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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (6965 reviews)

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4.84

Based on 6,965 reviews, last reviewed 10th Jul 2026

32% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Prompt efficient service Finlay from the Halstead branch responded to my request in a very prompt and efficient manner. Reviewed on: 10th July 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (6965)

Prompt efficient service

Finlay from the Halstead branch responded to my request in a very prompt and efficient manner. Reviewed on: 10th July 2026

Customer service is always excellent and josh was ve...

Customer service is always excellent and josh was very professional Reviewed on: 10th July 2026

Josh was exceptionally helpful when I was experienci...

Josh was exceptionally helpful when I was experiencing paying in issues Reviewed on: 10th July 2026

Served by Debbie at Royston.

Served by Debbie at Royston. Debbie was very helpful and very pleasant to talk to. Reviewed on: 9th July 2026

Always great service at Royston.

Always great service at Royston. The staff are very friendly and helpful. I was served by Debbie and Lewis who helped me sort my accounts out. Reviewed on: 9th July 2026

Always great service in Royston, served by the a hel...

Always great service in Royston, served by the a helpful gentleman called Lewis. Reviewed on: 9th July 2026

Finley of Halstead branch resolved my query well.

Finley of Halstead branch resolved my query well. It would be good though if the maturity instructions link had not failed in the first place! I had exactly the same issue lastnyear at account maturity and obviously the issue has not yet been corrected. Reviewed on: 8th July 2026

Braintree

really helpful and beneficial, helped me get a better rate for my account Reviewed on: 8th July 2026

Wow, a bank with a personal touch.

Wow, a bank with a personal touch. The relationship is new but so far , what an amazing experience. Both Russell & Sarah have been so helpful in setting up the account, very responsive and knowledgable. Many thanks Reviewed on: 8th July 2026

Fantastic experience in Ware- was surprised how easy...

Fantastic experience in Ware- was surprised how easy it was to transfer my daughters account and she will be so happy with her new ladybird! Reviewed on: 8th July 2026

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