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first direct: Savings Account reviews

Name: Savings Account
Rating: 4.42 (19 reviews)

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4.59

Based on 19 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

11%

Latest highest rating:

5

Excellent Staff The interest rate is not great but the staff at the end of the phone answer immediately and the money is safe Reviewed on: 26th February 2025

Latest lowest rating:

1

Rejected me for a bank account without ...any justifications. I can only assume that it's because I ran into financial difficulties in 2005 (nearly 20 years ago) and they hold a grudge. The... Read more Reviewed on: 11th April 2023

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Savings Account reviews (19)

Excellent Staff

The interest rate is not great but the staff at the end of the phone answer immediately and the money is safe Reviewed on: 26th February 2025

Great savings rate and app easy to use.

I get a great savings rate with first directs' savings account and it is so easy to manage my money. I find the app really easy to use and feel like my money is in safe hands with them. It's easy to transfer between accounts and easy to withdraw my money should I want to. Reviewed on: 24th May 2024

Rejected me for a bank account without

...any justifications. I can only assume that it's because I ran into financial difficulties in 2005 (nearly 20 years ago) and they hold a grudge. They took about 4 weeks and 3 chase up calls to tell me that I couldn't open an account. According to Experian I had 999 credit score. Go figure!? Reviewed on: 11th April 2023

Easy to use

Set up was simple, and does as you hope Reviewed on: 4th April 2023

FIRST Direct

App is very good. Transferring money is quick and straightforward. If there are large amounts being transferred customer services contact to verify. Very happy with product. Reviewed on: 3rd April 2023

Great perks and good savings percent

I got a signing up bonus for transferring my account and the percentage for the savings account is the best I've seen. Great communication from the bank and easy to use app. Would recommend this account to family and friends. Reviewed on: 9th March 2023

Why so stingy?

I love first direct but the interest rate on this product is appalling. Reviewed on: 26th February 2023

Always helpful

Always quick to respond and super helpful, no issues Reviewed on: 1st February 2023

best regular saver ever

This is the best online bank. We have been with them for 30 years. Reviewed on: 10th January 2023

Great Customer Service

They always answer the phone within 30 seconds. Straight through to a caller. No automated press 1 or press 2 etc. It takes the stress out of banking. Great app too. Reviewed on: 2nd January 2020

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