Newbury Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of...
Read Full DescriptionNewbury Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Newbury Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.
Clear commuication, freindly advice & great customer service. what more can be said!
Our experience with Newbury Building Society has been second to none. The team is friendly and very professional. They take time to clarify our doubts and explain The products that better suit out needs.
Newbury Building Society were exceptional in the organisation of my re-mortgage particularly as this was in the Covid 19 crisis period. They organised an appointment promptly and discussed my options with me. The paper work was sent to me promptly....
Read moreNewbury Building Society were exceptional in the organisation of my re-mortgage particularly as this was in the Covid 19 crisis period. They organised an appointment promptly and discussed my options with me. The paper work was sent to me promptly. I’d recommend this financial service provider to friends or relatives.
My circumstances didn’t fit into a ‘Normal’ box but I am a viable customer. At Newbury Building Society they actually looked at how they could help me, which is very unusual these days and they took the frustration out of our transaction. I would highl...
Read moreMy circumstances didn’t fit into a ‘Normal’ box but I am a viable customer. At Newbury Building Society they actually looked at how they could help me, which is very unusual these days and they took the frustration out of our transaction. I would highly recommend them. Thank you
Alway easy to contact and discuss maters with someone you know, much nicer using a local building society than a faceless national lender. Rates could be more competitive though!
As a mildly complicated borrower with various different streams of income, mortgages are never straightforward! I have used The Newbury Building Society for over 20 years and have always found that senior management are prepared to think outside the...
Read moreAs a mildly complicated borrower with various different streams of income, mortgages are never straightforward! I have used The Newbury Building Society for over 20 years and have always found that senior management are prepared to think outside the box and take a wider view on my ability to repay. I thank them for that.
It’s lovely to have a bank that treats you as a person rather than numbers in a computer. Well done NBS
Such a helpful team, who still make decisions at a branch level. I’ve moved three times and had my mortgage with them every time. Cheapest Rates are not always best, but you’ll get the highest level of customer service. When we needed help during Cov...
Read moreSuch a helpful team, who still make decisions at a branch level. I’ve moved three times and had my mortgage with them every time. Cheapest Rates are not always best, but you’ll get the highest level of customer service. When we needed help during Covid-19 it was sorted within 24 hours.
very nice and helpful staff who talked me thought what i had to do
Phoned and spoke with Eve who was soooo helpful, I have no clue about mortgages but she guided me through in 30 minutes and saved me about £50 a month, what’s not to like. :)
I have recently taken up a great offer from my bank that unfortunately could not be matched by...
Read more I have recently taken up a great offer from my bank that unfortunately could not be matched by Newbury.
I just want to say that Newbury Building society have always been helpful and supportive whenever I have spoken to anyone about my mortgage. Great service, polite and helpful.
As a result I will always consider Newbury an option in the future.
Very efficient service quickly sorted and and agreement arrived within a few days
Put me onto a better product without me having to ask.
Our product was coming to an end and a very efficient and effective telephone conversation lined up a new product and within 6 hours and exchanges of emails and we were on a new product.
Efficient and friendly service from the call staff. Good communication and annual summary of mortgage. Nice welcome pack upon completion and moving into the property. One of a few lenders who were able to lend with a 10% deposit at that time but...
Read moreEfficient and friendly service from the call staff. Good communication and annual summary of mortgage. Nice welcome pack upon completion and moving into the property. One of a few lenders who were able to lend with a 10% deposit at that time but the flip side of that was a fairly hefty interest rate and punishing early repayment penalty.
The mortgage application was a very thorough process and Newbury checked our information in detail. To me this was good as shows they are a responsible lender. As our new build property was delayed we were able to extend or mortgage offer, which was...
Read moreThe mortgage application was a very thorough process and Newbury checked our information in detail. To me this was good as shows they are a responsible lender. As our new build property was delayed we were able to extend or mortgage offer, which was great
Always courteous, clear and correct. The three Cs - old-fashioned virtues, maybe, but none the less valuable for that.
My current remotgage arrangement was coming to an end and after waiting a few days for an appointment over the telephone with an advisor the white thing was renewed on better terms than I had before even after considering all the options and I could...
Read moreMy current remotgage arrangement was coming to an end and after waiting a few days for an appointment over the telephone with an advisor the white thing was renewed on better terms than I had before even after considering all the options and I could not find anything that would have been cheaper elsewhere. Seemingly lower interest rates would not have been cheaper after factoring in the arrangement and/or other fees.
The process was explained in plain English and handled efficiently throughout. Every commitment was met and I came away feeling an important and valued customer. Newbury Building Society never fail to impress me.
The customer service is always excellent. I feel that we get personal good old fashioned service as it should be. The Newbury do not keep you on hold for ever, pass you from pillar to post and say they’ll call you back then don’t like other com...
Read moreThe customer service is always excellent. I feel that we get personal good old fashioned service as it should be. The Newbury do not keep you on hold for ever, pass you from pillar to post and say they’ll call you back then don’t like other companies. Staff are friendly, efficient and professional. A pleasure to deal with!
