and facility

    Both on setting up the mortgage - and then on its ceasing I was able to speak with people at the Society, all of whom... Both on setting up the mortgage - and then on its ceasing I was able to speak with people at the Society, all of whom were very helpful in guiding me through the procedures etc. Read more Read less

    {"display":"Nicholas K","full_name":"Nicholas K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Nicholas K 7th March 2025
  • 5/5

    More ISA

    Very helpful lady on the phone to get an appointment and when on the appointment in the office well looked after and gave me useful advice.

    {"display":"P Redfern","full_name":"P Redfern","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P Redfern 7th March 2025
  • 5/5

    Meet all our needs

    Convenient appointment on a Saturday morning. Very friendly and helpful staff.

    {"display":"Allison J","full_name":"Allison J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Allison J 7th March 2025
  • 5/5

    Very good service, all the staff very helpful

    Very good service, all the staff very helpful

    {"display":"Elizabeth E","full_name":"Elizabeth E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Elizabeth E 1st March 2025
  • 5/5

    opening an isa account.

    opening an isa account. The chap in the Basingstoke branch was excellent, nothing was to much trouble.

    {"display":"ian c","full_name":"ian c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ian c 1st March 2025
  • 5/5

    I explained what I was looking to save.

    I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information... I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information on the various products and any questions were answered. The process of opening these savings account was very simple, easy to follow and fully explained Read more Read less

    {"display":"john w","full_name":"john w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    john w 1st March 2025

    Products from Newbury Building Society

    Showing all products offered by Newbury Building Society

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