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Newbury Building Society: Savings reviews

4.86
Based on 7,347 reviews, last reviewed 14th Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and efficient, better than a bank Friendly and efficient, a bit more personal than most banks. Reviewed on: 14th March 2025
JM L's avatar
JM L

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7347)

Friendly and efficient, better than a bank

5
Friendly and efficient, a bit more personal than most banks. Reviewed on: 14th March 2025

Opening additional account

5
Process straightforward. Each step explained along the way. Reviewed on: 14th March 2025
Reply from Newbury Building Society Hi Colin, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 14th March 2025
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Newbury Building Society

Good friendly staff.

5
Good friendly staff. Explained the savings option in a concise a clear way. Reviewed on: 10th March 2025
Reply from Newbury Building Society Hi Christopher, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

Deborah attended to my problem without hesitation.

5
Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Reviewed on: 10th March 2025
Reply from Newbury Building Society Hi Therese, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Deborah, who will be so pleased to hear them. Response date: 12th March 2025
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Newbury Building Society

Cash Isa

4
I opened a cash Isa. The staff were very helpful Reviewed on: 10th March 2025
Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 12th March 2025
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Newbury Building Society

Quick friendly efficient.

5
Quick friendly efficient......... .. Reviewed on: 8th March 2025
Reply from Newbury Building Society Hi Geoff, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

More ISA

5
Very helpful lady on the phone to get an appointment and when on the appointment in the office well looked after and gave me useful advice. Reviewed on: 7th March 2025
Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

Meet all our needs

5
Convenient appointment on a Saturday morning. Very friendly and helpful staff. Reviewed on: 7th March 2025
Reply from Newbury Building Society Hi Allison, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us on Saturday. Response date: 12th March 2025
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Newbury Building Society

opening an isa account.

5
opening an isa account. The chap in the Basingstoke branch was excellent, nothing was to much trouble. Reviewed on: 1st March 2025
Reply from Newbury Building Society Hi Ian, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 4th March 2025
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Newbury Building Society

I explained what I was looking to save.

5
I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information on the various products and any questions were answered. The process of opening these savings account was very simple, easy to follow and fully explained Reviewed on: 1st March 2025
Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tracey, who will be delighted to hear them. Response date: 4th March 2025
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Newbury Building Society

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