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Saffron Building Society: Savings reviews

4.61
Based on 4,469 reviews, last reviewed 25th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Staff always helpful at Haverhill branch Staff always helpful at Haverhill branch Reviewed on: 25th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4473)

closed account with CAROLOINE AS NO LONGER REQUIRED...

5
closed account with CAROLOINE AS NO LONGER REQUIRED VERY HELPFUL Reviewed on: 25th June 2025

Staff very friendly and Michael helped to sort my is...

5
Staff very friendly and Michael helped to sort my issues. Reviewed on: 25th June 2025

Staff very helpful and solved all problems.

5
Staff very helpful, and supported me to get my funds sorted Reviewed on: 25th June 2025

I really love it.

5
I really love it. Great personal service in Haverhill from everyone. Reviewed on: 25th June 2025

Staff always helpful at Haverhill branch

5
Staff always helpful at Haverhill branch Reviewed on: 25th June 2025

Great service at the Colchester branch the staff are...

5
Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025

I used the Refer A Friend link and my friend duly op...

1
I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had opened the wrong a/c! I then was told that she had opened the right a/c! Still no reward! Reviewed on: 24th June 2025

1 hour secure chat to resolve a tiny issue

1
1 hour secure chat to resolve a tiny issue Reviewed on: 24th June 2025

Savings Review

5
We booked a savings review with Emily at the Saffron Walden branch. The meeting was very helpful and enabled us to make informed decisions regarding our next steps financially. We would highly recommend her as a consultant. Reviewed on: 24th June 2025

Ultimate customer service

5
I dealt with Stacey F this morning she had limitless patience with me .She very kindly explained all about the ISAs I wasn’t sure .Best of all Stacey helped me get set up on line I struggled previously but she got me set up cannot thank her enough. Ten star customer service she was fantastic and had so much patience thankyou Stacey Reviewed on: 24th June 2025

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