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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8818 reviews)

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4.88

Based on 8,818 reviews, last reviewed 23rd Oct 2026

2% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very competent. Cool, very professional. Offered drinks all the time. No need to add more. Why more characters needed? If your computer system needs more I will give ... Read more Reviewed on: 23rd October 2026

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Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

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Newbury Building Society Savings reviews (8818)

Very competent.

Cool, very professional. Offered drinks all the time. No need to add more. Why more characters needed? If your computer system needs more I will give up. Guess what I give up! This is testing my patience. Why Why Why? Reviewed on: 23rd October 2026

We wanted to open a savings account and Vess was ext...

We wanted to open a savings account and Vess was extremely helpful, explaining process very clearly. Reviewed on: 23rd October 2026

We wanted to open a savings account and Vess was ext...

We wanted to open a savings account and Vess was extremely helpful, explaining process very clearly. Reviewed on: 23rd October 2026

Didcot Review

Good experience details explained properly Reviewed on: 16th October 2026

Reply from Newbury Building Society Thank you very much for your kind feedback. Response date: 16th October 2026

I went into the Abingdon branch of the Newbury Build...

I went into the Abingdon branch of the Newbury Building Society today and the guy that served me was extremely helpful sorry I didn't get his name. Reviewed on: 14th October 2026

Reply from Newbury Building Society Thank you for sharing your feedback! We're glad you received great service in our branch. Response date: 15th October 2026

Excellent friendly service

Excellent friendly service from Gladys when trasacting in the Basingstoke branch Reviewed on: 10th October 2026

Reply from Newbury Building Society We'll share your lovely feedback with Gladys, who I'm sure will be so pleased to hear it. Response date: 12th October 2026

Didcot Review

Vess was exceptionally helpful and sorted out and amended our investments for us we felt in good hands Reviewed on: 9th October 2026

Reply from Newbury Building Society Thanks for your kind words, we'll be sure to share this with Vess who will be so pleased. Response date: 12th October 2026

Available counter staff so easy to process deposit

Available counter staff so easy to process deposit Reviewed on: 9th October 2026

Reply from Newbury Building Society Thank you for your kind feedback! Response date: 12th October 2026

Splendid customer service from Gemma!

Right from the start, Gemma made me feel totally comfortable and was patient with my query. She took all the time necessary to help me with the navigation of the website to resolve the issue of online access to my account. I couldn't have wished for a better customer service interaction! Reviewed on: 8th October 2026

Reply from Newbury Building Society Hi David, thank you so much for your feedback! We'll share this with Gemma who will be so pleased to hear it. Response date: 12th October 2026

Friendly face to face service, knowledgeable with th...

Friendly face to face service, knowledgeable with the product I was interested in. Reviewed on: 30th September 2026

Reply from Newbury Building Society Thank you for your kind feedback, we appreciate you taking the time to leave it. Response date: 1st October 2026

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Newbury Building Society: Savings reviews

2% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8818)

Very competent.

We wanted to open a savings account and Vess was ext...

We wanted to open a savings account and Vess was ext...

Didcot Review

I went into the Abingdon branch of the Newbury Build...

Excellent friendly service

Didcot Review

Available counter staff so easy to process deposit

Splendid customer service from Gemma!

Friendly face to face service, knowledgeable with th...

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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