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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8809 reviews)

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4.88

Based on 8,809 reviews, last reviewed 30th Sep 2026

16% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Friendly face to face service, knowledgeable with th... Friendly face to face service, knowledgeable with the product I was interested in. Reviewed on: 30th September 2026

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Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8809)

Friendly face to face service, knowledgeable with th...

Friendly face to face service, knowledgeable with the product I was interested in. Reviewed on: 30th September 2026

Reply from Newbury Building Society Thank you for your kind feedback, we appreciate you taking the time to leave it. Response date: 1st October 2026

Didcot -Vess

Vess was excellent & explained everything in a simple way. More than pleased. Reviewed on: 30th September 2026

Reply from Newbury Building Society Thank you for sharing your experience with Vess. We will let her know that you shared your feedback, she'll be so pleased to hear it. Response date: 1st October 2026

Staff very friendly and professional

Staff very friendly and professional Reviewed on: 28th September 2026

Reply from Newbury Building Society Thank you for your feedback, we really appreciate your kind words. Response date: 28th September 2026

I have already reviewed my experirence, but wanted t...

I have already reviewed my experirence, but wanted to add- I really appreciate being able to come into the branch ( Didcot) & speak to a human being Reviewed on: 28th September 2026

Reply from Newbury Building Society Thank you for sharing your experience. We're glad to hear you're happy with our branch and the service the team provides! Response date: 28th September 2026

Excellent service from Josh at Basingstoke

Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Reply from Newbury Building Society We really appreciate your feedback. We'll be sure to share this with Josh who will love to hear your kind words. Response date: 25th September 2026

Didcot Review

Very helpful,efficient,focused,excellent service ,Laraib served me on the counter ,when I mentioned about my low sugar condition he offered me a drink which helped me,he thanked me did the withdrawal for me Reviewed on: 25th September 2026

Reply from Newbury Building Society Thank you so much for your kind feedback! We will be sure to share this with Laraib, who will be so pleased to hear it. Response date: 25th September 2026

Didcot Sam

Excellent customer service efficient friendly and professional Glad I came to Didcot branch. Reviewed on: 25th September 2026

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We'll be sure to share your comments with our Didcot branch, who will be so pleased to hear them. Response date: 25th September 2026

Amy Didcot Branch

Amy was very helpful & friendly.Made me feel very welcome , took her time to. explain options both clearly & simply &. Didn't rush the -roceedings Reviewed on: 24th September 2026

Reply from Newbury Building Society Thank you for sharing your feedback! We will share this with Amy who will be so pleased to hear it. Response date: 24th September 2026

User friendly

It was easy to open account. Saving rates could be more competitive. Reviewed on: 23rd September 2026

Reply from Newbury Building Society Hi Betty, we really appreciate your feedback. Thank you for taking the time. Response date: 24th September 2026

Tasha was so helpful.

Tasha was so helpful. I came into the branch as i wanted to set up a standing order from my bank account to my Newbury account. She enquired if we had online banking with our bank, which we do. She helped us set the standing order up. Although it wasn’t really a Newbury enquiry. Tasha went above and beyond Reviewed on: 21st September 2026

Reply from Newbury Building Society Thank you so much for your feedback, we will be sure to share this with Tasha who will be so pleased to hear it. Response date: 22nd September 2026

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