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Mansfield Building Society: Savings reviews

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4.60
Based on 984 reviews, last reviewed 1st Jul 2025
146% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Closed savings account and transferred balance to IS... Closed savings account and transferred balance to ISA account. Seamlessly done by counter clerk. Only done for improved interest rate. Reviewed on: 1st July 2025
Robert J's avatar
Robert J

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (984)

Closed savings account and transferred balance to IS...

5
Closed savings account and transferred balance to ISA account. Seamlessly done by counter clerk. Only done for improved interest rate. Reviewed on: 1st July 2025
Robert J's avatar
Robert J

I had a really good experience with the Mansfield, I...

5
I had a really good experience with the Mansfield, I was able to have a savings book and send a family member in with the money to deposit. It was nice to see that the savings were growing and the interest rate was fantastic! The only negative was when it came time to getting a copy of my savings to give to my mortgage advisor, because I only had a savings book and not a digital account, the bank I was going with told me they would not accept a photocopy of the book. However, when I applied for an online account the process was very quick and when I had trouble doing it I was able to call and speak to somebody directly who made sure that I got all the information that I needed. Reviewed on: 1st July 2025
Holly D's avatar
Holly D

Very happy with saving account from Mansfield.

5
Very happy with saving account from Mansfield. Only closed account as savings are for a new home. Reviewed on: 1st July 2025
Paul W's avatar
Paul W

The process of applying for my account was much slow...

3
The process of applying for my account was much slower than I had anticipated, which was disappointing. Reviewed on: 1st July 2025
FH's avatar
FH

In branch service review

5
Very friendly, coinvent location, needs longer opening hours. Reviewed on: 27th June 2025

In branch service review

5
Keep up the good work and smiley faces. Reviewed on: 25th June 2025

Very professional and great product advice

5
Very professional and great product advice Reviewed on: 25th June 2025
Ray Wykes's avatar
Ray Wykes

Helpful Friendly and Simple to understand

5
Helpful Friendly and Simple to understand Reviewed on: 23rd June 2025
Mark H's avatar
Mark H

Top rated for customer service

5
The staff were really helpful when I was opening two new bank accounts. One lady was new and her colleague talked her through the process to make sure she did it right. They kept me informed of what they were doing along the way. I was offered a drink while I waited. The customer service was excellent. Reviewed on: 20th June 2025
Ness R's avatar
Ness R

In branch service review

5
Very friendly, reduced hours is a downside but ok. Reviewed on: 20th June 2025

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