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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1672 reviews)

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4.72

Based on 1,672 reviews, last reviewed 17th Sep 2026

68% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Professional Trustworthy Organisation Very helpful staff. Resolved my queries well. My only reason for not giving 5 stars was, at times, not able to reach the nominated adviser in the Trus... Read more Reviewed on: 17th September 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1672)

Professional Trustworthy Organisation

Very helpful staff. Resolved my queries well. My only reason for not giving 5 stars was, at times, not able to reach the nominated adviser in the Trust Department. Staff on the main business number, did not seem fully trained in Trust account issues. They were equally helpful, but just had to pass messages on. It would have been very helpful at the time, if there had been other staff to deputise during absences or holidays. Reviewed on: 17th September 2026

Excellent service...

We were advised about suitable products in store and the assistant was very professional and friendly. Reviewed on: 15th September 2026

Always a good experience with kind attentative staff

Always a good experience with kind attentative staff Reviewed on: 15th September 2026

A very Helpful and pleasant experience Olivia patent...

A very Helpful and pleasant experience Olivia patently helped me through the whole process Reviewed on: 10th September 2026

Gemma was very knowledgeable , helpful and polite.

Gemma was very knowledgeable , helpful and polite. Reviewed on: 9th September 2026

Very efficient service and helpful staff

Very efficient service and helpful staff Reviewed on: 8th September 2026

The staff at the Kirkby branch were very helpful

The staff at the Kirkby branch were very helpful and friendly. Unfortunately this is another account with a one year bonus that reverts to a poor rate after 12 months. I would prefer. Good rate for 12 months then close the account automatically. Reviewed on: 8th September 2026

Fixed rate Isa renewal.

Renewal of my Isa was quick and easy to complete application process ans I received a text message ti say they received the paperwork. Reviewed on: 8th September 2026

I was helped by the kindest and most pragmatic staff.

I was helped by the kindest and most pragmatic staff. Rate on their regular saver is extremely high so chuffed I foudn this for my savings. Reviewed on: 4th September 2026

The team are professional, polite and respectful.

The team are professional, polite and respectful. Reviewed on: 3rd September 2026

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