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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.59 (886 reviews)

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4.62

Based on 886 reviews, last reviewed 4th Dec 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Very helpful and easy to understand. Very helpful and easy to understand. Reviewed on: 4th December 2025

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (886)

Very helpful and easy to understand.

Very helpful and easy to understand. Reviewed on: 4th December 2025

Mortgage renewal

Very simple and straight forward process, updated for the new rates and explained the next steps to complete Reviewed on: 3rd December 2025

Lisa was fabulous and explained all the complicated...

Lisa was fabulous and explained all the complicated stuff so well Reviewed on: 1st December 2025

Thank you Lisa

I spoke with Lisa Howard about an issue I was having, she was on the case, gave me the answers I need instantly. A credit to the team. Thanks Lisa Reviewed on: 27th November 2025

Information request

I received all the information that I required to make an informed decision Reviewed on: 27th November 2025

Anne was super friendly and really helpful

Anne was super friendly and really helpful Reviewed on: 26th November 2025

The customer service is always exceptional.

The customer service is always exceptional. Lovely people who go out of their way to support their customers. Reviewed on: 24th November 2025

Lisa was great and really helpful

Lisa was great and really helpful Reviewed on: 20th November 2025

Good Support

Answered quickly and gave me the result I required. Professional and Friendly. Reviewed on: 20th November 2025

Kim explained everything very clearly.

Kim explained everything very clearly. Reviewed on: 19th November 2025

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