Newbury Building Society Mortgages Reviews

Mortgages to Save You Money!

I am very impressed by their level of customer service. Newbury Building Society rang me up and saved me money simply by helping me switch to one of their new mortgage products. Things were easily and concisely explained and more importantly the...

I am very impressed by their level of customer service. Newbury Building Society rang me up and saved me money simply by helping me switch to one of their new mortgage products. Things were easily and concisely explained and more importantly the correct paperwork to enable me to complete my transaction arrived quickly. No hassle and no fuss. I would definitely recommend dealing with them.

Richard Brain

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retention query

Answered efficiently and effectively.

Meirion Morgan

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Very Good Service

I applied for a mortgage and it was processed in a very efficient way without any issues

David Wogel

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A good mortgage lender

Personal, professional, efficient and they answer their phones and emails promptly

Simon Dufton

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Didn't feel like a valued customer

We were reassessing our mortgage for the final few years left on it, And as we have quite a small mortgage for a couple not 50 year's of age. We thought we might add a top up of say ten thousand but the person sorting it out at the other end of the...

We were reassessing our mortgage for the final few years left on it, And as we have quite a small mortgage for a couple not 50 year's of age. We thought we might add a top up of say ten thousand but the person sorting it out at the other end of the phone was so rude we couldn't be bothered and are looking elsewhere to borrow the money for home improvements as he said we had to get at least three quotes on writing so he could agree if we could get the money or not, my wife was left feeling very under valued as a customer of twenty years and only about five years left on our mortgage.

geoffrey.gregory@ntlworld.com

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Impressed!

I am so impressed by Newbury for entrusting me with a mortgage.. Letting me pay bi-monthly.. and the survival box

H Haye

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Great service

My application was dealt with professionally and promptly . Very satisfied

Liz Griffiths

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The usual friendly efficient service with common sense .

Our situation was unusual,we applied for a further loan in order to change the property that the original loan was secured against.This tested the systems within the Society but superb ,friendly ,rapid service from Jill and Roger made it happen.Many...

Our situation was unusual,we applied for a further loan in order to change the property that the original loan was secured against.This tested the systems within the Society but superb ,friendly ,rapid service from Jill and Roger made it happen.Many thanks once again.

Charles Dale

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New mortgage for mature applicants

we secured a mortgage on a second property without issue. We are not young and didn't expect such a positive experience. This has been a stressfree process. Thankyou

susan

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Excellent response to application and consequent offer

We were pleased to get such a quick response about our remortgage and good communication throughout the process.

Vaughand106

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A very professional Job

The team who administered my mortgage did an excellent job which couldn't be faulted. They encountered problems getting information from First Direct but persaveared and succeeded all the while keeping me informed of what was going on. First class...

The team who administered my mortgage did an excellent job which couldn't be faulted. They encountered problems getting information from First Direct but persaveared and succeeded all the while keeping me informed of what was going on. First class service!

Andy Yates

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First time buyer

Lisa Wedge was amazing. She went above and beyond to help us with our mortgage. She was very responsive to our needs and made it a stress free process. Cant thank her enough. I would highly recommend. Thanks again Paul C

Paul chapman

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Efficient, communication good.

First time with Newbury and I have no faults with the way theu conducted their service with me.

P Goodger

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Inadequate Remortgage Quote

Your mortgage advisor called who was very helpful but unfortunately your remortgage offer was well below the offers provided by other lenders. For this reason we left you and considering your interest rates its unlikely we will come back until you can...

Your mortgage advisor called who was very helpful but unfortunately your remortgage offer was well below the offers provided by other lenders. For this reason we left you and considering your interest rates its unlikely we will come back until you can compete with other lenders.

Paul

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Easy Application for 1st Mortgage

The application process was quick and easy, and we got accepted quicker than expected. Thank you for making our first house buy a simpler one!

Katie Strudwick

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Efficient Service

My husband and I decided to release capital from our house to purchase a property in Italy. From our first enquiry to being forwarded the funds we have received a professional, efficient service. We were fully informed all of the time and had no...

My husband and I decided to release capital from our house to purchase a property in Italy. From our first enquiry to being forwarded the funds we have received a professional, efficient service. We were fully informed all of the time and had no stress as every process was simple and straightforward. This is our third mortgage with the Newbury and cannot praise the staff highly enough.
In these difficult times it is nice to know that you can still rely on good service.
Thank you

Susan Ann Wilson

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Superb Service. Friendly & very professional.

From first to last a delightful experience. Truly the best or mortgage experiences.

Louis Shakinovsky

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New Mortgage

Speedy, friendly, trouble-free and professional service,

AThompson

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No fuss no worries

We have been mortgage customers of Newbury Building Society for almost 20 years and have been highly pleased and satisfied with the service and assistance they have consistently provided. Most recently we have taken the decision to pay off our...

We have been mortgage customers of Newbury Building Society for almost 20 years and have been highly pleased and satisfied with the service and assistance they have consistently provided. Most recently we have taken the decision to pay off our outstanding balance slightly early and the assistance we have received in doing this has been quick and informative. If you want no fuss, no worries, just helpful assistance when you need it, the Newbury is the one!

Peter Smith

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The perfect experience

This was my first time applying for a mortgage and Eve has made my experience absolutely amazing. I was provided every bit of information I needed and she took the time to explain everything to me and to answer every question no matter how small. What...

This was my first time applying for a mortgage and Eve has made my experience absolutely amazing. I was provided every bit of information I needed and she took the time to explain everything to me and to answer every question no matter how small. What I thought would be a long, stressful process turned out to be a wonderful experience. I am forever grateful!

Ali

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