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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.51 (740 reviews)

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4.53

Based on 740 reviews, last reviewed 1st Aug 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

11%

Latest highest rating:

5

They are very approachable, and 'normal" in a world... They are very approachable, and 'normal" in a world of complicated company speak.. . I will be moving all my properties to Saffrons. I find them very ... Read more Reviewed on: 1st August 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (740)

They are very approachable, and 'normal" in a world...

They are very approachable, and 'normal" in a world of complicated company speak.. . I will be moving all my properties to Saffrons. I find them very straightforward Reviewed on: 1st August 2025

Kim Willett was fantastic!

Kim Willett was fantastic! It’s so lovely and reassuring to speak with someone who is truly helpful. Kim answered all my questions and made the process simple & stress free! Reviewed on: 31st July 2025

No issues and very easy.

No issues and very easy. And quick to answer the phone Reviewed on: 30th July 2025

Kim Willett most helpful on this occasions.

Kim Willett most helpful on this occasions. Would prefer to see more mortgage products without redemption penalties. Our original application process, some while back now, was extremely long winded and tedious. Reviewed on: 30th July 2025

The person on the phone was polite and helpful and c...

The person on the phone was polite and helpful and clear - I'm only sorry I didn't get her name. Reviewed on: 28th July 2025

Positive experience all around

I had an extremely pleasant and constructive experience with Lisa Howard this morning. I found her to be understanding and get we got to the root cause efficiently. Reviewed on: 28th July 2025

Really simple and positive customer experience.

Really simple and positive customer experience. None of the endless hoops jumping through with the big banks. Got what I needed quickly. Thanks for the help Saffron. Reviewed on: 24th July 2025

Great and engaging customer service and connected th...

Great and engaging customer service and connected through very fast Reviewed on: 24th July 2025

Great service

I spoke to Lisa to organise my product switch she was really helpful and friendly! she made sure my query was answered and ensured I didnt have anything else I needed to know before ending the call. Reviewed on: 24th July 2025

The staff in the Retentions Team are very professional

The staff in the Retentions Team are very professional and do what they can to ensure the customer is provided with the best mortgage terms possible. Reviewed on: 23rd July 2025

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