14th November 2019
First in line
First Direct is a bank like no other. So easy to deal with . Always helpful and not in a pushy way.
Your Bonus Saving Account Reviews (18)
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5th November 2019
Always efficient and user friendly
I have banked with 1st Direct for 17 years and cannot fault it. If I need to telephone them the call is quickly answered by a person, not an automated machine. That person can usually deal with almost all queries and if I have to be transferred there...
Read moreI have banked with 1st Direct for 17 years and cannot fault it. If I need to telephone them the call is quickly answered by a person, not an automated machine. That person can usually deal with almost all queries and if I have to be transferred there is no delay. The staff are always friendly, helpful and efficient. The Internet banking site is very secure,easy to negotiate and clear to understand. The monthly saver account currently offers the best interest rate of any other bank.
28th November 2018
highly recommend
best interest, good customer service, well designed app, security is good, can't fault this!
13th November 2018
Best bank ever
Customer service is unbeatable with this bank! No call centre queues and UK staff.
8th November 2018
You never know if it's a good or bad bank until something goes wrong
My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with...
Read moreMy bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone.
23rd January 2018
Simple and easy
Does exactly as advertised, switched earlier this year and couldn't be happier as it is a vast improvement on my previous savings account.
21st November 2017
Great rate
Great rate for the linked savings account. Easy to use on the app or website.
8th November 2017
Better than the rest
A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise.
Read moreA human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise.
30th June 2017
Excellent account
5% interest fleable paying in. Excellent customer service.
15th January 2017
Great scheme
After using a normal savings account for a while and making the switch to the bonus saver its great to see myself rewarded for saving with the interest and friendly reminders if i try to withdraw money
30th August 2016
Love the company but feel let down by the decrease in the rate
I love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these...
Read moreI love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these days - very disappointed
11th February 2016
Great interest rate and fantastic customer service!
First Direct win awards constantly for customer service, and with great products aswell, I have no complaints!
26th January 2016
Great savings rate
First direct offer an incredible savings rate on their regular saver, I haven't seen any product come close on the rate they offer.
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