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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.66 (5314 reviews)

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4.67

Based on 5,314 reviews, last reviewed 20th Nov 2025

20% decrease in 5 star reviews

in the past 90 days

73% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent Customer Service I always find Saffrons customer service to be excellent. No different this time. Sophia took time to understand my request and dealt with it in an eff... Read more Reviewed on: 20th November 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5314)

Excellent Customer Service

I always find Saffrons customer service to be excellent. No different this time. Sophia took time to understand my request and dealt with it in an efficient, friendly and professional way. Great stuff. Reviewed on: 20th November 2025

Absolutely brilliant service by Lyn explained everyt...

Absolutely brilliant service by Lyn explained everything very clearly and really helped Reviewed on: 20th November 2025

Friendly,polite, helpful,explained everything clearly.

Friendly,polite, helpful,explained everything clearly. Reviewed on: 20th November 2025

Needed help with my app so went into Colchester.

Needed help with my app so went into Colchester. Reviewed on: 20th November 2025

I've only just started visiting the branch as have r...

I've only just started visiting the branch as have recently moved . Always great service Reviewed on: 20th November 2025

Easy maturity at the Brentwood branch.

Easy maturity at the Brentwood branch. Very friendly staff Reviewed on: 20th November 2025

It was an enjoyable experience in the Brentwood branch.

It was an enjoyable experience in the Brentwood branch. Max is always on hand to help Reviewed on: 20th November 2025

Always a pleasure seeing the staff in Brentwood.

Always a pleasure seeing the staff in Brentwood. Reviewed on: 20th November 2025

Never had any problems always good service at Halstead

Never had any problems always good service at Halstead Reviewed on: 19th November 2025

Thnakyou ZOE...

Needed some help, and Zoe, was outstanding in her assistance. Sorted out all my problems, and resolved my issues. Arranged for my two schedules to be malgamated. Talked me through all the options, and I am now on line again. I was very impressed by Zoe, had an excellent customer attitude, and made me feel at ease with all she was arranging. Reviewed on: 19th November 2025

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