2nd January 2020
Great Customer Service
They always answer the phone within 30 seconds. Straight through to a caller. No automated press 1 or press 2 etc. It takes the stress out of banking. Great app too.
Your Savings Account Reviews (10)
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20th November 2019
Great interest rate!
I had a savings account with FD with a rate of 5% - amazing yes?! I could only save a max of £300 a month and after 12 months the account reverted to a regular (ie much lower rate of interest ) account but it was still very much worth doing.
16th April 2019
Great 5% rate
Given the dearth of good savings accounts on the high street First Direct’s 5% offering is great. You can’t pay in more than £300 each month (for 12 months) which is a shame but this is still really helping me as a savings pot in the run up to going on...
Read moreGiven the dearth of good savings accounts on the high street First Direct’s 5% offering is great. You can’t pay in more than £300 each month (for 12 months) which is a shame but this is still really helping me as a savings pot in the run up to going on maternity leave and having a reduced salary income.
11th December 2018
Great Service
We have trusted in First Direct for over a decade now and cannot fault them! Always very responsive and helpful. They give us peace of mind.
9th December 2018
A 5 Star Bank!
I would highly recommend First Direct to all. Whenever I have had any problems or needed them I have been able to contact them on the phone and speak to a real person within 30 seconds! No other bank compares! Also their mobile app is fantastic. Easy...
Read moreI would highly recommend First Direct to all. Whenever I have had any problems or needed them I have been able to contact them on the phone and speak to a real person within 30 seconds! No other bank compares! Also their mobile app is fantastic. Easy to use and very very user friendly.
14th November 2018
First class service
A bank I actually don’t mind contacting. Super friendly and efficient too.
11th February 2018
Fab
They treat you like you are a human being spoken to by another human-no power trips or attitude. Great people.
11th February 2018
Always helpful
Been with them over 20 years had no bad experiences helpful thoughout
10th December 2016
Good access and easy to connect.
I've been with First Direct since 2002 and have not had any problems with them. They are easy to access via the phone and through internet banking.
14th November 2016
always excellent service
there is never an occasion that leaves me disappointed with First Direct. They always offer speedy, reliable and secure services that are only a phone call away
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