first direct Bonus Saving Account Reviews

Ratings based on 18 reviews Last review 11 months ago

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money...

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First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Your Bonus Saving Account Reviews (18)

5th November 2019

Always efficient and user friendly

I have banked with 1st Direct for 17 years and cannot fault it. If I need to telephone them the call is quickly answered by a person, not an automated machine. That person can usually deal with almost all queries and if I have to be transferred there...

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I have banked with 1st Direct for 17 years and cannot fault it. If I need to telephone them the call is quickly answered by a person, not an automated machine. That person can usually deal with almost all queries and if I have to be transferred there is no delay. The staff are always friendly, helpful and efficient. The Internet banking site is very secure,easy to negotiate and clear to understand. The monthly saver account currently offers the best interest rate of any other bank.

14th December 2018

A really good introductory offer and excellent service

5% interest for a year is untouchable. A great welcome offer for opening a new account. They are also a very well established internet bank, so have lots of experience and innovation behind them.

13th December 2018

First direct provides simple but reliable service

I have been with first direct for the past two years with not even a single issue at all. They are so welcoming and easy to work with. I can always find the right products that fits my needs with them.

8th November 2018

You never know if it's a good or bad bank until something goes wrong

My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with...

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My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone.

8th November 2017

Better than the rest

A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise.

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A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise.

30th August 2016

Love the company but feel let down by the decrease in the rate

I love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these...

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I love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these days - very disappointed

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