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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.62 (4393 reviews)

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4.60

Based on 4,393 reviews, last reviewed 4th Jun 2025

18% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

A very happy customer Very short wait to speaker to customer service agent. Was informed how many other customers were in front of me in the queue. The agent extremely help... Read more Reviewed on: 4th June 2025

Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4393)

A very happy customer

Very short wait to speaker to customer service agent. Was informed how many other customers were in front of me in the queue. The agent extremely helpful and made the process of dealing with account maturity very straightforward. She answered all my questions in a clear and precise style. Her diction was superb. Extremely happy with the options for future investments that she informed me of. Reviewed on: 4th June 2025

Great service at Colchester helped me with questions...

Great service at Colchester helped me with questions and sorted everything for me Reviewed on: 4th June 2025

Emma and Ian always welcome me and are fantastic peo...

Emma and Ian always welcome me and are fantastic people. I would highly recommend Reviewed on: 3rd June 2025

Withdraw cash and gave my maturity instruction to Ca...

Withdraw cash and gave my maturity instruction to Caroline Reviewed on: 3rd June 2025

Good service very patient from kristine newell

Good service very patient from kristine newell Reviewed on: 3rd June 2025

Opened an ISA with Lewis at Colchester.

Opened an ISA with Lewis at Colchester. It was lovely to deal with a human face to face and someone with good humour just like myself Reviewed on: 3rd June 2025

Everything explained clearly by Lyn in mynappointmrn...

Everything explained clearly by Lyn in mynappointmrnt and I suffer from dyslexia so it can be stressful Reviewed on: 3rd June 2025

Great customer experience

Thank you to Emma for providing excellent and clear advice this morning. Like all the Saffron staff I have spoken to they are really helpful and easy to deal with Reviewed on: 3rd June 2025

excellent,...

My request was delt with quickly , Emma was excellent, Reviewed on: 3rd June 2025

Always been very helpful - I always use the Brentwoo...

Always been very helpful - I always use the Brentwood branch Reviewed on: 2nd June 2025

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