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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (664 reviews)

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4.48

Based on 664 reviews, last reviewed 30th May 2025

57% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

76%

11%

Latest highest rating:

5

Mortgage Product Review Kim Willett was superb . She was very informative and helpful . She also had a cheerful voice which was nice to hear . Kim is a credit to the Saffron ... Read more Reviewed on: 30th May 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (664)

Mortgage Product Review

Kim Willett was superb . She was very informative and helpful . She also had a cheerful voice which was nice to hear . Kim is a credit to the Saffron Team . Well done ! Reviewed on: 30th May 2025

Mortgage retention

Firstly, you can speak to someone with very little effort, then your are dealt with great customer service and information is passed on with clarity and knowledge. all around service is excellent. Reviewed on: 30th May 2025

Super efficient and helpful.

Super efficient and helpful. Kim kept me up to date throughout and was really proactive. Reviewed on: 30th May 2025

Very friendly, knowledgeable, received all informati...

Very friendly, knowledgeable, received all information I've asked for Reviewed on: 29th May 2025

My new mortgage offers

My new mortgage offers were presented clearly and concise over the telephone, along with the new signing procedures. Reviewed on: 29th May 2025

Very friendly lady easy to talk to

Very friendly lady easy to talk to Reviewed on: 28th May 2025

Amazing service - Thank you

Amazing customer service, The person was polite and carried out my request with ease. Very pleasant experience, very unusual these days in general customer service especially with banks, but today gave me hope there’s still fantastic customer service out there. The employee I spoke with is an asset if they treat every customer as I was treated today. Many Thanks. Reviewed on: 28th May 2025

Needed to switch mortgage we where reminded by post...

Needed to switch mortgage we where reminded by post and when I called to change the service Kim was very helpful and was an easy service Reviewed on: 28th May 2025

Great service, all information was provided

Great service, all information was provided Reviewed on: 27th May 2025

Questions on porting mortgage

I had some questions around porting my mortgage and Kim Willett was extremely helpful and knowledgeable on the different options and practical considerations. I was very impressed with the service. Reviewed on: 27th May 2025

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