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Mansfield Building Society: Savings reviews

4.75
Based on 1,588 reviews, last reviewed 28th May 2026
32% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very supportive and professional team. Very supportive and professional team. Special thanks must go to Lucinda for all her help, guidance and communication as we have needed to open an exe... Read more Reviewed on: 28th May 2026
Claire C's avatar
Claire C

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1589)

I have been very happy with my experience using this...

5
I have been very happy with my experience using this bank/building society for my savings. I currently have a regular savings account and an ISA account, and both have been excellent for helping me manage and grow my money. The process of opening and maintaining the accounts has been simple, straightforward, and stress-free. I really appreciate how easy it is to save regularly and see my savings increase over time with the good interest rates they provide. One of the best things about this place is the variety of savings accounts available. They do not only offer regular savings and ISA accounts, but they also provide many other types of savings options to suit different needs and goals. For example, there are savings accounts for children, which are perfect for parents who want to start saving for their kids’ future from an early age. There are also savings options for holidays, helping people plan and save for special trips without worrying about finances at the last minute. In addition, they offer accounts for people saving to buy a house, which can be very useful for first-time buyers who are trying to build up a deposit. It is great to see that they understand different financial goals and provide products to support customers at every stage of life. Another reason I highly recommend them is because of the staff. Every member of staff I have spoken to has been lovely, friendly, professional, and supportive. They always take the time to explain things clearly and answer any questions patiently. Whether you are opening your first savings account or looking for advice on the best savings option, they make you feel comfortable and valued as a customer. Their customer service is excellent, and it makes a big difference when dealing with financial matters because you feel confident and well supported. The interest rates they offer are also very competitive and rewarding. In today’s world, finding a savings account with a good rate of interest can sometimes be difficult, but I have been pleased with the returns on my savings here. It motivates me to continue saving regularly because I know my money is working for me and growing steadily. This gives me peace of mind for the future and helps me stay financially organised. I also like how reliable and trustworthy they are. Managing money is an important part of life, so it is reassuring to use a financial institution that is dependable and customer-focused. Everything from account management to customer support has been smooth and efficient in my experience. I always feel welcomed whenever I visit or contact them, and that level of service is something that keeps me loyal as a customer. Overall, I am extremely satisfied with my experience and would definitely recommend others to open an account here. Whether you want to save for your future, your children, a dream holiday, or even buying your first home, they have many excellent savings options available. Combined with helpful staff, great customer service, and attractive interest rates, it is a wonderful place to save money. I would encourage anyone looking for a safe and supportive way to manage their savings to give them a try and enjoy the benefits of saving with good rates of interest. Reviewed on: 29th May 2026

Very supportive and professional team.

5
Very supportive and professional team. Special thanks must go to Lucinda for all her help, guidance and communication as we have needed to open an executor account. All the staff that we have been in contact with have been knowledgeable, friendly and have taken the time to listen and help us Reviewed on: 28th May 2026

Good customer service

4
Short wait time, friendly and knowledgeableable agents Reviewed on: 28th May 2026

I needed a high interest easy access acount.

5
I needed a high interest easy access acount due to a sale of property. The ladies in the branch were very helpfull and setting up the account was easy. They use pass books at this branch, which I found suprising, but I like it, and I am sure many elderly people like this too. Not every body has access to a computer or a smart phone. Reviewed on: 28th May 2026

Excellent customer service.

5
Excellent customer service. The person behind the desk was so efficient and friendly. We wanted a better interest rate and she found us the ideal product. Even better she had the paperwork done after we had done some shopping. Thanks Reviewed on: 28th May 2026

An easy job well done

5
Welcoming staff,helpful information regarding business transfer very well explained by advisor.a great all round experience.Thankyou Reviewed on: 27th May 2026

Efficient and straightforward process.

5
I opened the account at Chesterfield branch. Very easy and straight forward. The remaining part of the process was quick. So, a good interest rate (Milestone Regular Saver) and easy to operate the account on line. Reviewed on: 27th May 2026

Thank you, Mansfield Building Society

5
I can only contact Mansfield BS by phone or email as I live in East Leake, but I have always been impressed with the service I have received Reviewed on: 27th May 2026

Got the results I wanted- clear & precise helpful in...

4
Got the results I wanted- clear & precise helpful information Reviewed on: 25th May 2026

Great service

5
The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

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