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first direct: Savings Account reviews

4.42
Based on 18 reviews, last reviewed 24th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
6%
See only 1 star reviews
6%

Latest highest rating:

5

Great savings rate and app easy to use. I get a great savings rate with first directs' savings account and it is so easy to manage my money. I find the app really easy to use and feel like m... Read more Reviewed on: 24th May 2024
Lucy g's avatar
Lucy g

Latest lowest rating:

1

Rejected me for a bank account without ...any justifications. I can only assume that it's because I ran into financial difficulties in 2005 (nearly 20 years ago) and they hold a grudge. The... Read more Reviewed on: 11th April 2023
Ben V's avatar
Ben V

About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Savings Account reviews (18)

Great savings rate and app easy to use.

5
I get a great savings rate with first directs' savings account and it is so easy to manage my money. I find the app really easy to use and feel like my money is in safe hands with them. It's easy to transfer between accounts and easy to withdraw my money should I want to. Reviewed on: 24th May 2024

Rejected me for a bank account without

1
...any justifications. I can only assume that it's because I ran into financial difficulties in 2005 (nearly 20 years ago) and they hold a grudge. They took about 4 weeks and 3 chase up calls to tell me that I couldn't open an account. According to Experian I had 999 credit score. Go figure!? Reviewed on: 11th April 2023

Easy to use

5
Set up was simple, and does as you hope Reviewed on: 4th April 2023

FIRST Direct

5
App is very good. Transferring money is quick and straightforward. If there are large amounts being transferred customer services contact to verify. Very happy with product. Reviewed on: 3rd April 2023

Great perks and good savings percent

5
I got a signing up bonus for transferring my account and the percentage for the savings account is the best I've seen. Great communication from the bank and easy to use app. Would recommend this account to family and friends. Reviewed on: 9th March 2023

Why so stingy?

2
I love first direct but the interest rate on this product is appalling. Reviewed on: 26th February 2023

Always helpful

5
Always quick to respond and super helpful, no issues Reviewed on: 1st February 2023

best regular saver ever

5
This is the best online bank. We have been with them for 30 years. Reviewed on: 10th January 2023

Great Customer Service

5
They always answer the phone within 30 seconds. Straight through to a caller. No automated press 1 or press 2 etc. It takes the stress out of banking. Great app too. Reviewed on: 2nd January 2020

Great interest rate!

5
I had a savings account with FD with a rate of 5% - amazing yes?! I could only save a max of £300 a month and after 12 months the account reverted to a regular (ie much lower rate of interest ) account but it was still very much worth doing. Reviewed on: 20th November 2019

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