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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6154 reviews)

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4.75

Based on 6,154 reviews, last reviewed 17th Feb 2026

108% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Very efficient, friendly team. Very efficient, friendly team. Went through things diligently. Answered quickly. Reviewed on: 17th February 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6154)

Very efficient, friendly team.

Very efficient, friendly team. Went through things diligently. Answered quickly. Reviewed on: 17th February 2026

I visited Lyn at the Halstead branch.

I visited the Halstead branch the other day and was greeted by Lyn with a smile, she was very helpful and even informed me of a new branch that had opened in Braintree as she noticed that I’m from Witham and Braintree would be a lot closer for me. Reviewed on: 17th February 2026

Renewed mature accounts.

Renewed mature accounts. But dissapointed that Ian had retired Reviewed on: 17th February 2026

Dissappointed Ian had retired.

Dissappointed Ian had retired. Feel you need a finacial advisor or someone who is more monitary orientated. Reviewed on: 17th February 2026

The staff in Bishop’s Stortford are all so knowledge...

The staff in Bishop’s Stortford are all so knowledgeable, helpful, kind and caring . They put the customer first and always go out of their way to accommodate us . They always have a smile on their faces and make the trip to the building society worth it in any weather . Well done and thank you Reviewed on: 17th February 2026

Excellent service.

I telephoned Saffron Building Society twice today in relation to a slight issue with my savings account. The two different people that I spoke to were extremely polite and helpful and after the second call with Jodie, the issue was sorted. Reviewed on: 17th February 2026

QSuick and easy process lent knowledgabeabl...

Quick and easy process with excellent knowledgabeabl staff Reviewed on: 17th February 2026

Ease in switching from one phone to another in apps

I’m a 70+ man trying to switch from android to apple without a clue you were brilliant Reviewed on: 17th February 2026

Huge contributors to Local Charities.

Huge contributions to local Charities. Lovely friendly staff too. Reviewed on: 17th February 2026

Online access with Cassie

Visited branch for online access. I was served by Cassie who managed to help me log on successfully. I had been struggling all day and she helped log me on! Reviewed on: 17th February 2026

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