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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.83 (41 reviews)

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4.74

Based on 41 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Not without fault. Not without fault but any issues have been amicably resolved. Ap should be easier to use. Reviewed on: 5th September 2025

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Bonus Saving Account reviews (41)

Not without fault.

Not without fault but any issues have been amicably resolved. Ap should be easier to use. Reviewed on: 5th September 2025

Great app and service

So easy to use their app to manage everything. Customer service is amazing when needed Reviewed on: 2nd March 2025

Good customer service, you can always get through to...

Good customer service, you can always get through to someone if you need to. Their regular saver account at 7% is good value. Reviewed on: 27th February 2025

Easy to set up good rate of interest money available...

Easy to set up good rate of interest money available anytime Reviewed on: 26th February 2025

Impressive service

Always quick to answer the phone and able to deal with queries promptly. A great rate on every day savings and you’re not penalised for withdrawal. This is on the Bonus savings account. Reviewed on: 26th February 2025

Competitive rates and terms offered.

Competitive rates and terms offered. Helpful service Reviewed on: 26th February 2025

Lowered an already low interest rate ...

Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

I'm on my 3rd Bonus savings account.

I'm on my 3rd Bonus savings account. I save a regular monthly amount, you can save up to £300 per month and you get an excellent interest rate Reviewed on: 15th September 2024

Great service, very helpful on the telephone and rea...

Great service, very helpful on the telephone and reassuring. If you have a concern they can rectify it and confirm details and help you. Friendly staff and overall an excellent service Reviewed on: 24th May 2024

Always great

I've been a First Direct customer for many years, their customer service is tip top, staff always polite friendly professional and always understand what I'm looking for help with. They always have a great range of quality products to choose from especially on the savings front, highly recommend Reviewed on: 12th March 2024

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