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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.66 (5328 reviews)

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4.67

Based on 5,328 reviews, last reviewed 26th Nov 2025

20% decrease in 5 star reviews

in the past 90 days

73% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Superb support My husband and I both have accounts with you and had difficulty opening an online account, Sophia Nuttall was extremely helpful, she was patient, und... Read more Reviewed on: 26th November 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5328)

Superb support

My husband and I both have accounts with you and had difficulty opening an online account, Sophia Nuttall was extremely helpful, she was patient, understanding, clear in her instructions, she made the whole process a pleasure and very easy. She even remembered I had said my husband had been in hospital and asked how he was. She is a gem, we hope you appreciate her. Reviewed on: 26th November 2025

Very happy customer - good to hear a new branch has...

Very happy customer - good to hear a new branch has been opened. Kendra very helpful and friendly. Reviewed on: 26th November 2025

I had a cash deposit to make.

I had a cash deposit to make. I also wished to roundup my balance. Kendra was very helpful with my request. Reviewed on: 25th November 2025

Love Ware branch for locality and friendly staff.

Love Ware branch for locality and friendly staff. Will move more money over once FSCS increases. Reviewed on: 25th November 2025

I have never had any problems they are very helpful...

I have never had any problems they are very helpful with any of my concerns Reviewed on: 25th November 2025

I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND...

I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND EASY TO TALK TO BOTH ON PHONE AND IN YOUR BRANCH AND CAME INTO ROYSTON TO CONTINUE A CONVERSATION REGARDING OPENING A NEW ACCOUNT TODAY Reviewed on: 24th November 2025

Zoe Collins

Zoe was very helpful in answering all the questions I had and fulfilling the changes I wanted to my account Reviewed on: 24th November 2025

Zoe was extremely helpful and polite.

Zoe was extremely helpful and polite. Reviewed on: 24th November 2025

Top Customer Service

thanks Andy for the call back appointment - spot on with customer service, really helpful and attentive to needs - made the process much easier Reviewed on: 24th November 2025

Great customer service

Thought I needed to open a new account. Sarah phoned, said they could automatically transfer to one with better rate - while keeping all the same details. Easy and clearly explained. The website could do with a bit of work. Took over 5 minutes for a security code to come through, and when scrolling down, other pages of information appear over current content. Reviewed on: 22nd November 2025

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