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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1080 reviews)

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4.75

Based on 1,080 reviews, last reviewed 9th Jul 2026

16% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Very Good Mortgage Experience I was very pleased with the service. The mortgage offer was provided promptly, the application process was smooth and straightforward, and communicati... Read more Reviewed on: 9th July 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1080)

Very Good Mortgage Experience

I was very pleased with the service. The mortgage offer was provided promptly, the application process was smooth and straightforward, and communication through both email and letters was excellent throughout. Reviewed on: 9th July 2026

Straight forward advice on mortgage overpayments

Straight forward advice on mortgage overpayments provided on demand. Reviewed on: 4th July 2026

Happy customers

Very efficient service friendly and would recommend to friends and family Reviewed on: 2nd July 2026

Excellent

Excellent service nothing more to say Reviewed on: 2nd July 2026

The experience was fast efficient and exactly matche...

The experience was fast efficient and exactly matched my requirements. Reviewed on: 2nd July 2026

Good old fashioned proper service from friendly help...

Good old fashioned proper service from friendly helpful English people in England! Reviewed on: 1st July 2026

really helpful human experience on the line

The agent (whose name I cannot recall unfortunately) was helpful, diligent and polite. She stayed on the line to ensure everything worked as I had to unlock my account, reset my password and reset the secondary question. She was personable and cheerful - often underrated characteristics. I was very happy with the help I received today. Reviewed on: 29th June 2026

Good customer service.

Very quick turnaround good customer service. Pleasant experience Reviewed on: 26th June 2026

Terms high

Thought your terms were rather high. But as a customer l had no other option Reviewed on: 26th June 2026

The process was very straight forward

The process was very straight forward Reviewed on: 25th June 2026

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