Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.44
Based on 628 reviews, last reviewed 9th May 2025
162% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Staff were polite and helpful and the phone was answ... Staff were polite and helpful and the phone was answered immediately without lots of recorded messages containing useless information. Reviewed on: 9th May 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Mortgages reviews (628)

Staff were polite and helpful and the phone was answ...

5
Staff were polite and helpful and the phone was answered immediately without lots of recorded messages containing useless information. Reviewed on: 9th May 2025

Lisa Holden is fantastic.

5
Lisa Holden is fantastic. I have spoken to her a few time and her support, mannerism and empathy is exceptional Reviewed on: 9th May 2025

Friendly and helpful

5
I received great customer service from Lisa and Leon, both were very helpful and friendly, nothing too much trouble. Reviewed on: 8th May 2025

Very good the lady was very nice and helpful 5/5...

5
Very good the lady was very nice and helpful 5/5 Reviewed on: 8th May 2025

Helpful, friendly staff

5
Kim Willett was very helpful. Answered my queries efficiently. When there was a complication with setting up access she immediately emailed me to advise of the delay and how it would be resolved. Very positive experience. Reviewed on: 7th May 2025

Staff always helpful and friendly

5
Staff always helpful and friendly Reviewed on: 6th May 2025

Knowledgeable, friendly and very helpful.

5
Knowledgeable, friendly and very helpful. Reviewed on: 6th May 2025

Lisa Howard was outstanding.

5
Lisa Howard was outstanding. She was aware of the seriousness of our situation and made sure we understood what was required and supported us throughout the whole process. Taking time to liaise and communicate with all other parties involved. I cannot thank her enough and recommend her without reservation Reviewed on: 6th May 2025

Saffron customer service are friendly and very helpful

5
Saffron customer service are friendly and very helpful Reviewed on: 6th May 2025

Lovely conversation very helpful

5
Lovely conversation with Anna, who totally understood the various options I was considering. She gave advice and was really helpful together with a great demeanour. Reviewed on: 2nd May 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products