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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5570 reviews)

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4.71

Based on 5,570 reviews, last reviewed 21st Jan 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

I had an account that I hadn’t used in a long time a... I had an account that I hadn’t used in a long time and could not access it . Charlotte was very helpful with resolving this problem Reviewed on: 21st January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5570)

I had an account that I hadn’t used in a long time a...

I had an account that I hadn’t used in a long time and could not access it . Charlotte was very helpful with resolving this problem Reviewed on: 21st January 2026

Zoe was kind and extremely helpful

Zoe was a great help. She provided sound advice and solved my issue quickly. Saffron are always the most pleasant people to deal with. Reviewed on: 21st January 2026

Kendra was very understanding and sympathetic and ex...

Kendra was very understanding and sympathetic and explained everything very carefully including specific details. I never felt under pressure but I am keen to return to make further investments. Reviewed on: 21st January 2026

Very helpfull advised bout products available

Very helpfull advised bout products available Reviewed on: 21st January 2026

All staff were incredibly helpful and patient.

All staff were incredibly helpful and patient. All questions were answered knowledgeably and actions taken to deal with our requests Reviewed on: 21st January 2026

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSU...

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSURE ANY QUERIES ARE RESOLVED Reviewed on: 21st January 2026

very informative appointment, Andy was very helpful...

very informative appointment, Andy was very helpful in assisting, gained more knowledge and confidence in my finances. Reviewed on: 21st January 2026

Visited Bishops Stortford for an account review, giv...

Visited Bishops Stortford for an account review, given helpful information and help to the Saffron App working! Reviewed on: 21st January 2026

Excellent Service

We are a small club and opened a Community Saver Account with Saffron. When we needed to change signatories it was all done and dusted the same day. It was really easy to speak to a human, and all very pleasant and efficient. Thank you Sarah for your help. How refreshing to deal with a financial institution that is actually interested in talking to, and sorting customer problems quickly and easily. Reviewed on: 21st January 2026

Phoned to transfer money to bank account.

Phoned to transfer money to bank account. Very quick and easy to do .Very pleasant helpful staff member. Reviewed on: 21st January 2026

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