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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (1116 reviews)

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4.76

Based on 1,116 reviews, last reviewed 19th Aug 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

The agent I spoke to was very polite and dealt with... The agent I spoke to was very polite and dealt with my issues within minutes. Really impressed Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1116)

The agent I spoke to was very polite and dealt with...

The agent I spoke to was very polite and dealt with my issues within minutes. Really impressed Reviewed on: 19th August 2026

Booking a surveyor to come out and visit my property...

Booking a surveyor to come out and visit my property was incredibly quick. Booked today for tomorrow. I wish all businesses were as efficient. Reviewed on: 19th August 2026

The customer service provided by Saffron is very ref...

The customer service provided by Saffron is very refreshing. Calls get answered quickly by knowledgeable staff who are helpful. I can not fault the customer service. Unfortunately due to the mortgage interest rates I have had to change mortgage provider. Reviewed on: 19th August 2026

Excellent service

Excellent service from Kim, very knowledgeable and efficient, pleasant to deal with.Answered my questions and was very clear in doing so. Reviewed on: 19th August 2026

Lisa was great, so helpful and friendly and sorted m...

Lisa was great, so helpful and friendly and sorted my problem straight away. She was really nice to speak to. Reviewed on: 19th August 2026

Excellent friendly service.

Excellent friendly service. Highly recommend Reviewed on: 17th August 2026

Fully Explained

Kim was very patient with myself and fully explained the products I was interested in. i felt fully comfortable in choosing my next product Reviewed on: 17th August 2026

Fully explained ...

Kim was very patient and explained everything fully and i felt in knowledge what was explained to myself Reviewed on: 17th August 2026

Lovely humans on the phone

What a lovely lady - every time I call saffron it feels like I’m talking to a real person who really just wants to help Reviewed on: 17th August 2026

I have always received excellent service from Saffro...

I have always received excellent service from Saffron building society with regards to my mortgage account. Reviewed on: 17th August 2026

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