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Saffron Building Society: Mortgages reviews

4.39
Based on 576 reviews, last reviewed 28th Mar 2025
328% increase in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Very polite friendly and efficient answering my ques... Very polite friendly and efficient answering my questions with excellent clarity. Reviewed on: 28th March 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (576)

Very polite friendly and efficient answering my ques...

5
Very polite friendly and efficient answering my questions with excellent clarity. Reviewed on: 28th March 2025

Kim was great on the call this morning.

5
Kim was great on the call this morning. Very helpful. However getting the self-build mortgage approved was very painful. This combined with the poor rates means I am unlikely to remortgage with saffron Reviewed on: 28th March 2025

Always get through quickly on the phone, very helpfu...

5
Always get through quickly on the phone, very helpful service Reviewed on: 27th March 2025

Always a pleasure to deal with.

5
The mortgage product has proved perfect for my needs and Saffron staff are always quick to respond to any query & a pleasure to deal with. Reviewed on: 27th March 2025

Great service happy to deal with you

4
Great service happy to deal with you Reviewed on: 27th March 2025

Lisa Howard was lovely, kind and listened to the ite...

5
Lisa Howard was lovely, kind and listened to the items I needed help with and then added further value by signposting me to online acccount so I can view my information. She spoken in a kind way that helped me understand everything clearly. Reviewed on: 27th March 2025

great customer service

5
i found the person who answered my call to be courteous and very professional in her handling of my query. Reviewed on: 27th March 2025

Amazing!

5
Amazing! Great help all staff I spoke to Reviewed on: 26th March 2025

Very professional and helpful.

5
Very professional and helpful. I will recommend Kim as a very good mortgage broker for the needs I wanted at this time Reviewed on: 26th March 2025

Good advice supplied.

5
Good service supplied over the telephone, clear and accurate advice given. A little surprised that the head office was closed on Tuesday 25th March and yet the web site did not seem to have a message to say so. The web site did detail some specific branch closures but not the head office. Meant I did waste some time on the 24th March trying to access telephone advice. Reviewed on: 26th March 2025

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