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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.52 (762 reviews)

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4.54

Based on 762 reviews, last reviewed 14th Aug 2025

10% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

11%

Latest highest rating:

5

Very friendly, gave clear advice and helped me under... Very friendly, gave clear advice and helped me understand the remortgage process Reviewed on: 14th August 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (762)

Very friendly, gave clear advice and helped me under...

Very friendly, gave clear advice and helped me understand the remortgage process Reviewed on: 14th August 2025

Very helpful phone call with Anne

Very helpful phone call with Anne Reviewed on: 14th August 2025

Self build finance review

Everyone was very pleasant to interact with throughout. The setup process for our self build finance was quite prolonged but in the end quite reasonable. The whole service team once we were up and running were excellent, helpful and responsive, particularly Lisa Howard. Reviewed on: 14th August 2025

I am an overseas investor and can be challenging but...

I am an overseas investor and can be challenging but this building society is super helpful . Reviewed on: 14th August 2025

Really helpful as always, great df

Really helpful as always, great df Reviewed on: 14th August 2025

Wonderful personality who I spoke to , very helpful...

Wonderful personality who I spoke to , very helpful and considerate. Reviewed on: 14th August 2025

Simply great service

Kimberley Willett provided us with clear information, reassured us on the method of transferring products and gave us a time scale to transfer by. A great ambassador for your business Reviewed on: 13th August 2025

So helpful. Nice to have a check in.

Mortgage repayment details sent in post were so high. We have been shopping around due to this. Kim rang today offering extra details and told me rates had decreased. She walked me through (first repayment so all new to us) it all and was so helpful. Reassured and offered support. Very helpful. Reviewed on: 13th August 2025

Excellent service delivery

My query was dealt with in a processional manner Reviewed on: 13th August 2025

Excellent Service!

Super friendly and efficient support and help with renewing our mortgage. Reviewed on: 12th August 2025

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