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Saffron Building Society: Savings reviews

4.83
Based on 6,827 reviews, last reviewed 22nd Jun 2026
43% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Zoe, (maturity information) Zoe dealt with all my queries with utmost friendliness and professionalism. Highly recommended member of the team. Reviewed on: 22nd June 2026
Susan E's avatar
Susan E

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6827)

Zoe, (maturity information)

5
Zoe dealt with all my queries with utmost friendliness and professionalism. Highly recommended member of the team. Reviewed on: 22nd June 2026

Spoke with Andy & Lucy at length about a small amoun...

5
Spoke with Andy & Lucy at length about a small amount of money we'd like to invest, we've booked to come back in and see Andy early July, we do love the local Ware Branch, we're always offered a coffee whenever we come in. Reviewed on: 22nd June 2026

Always such friendly service over the phones.

5
Always such friendly service over the phones. I spoke to a lady called Cassie Jones who was prompt in sorting out my questions and was very patient . Reviewed on: 22nd June 2026

I didn't have my book with me today, but Lucy took h...

5
I didn't have my book with me today, but Lucy took her time with me, after going through the checks she was able to help me sort the query out. Reviewed on: 22nd June 2026

Ware Branch

5
Always so lovely and welcoming, very helpful with my accounts Reviewed on: 22nd June 2026

The service i receive at the Ware Branch has always...

5
The service i receive at the Ware Branch has always been exceptional whenever I come in. Reviewed on: 22nd June 2026

Amazing service from Lucy

5
Amazing service from Lucy - Ware is always amazeballs Reviewed on: 22nd June 2026

Very happy with the experience at Royston

5
Very happy with the experience. The Royston staff are always friendly, helpful and offering great service. Reviewed on: 22nd June 2026

Very pleased with the service that I have received

5
Very pleased with the service that I have received from Caroline at Royston today. She explained everything to me. Very happy as she made the whole process simple! Reviewed on: 22nd June 2026

Saw Caroline in the Royston branch

5
I have saved with Saffron Building Society for many years. I have always received very good service. Saw Caroline in the Royston branch Reviewed on: 22nd June 2026

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