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Mansfield Building Society: Savings reviews

4.72
Based on 1,731 reviews, last reviewed 10th Nov 2026
15% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very good very polite and very helpful the lady who... Very good very polite and very helpful the lady who served us was very nice and was very nice Reviewed on: 10th November 2026
Verified source

Latest lowest rating:

2

Collection of savings account book Renewed bond. Informed the staff member that I would collect the updated book and cheque and NOT to post it to me. It was posted to me. Unfortunately ... Read more Reviewed on: 9th November 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1731)

Very good very polite and very helpful the lady who...

5
Very good very polite and very helpful the lady who served us was very nice and was very nice Reviewed on: 10th November 2026

Very behind the times when it comes to online / app...

3
Very behind the times when it comes to online / app support for their products. Reviewed on: 9th November 2026

My postal application for a Milestone Saver account...

5
My postal application for a Milestone Saver account was acknowledged promptly and processed quickly. Reviewed on: 9th November 2026

competitive rate, prompt movement of funds

5
Even though I was closing the account, the rate was competitive at the time. The funds were moved promptly to the nominated account too! Reviewed on: 9th November 2026

Discretionary Trust Account

5
Although opening our Discretionary Trust account has taken much longer than we anticipated, each step was explained to us thoroughly along the way. We were kept informed on the process, quickly notified if any further information was required and answered our queries quickly and efficiently. Lucinda and Tony have been invaluable during setting up of the account process. Reviewed on: 9th November 2026

Efficient and helpful when I rang in.

5
Efficient and helpful when I rang in. Quick turnaround with communications. Reviewed on: 9th November 2026

Everything is fine.

5
Everything is fine. Perhaps, consider a freephone number. Best wishes. Anastasia Tempest Reviewed on: 9th November 2026

Collection of savings account book

2
Renewed bond. Informed the staff member that I would collect the updated book and cheque and NOT to post it to me. It was posted to me. Unfortunately this was not the first time this has happened. Reviewed on: 9th November 2026

Paper forms to open new account

2
Paper forms to open new accounts…. Really! How is this efficient and green? Passbooks? Really! How is this environmentaly friendly? Reviewed on: 9th November 2026

The staff were helpful and friendly and explained a...

5
The staff were helpful and friendly and explained a couple of queries we had Reviewed on: 9th November 2026

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