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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6138 reviews)

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4.74

Based on 6,138 reviews, last reviewed 16th Feb 2026

104% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Great service Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6138)

Great service

Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Zoe was absolutely amazing!!

Zoe was absolutely amazing. Asked all the right questions and tried to find a product that suited my needs. She’s a real asset to your company. Reviewed on: 16th February 2026

opening an account

I was having difficulty completing the initial process to open an account and requested a call back which I recieved after a short while from charlotte who explained where i was going wrong charlotte was very patient and friendly Reviewed on: 16th February 2026

Zoe was cheerful, efficient and very helpful when sh...

Zoe was cheerful, efficient and very helpful when she dealt with my multiple account transfers Reviewed on: 16th February 2026

Everything seems to run smoothly when I save.

Everything seems to run smoothly when I save. I think the website could do with an update Reviewed on: 16th February 2026

Efficient and Helpful

I have always found Saffron Building Society fast and efficient in dealing with me. I have opened online accounts which I always find difficult and they have helped me a lot. Reviewed on: 16th February 2026

Thank you Lyn and Saffron

Had a great experience with Lyn from the Halstead branch, who was efficient and courteous. She helped me solve my issue quickly, and checked I had everything I needed going forward. It's really heartening to be able to talk to a polite and capable human rather than an AI chatbot - people like Lyn make it feel worth it to bank with Saffron. Reviewed on: 16th February 2026

Great service in Bishops Stortford

Great service in Bishops Stortford Reviewed on: 16th February 2026

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Being a productive genuine part of the community

I have banked with them for over 30 years - they know my name and my face and are very people-focused - they also walk the walk when it comes to community - no performative community here only the genuine thing! Reviewed on: 16th February 2026

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