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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5454 reviews)

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4.69

Based on 5,454 reviews, last reviewed 20th Dec 2025

15% decrease in 5 star reviews

in the past 90 days

70% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Sophia dealt with my enquiry Sophia dealt with my enquiry and actioned the requests competently and quickly all performed with one phonecall Reviewed on: 20th December 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5454)

Sophia dealt with my enquiry

Sophia dealt with my enquiry and actioned the requests competently and quickly all performed with one phonecall Reviewed on: 20th December 2025

Came in withdraw some cash, account was on hold, Rep...

Came in withdraw some cash, account was on hold, Rep and consultant sorted it all out for me very smoothly Reviewed on: 20th December 2025

Very good service been a member for 50 years.

Very good service been a member for 50 years. Reviewed on: 19th December 2025

Very happy still in town, always nice helpful staff...

Very happy still in town, always nice helpful staff at halstead Reviewed on: 19th December 2025

Been members many years always great at Halstead ser...

Been members many years always great at Halstead served by Lyn today Reviewed on: 19th December 2025

Sophia - helped me today.

I spoke with Sophia today and she was very helpful in trying to sort out my logging-in problems. Thank you Sophia for your help. Reviewed on: 18th December 2025

Security question issue

Called Sophia today to sort out an issue with a security question. She was able to resolve it without me having to go into my local branch. She was an absolute star. Thanks Sophia for your patience and help. Reviewed on: 18th December 2025

Sat down with Dan in the Brentwood branch.

Sat down with Dan in the Brentwood branch. What a easy and straight forward experience Reviewed on: 18th December 2025

Great service from Sophia.

Great service from Sophia. She explained my issues very welland I was pleased. Reviewed on: 17th December 2025

Very good service at Halstead all the team are great

Very good service at Halstead all the team are great Reviewed on: 17th December 2025

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