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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6697 reviews)

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4.83

Based on 6,697 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

I spoke to Zoe Collins today to transfer some money... I spoke to Zoe Collins today to transfer some money from Saffron Walden account to my Santander Account. Zoe confirmed my balance on Bond Maturity an... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6697)

I spoke to Zoe Collins today to transfer some money...

I spoke to Zoe Collins today to transfer some money from Saffron Walden account to my Santander Account. Zoe confirmed my balance on Bond Maturity and was genuinely an informative and friendly staff member, she took her time too, much appreciated. Reviewed on: 2nd June 2026

1st class customer service

Extremely helpful patient assistant Nothing too much trouble. Very reassuring Reviewed on: 2nd June 2026

Swift and efficient service from stortford today

Visited bishops stortford branch today as I had a old account and wanted to transfer the funds to an ISA. was able to do this on the same day. thank you girls Reviewed on: 2nd June 2026

Very happy with the service and conversations I have...

Very happy with the service and conversations I have in branch with the boys in Brentwood. Max and Dan H are a pleasure to talk to Reviewed on: 2nd June 2026

I have been a customer for many years at Haverhill b...

I have been a customer for many years at Haverhill branch served by Sarah who is very friendly Reviewed on: 2nd June 2026

Debbie was very patient and helpful and sorted out o...

Debbie was very patient and helpful and sorted out our requests quickly and professionally, many thanks. Also like to say that our call was answered swiftly Reviewed on: 2nd June 2026

Zoe was wonderful

Very helpful young women sorted the problem out there and then, and waited on the line while I tested the app Reviewed on: 2nd June 2026

Excellent staff members

Zoe was lovely to speak to on the phone and very helpful Reviewed on: 1st June 2026

Had a query about an account.

Had a query about an account. Sophia understood my problem, was very patient and togetherwe solved it. Good service as usual. Reviewed on: 30th May 2026

Nice staff and good service at Halstead

Nice staff and good service at Halstead Reviewed on: 30th May 2026

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