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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1448 reviews)

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4.65

Based on 1,448 reviews, last reviewed 3rd Apr 2026

300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Good service.. The staff explain things clearly and applications usually arrive promptly Reviewed on: 3rd April 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1448)

Good service..

The staff explain things clearly and applications usually arrive promptly Reviewed on: 3rd April 2026

Easy to set up, great communication, fabulous intere...

Easy to set up, great communication, fabulous interest rates and products Reviewed on: 2nd April 2026

A good experience all round

Have had accounts at the Mansfield for a number of years and they have always been competitive in the market. Whenever I have had to contact them they are always professional, friendly and helpful. Reviewed on: 2nd April 2026

Excellent friendly personal service

Excellent friendly personal service Reviewed on: 2nd April 2026

Professional and friendly service

The staff are extremely helpful and extremely knowledgeable about the financial products on offer. They always go over and above to help you achieve the best outcomes. Reviewed on: 1st April 2026

Very helpful staff.

Very helpful staff. Lucinda Anderson was very helpful and pleasant to deal with, taking ownership of our complicated Trust Account application and seeing it through herself. Reviewed on: 1st April 2026

The Mansfield is rather off the pace

The account in question was Quarterly Access Community Saver. A useful little account but now obsolete in the face of many instant access accounts with better interest rates. There were issues concerning communicating with the Society and the payment of withdrawals about which I wrote to the CEO. He did not afford me the courtesy of a reply and the issues remain unresolved. I am fond of the Mansfield but I think top management could try harder to justify their colossal remuneration packages. Reviewed on: 1st April 2026

Reply from Mansfield Building Society Thank you for sharing your feedback and your support for the Mansfield. The Quarterly Access Community Saver is designed slightly differently to many instant access accounts, as part of the interest earned is reinvested back into our local community. This means the rate may not always match purely commercial products. For members looking to maximise returns, we do offer market‑leading rates on other savings options, including our Triple Access Bonus Saver and Fixed‑Term Bonds. We’re sorry to hear you were disappointed with your experience when contacting us. We take feedback on service and communication seriously, and while we can’t discuss individual cases publicly, we would welcome the chance to look into any outstanding concerns directly. If you'd like to contact us on 01623 676350 we'll be able to discuss this in more detail. Response date: 8th April 2026

Trustee account

We needed to open a trustee account and we were support throughout the process by knowledgeable staff. Reviewed on: 31st March 2026

Exceptional Service

Exceptional customer service and support everything was explained in great detail as we were unsure what we needed Reviewed on: 31st March 2026

Diane and Katia are brilliant in your Kirkby branch

Diane and Katia are brilliant in your Kirkby branch Reviewed on: 31st March 2026

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