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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4236 reviews)

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4.58

Based on 4,236 reviews, last reviewed 25th Apr 2025

141% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4236)

Had a problem with login.

Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going through a Bot or countless recorded options which are often invalid Reviewed on: 25th April 2025

Good spot with a loyalty bonus

Some teething IT problems that probably weren't the fault of any one person (took three agents to resolve). Agent did notice that I had an existing account which would qualify for a better rate ISA. Reviewed on: 24th April 2025

Excellent service Excellent friendly staff

Excellent service Excellent friendly staff Reviewed on: 24th April 2025

needed online access and spoke to Caroline on phone...

needed online access and spoke to Caroline on phone today. Reviewed on: 23rd April 2025

Lovely experience in Colchester branch.

Lovely experience in Colchester branch. I was looked after by Lauryn and she was very helpful with all my requests and queries. Reviewed on: 23rd April 2025

GREAT SERVICE

Lovely morning. Looked after by Lauryn in the Colchester branch and she's been extremely helpful with all my queries and requests. Reviewed on: 23rd April 2025

Smiley ladies at Colchester always so patient with me.

Smiley ladies at Colchester always so patient with me. Knowledgeable and able to answer any questions i have about the accounts. Please don't close as I am grateful to be able to come in and not good doing onlines. Reviewed on: 22nd April 2025

Emily was an absolute pleasure to deal with.

Emily was an absolute pleasure to deal with. Put everything across in great detail and gave excellent guidance. Emily is an asset to Saffron Walden building society Reviewed on: 22nd April 2025

Staff are friendly and knowledgeable.

Staff are friendly and knowledgeable. Nothing was too much trouble Reviewed on: 22nd April 2025

Bronwen helped me to change my bank account and take...

Bronwen helped me to change my bank account and take money out Reviewed on: 22nd April 2025

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