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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1701 reviews)

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4.72

Based on 1,701 reviews, last reviewed 23rd Oct 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Outstanding Customer Service Great advice and help provided by the team the Saturday before opening the account. On the day of opening the account Helen was so helpful. I went awa... Read more Reviewed on: 23rd October 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1701)

Outstanding Customer Service

Great advice and help provided by the team the Saturday before opening the account. On the day of opening the account Helen was so helpful. I went away and two hours later everything was there to collect. Account opened with great ease. Thank you also to Gemma and the rest of the team. I wish all businesses were so customer focused like you all were. Thank you once again. Reviewed on: 23rd October 2026

Mansfield is a lovely branch,

Mansfield is a lovely branch, the staff are always friendly and attentive. When i went in a lovely lady called Helen served me. She was chatty whilst carryout the transaction. She had Emma and Kia with her and we were all chatting altogether. Mansfield is definitely the nicest branch to use, the staff are friendlier and it always feel more personal as the staff aren't sat behind perspex counters Reviewed on: 23rd October 2026

Lovely staff

Always a pleasure going into the ?Mansfield branch the staff are always so friendly and attentive Reviewed on: 23rd October 2026

New Account Issues.

New Account Issues. I opened a new Saver Account in Mansfield branch today in Chesterfield. I had some issues to resolve & the lady dealt with then quickly & efficiently ie great customer service. Reviewed on: 22nd October 2026

Very friendly staff, no issues, no queues

Very friendly staff, no issues, no queues Reviewed on: 16th October 2026

Savings accounts

Good helpful staff & previous experience on savings advice v/good Reviewed on: 13th October 2026

A great service provider.

We use M.B.S in both Mansfield and Chesterfield, we find them to be quick to serve you, and very pleasant in doing so. The offices are always clean and well presented. Reviewed on: 9th October 2026

Building Society f...

Have been a customer at Mansfield Building Society for over eighty years and my parents were members since the 1930s, so l think that speaks for itself, l can fully recommend them Reviewed on: 8th October 2026

Always excellent customer service!

Always excellent customer service! Reviewed on: 6th October 2026

Lovely staff who know their jobs and are extremely h...

Lovely staff who know their jobs and are extremely helpful. Our Mansfield branch is brilliant Reviewed on: 5th October 2026

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