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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1720 reviews)

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4.73

Based on 1,719 reviews, last reviewed 7th Nov 2026

10% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1720)

Very helpful customer service!

Very helpful customer service at the front desk. I was assisted in opening a savings account for my 10 month old son and was made time for despite me not booking an appointment. Thank you! Reviewed on: 7th November 2026

Lovely staff at the Sutton in Ashfield branch, easil...

Lovely staff at the Sutton in Ashfield branch, easily able to renew an account with them & collect my passbook a few week after. Reviewed on: 2nd November 2026

Ezxellent service

Telephone contacts were very good. The call handlers were very helpful providing infornative explanations in a professional but friendly manner. Written correspondance receuved was both good and thorough. Reviewed on: 2nd November 2026

Great rate

We had to visit twice , one for explanation for in line banking to confirm the account number as it wasn't clear. Second to pick up pass book. We have since recieved another book through the posteven though we picked one up in the bank Reviewed on: 2nd November 2026

Easy and pleasant experience when changing my account

Easy and pleasant experience when changing my account Reviewed on: 2nd November 2026

Withdrawal by cheque (over £500) is problematic.

I like to support my local building society and it’s great to have somewhere you can walk into to withdraw cash but when I want a larger amount by cheque it’s a nightmare to get it paid in somewhere else unless you’re a trendy app person or have time to wait for paying in slips/post etc. Could you please do a transfer system instead of cheques? I’ve closed one of my MBS savers to move it elsewhere to avoid this hassle. Reviewed on: 2nd November 2026

customer experience over the telephone

I was reinvesting money into the Mansfield from a maturing account and rang your head office with a couple of queries. Both Izzy and Megan were extremely helpful and courteous. This is the reason for giving 5 stars. Transaction concluded and pass book sent through the post without any delay. Reviewed on: 2nd November 2026

Simple and straightforward no issues

Simple and straightforward no issues Reviewed on: 2nd November 2026

All good.

All good. No issues. Nothing to add Reviewed on: 2nd November 2026

Generally offer good rates,but have fallen back lately

Generally offer good rates,but have fallen back lately Reviewed on: 2nd November 2026

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