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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1030 reviews)

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4.68

Based on 1,030 reviews, last reviewed 9th May 2026

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Top Marks 4 Saffron Quick Pick up on phone..Friendly &professional manner Reviewed on: 9th May 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1030)

Top Marks 4 Saffron

Quick Pick up on phone..Friendly &professional manner Reviewed on: 9th May 2026

Excellent would highly recommend

So professional yet entirely relatable and friendly and happy to explain everything step by step in great detail taking time to ensure we had all the information we wanted. Reviewed on: 8th May 2026

They are so helpful and kind.

They are so helpful and kind. I totally recommend them Reviewed on: 8th May 2026

Customer Service

Efficient, communication & customer service are very good. Reviewed on: 7th May 2026

Kim was brilliant, polite and helpful

Kim was brilliant, polite and helpful Reviewed on: 5th May 2026

Very professional

Very experienced and knowledgeable about the products And if I didn’t understand anything, she was always able to come back and explain it once again if needed. Reviewed on: 1st May 2026

The lady who help me was very patient and lovely...

The lady who help me was very patient and lovely Reviewed on: 30th April 2026

Update on my repayment options

Extremely polite and helpful also rang me straight back when line failed. Reviewed on: 29th April 2026

Friendly and approachable.

Friendly and approachable. Clear advice. Reviewed on: 28th April 2026

It was very pleasant and easy and both Alana and Lis...

It was very pleasant and easy and both Alana and Lisa were extremely helpful. Reviewed on: 28th April 2026

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