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Saffron Building Society: Savings reviews

4.67
Based on 5,293 reviews, last reviewed 17th Nov 2025
23% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Lovely, staff very helpful and professional. Lovely, staff very helpful and professional. Always very cheerful. Tip top service from Bishops Stortford. Kendra is fab, Harvey great too. Reviewed on: 17th November 2025
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Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025
Alison T's avatar
Alison T

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5293)

Lovely, staff very helpful and professional.

5
Lovely, staff very helpful and professional. Always very cheerful. Tip top service from Bishops Stortford. Kendra is fab, Harvey great too. Reviewed on: 17th November 2025

Zoe was very pleasant to deal with

5
Zoe was very pleasant to deal with Reviewed on: 17th November 2025

Amazing service in the Brentwood branch

5
Amazing service in the Brentwood branch Reviewed on: 17th November 2025

Always friendly and helpful in the Halstead branch,...

5
Always friendly and helpful in the Halstead branch, Can always rely on the branch helping me out Reviewed on: 17th November 2025

Lost savings account.

5
I spoke to Zoe regarding a lost savings account , who was extremely helpful and patient , we went through previous address history and after so many attempts of me trying to remeber where I had lived over 40 years she was able to confirm that it matched with your records Reviewed on: 17th November 2025

A warm branch and great service in Brentwood.

5
A warm branch and great service in Brentwood. Can't ask for much more Reviewed on: 17th November 2025

Excellent Customer Service

5
Sophia took my call this morning as I had a query about an ISA transfer. She was extremely patient with me and understood my query. She was able to help me do what I needed to do. Reviewed on: 17th November 2025

Alway positive a positive and helpful at Bishops Sto...

5
Alway positive a positive and helpful at Bishops Stortford. Reviewed on: 15th November 2025

Everybody is so helpful and polite.

5
Everybody is so helpful and polite. Please keep the Passbooks. Reviewed on: 15th November 2025

Came into Royston to give my maturity instructions.

4
Came into Royston to give my maturity instructions. Reviewed on: 15th November 2025

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