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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.54 (3267 reviews)

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4.45

Based on 3,267 reviews, last reviewed 31st Aug 2024

18% increase in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

4

The member of staff that was helping me out (didn’t... The member of staff that was helping me out (didn’t catch her name) was so helpful and really helped me to understand the difference between the diffe... Read more Reviewed on: 31st August 2024

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Latest lowest rating:

2

The Saffron manages to make mutuality unappealing. The Saffron manages to make mutuality unappealing. The organisation seems keen to learn form all of the banks' unpleasant behaviours, to the extent th... Read more Reviewed on: 13th August 2024

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Saffron Building Society Savings reviews (3267)

The member of staff that was helping me out (didn’t...

The member of staff that was helping me out (didn’t catch her name) was so helpful and really helped me to understand the difference between the different accounts I was looking at. She also was amazing at helping me set up my online access and getting me set up on the app as I had previous difficulties with it. Thank you so much!! Reviewed on: 31st August 2024

Extremely efficient service,

Extremely efficient service, friendly and very helpful. Reviewed on: 30th August 2024

Today Mr Dan Jones proved himself a very valuable me...

Today Mr Dan Jones proved himself a very valuable member of the team. He helped me with my concerns. Explained clearly the query I asked about and at all times was professional and kind. Well done Dan Jones. I wish to add that whenever I have been to any branch of the society, I have received respect and kindness. Reviewed on: 29th August 2024

Very good service from Saffron Branch

Very good service from Saffron Branch Reviewed on: 28th August 2024

Good service received at branch.

Good service received at branch. Friendly staff and very helpful Reviewed on: 25th August 2024

Friendly helpfull and efficient staff providing a go...

Friendly helpfull and efficient staff providing a good service and atmosphere. Reviewed on: 24th August 2024

We had lot of questions to ask but Jill Jolly answer...

We had lot of questions to ask but Jill Jolly answered everything and was very helpful and friendly! Reviewed on: 22nd August 2024

All your staff via Royston Branch and on phone at ca...

All your staff via Royston Branch and on phone at call centre are always most helpful , pleasant and patient with me and my wife who have seperate accounts, we are both in our seventies. Keep up the excellent service you give us. Reviewed on: 22nd August 2024

Very friendly and professional xxxxxxxxxxxxxxxxxxxxx...

Very friendly and professional xxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 21st August 2024

Always very courteous and chatty.

Always very courteous and chatty. Reviewed on: 21st August 2024

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