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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.74 (1068 reviews)

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4.74

Based on 1,068 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

It was a great efficient service and all information... It was a great efficient service and all information was provided Reviewed on: 19th June 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1068)

It was a great efficient service and all information...

It was a great efficient service and all information was provided Reviewed on: 19th June 2026

Excellent Customer Service throughout

Prompt response to phone call after going through clear menu of choices. Questions answered clearly and good follow up. Reviewed on: 19th June 2026

Quick response.

Quick response. Got back to any queries quickly Reviewed on: 18th June 2026

Really helpful service from Kim this is all new to u...

Really helpful service from Kim this is all new to us again so great to speak to her about it all Reviewed on: 18th June 2026

Clear explanation by Saffron Mortgage team

I called the mortgage team to enquire about options available to me since my existing product is coming to an end. Kim clearly took me through the available products and answered all the questions I had very professionally. By the end of the call I was satisfied and could choose the product suitable for me. Reviewed on: 17th June 2026

Seamless product transfer from day one!

Seamless product transfer from day one! Reviewed on: 17th June 2026

Very responsive to my request.

Very responsive to my request. Advice very clear Reviewed on: 16th June 2026

loan to value amount

Shame about the loan to value amount being so low Reviewed on: 15th June 2026

Saffron building society mortgage

The member of staff I spoke to on the 12/06/2026 was professional, courteous, knowledgeable and very helpful. Reviewed on: 12th June 2026

I had a very informative call with the lady today re...

I had a very informative call with the lady today regarding porting our mortgage. She was very patient with. Very happy with the service Reviewed on: 12th June 2026

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