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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.53 (870 reviews)

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4.51

Based on 870 reviews, last reviewed 17th Apr 2025

87% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

72%

17%

Latest highest rating:

5

Excellent staff. have services to the MBS b... We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer servic... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (870)

Excellent staff. have services to the MBS b...

We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer service is outstanding at the Kirkby in Ashfield and Mansfield branch. Reviewed on: 17th April 2025

Service with a smile by a local independant company...

Initially my experience was at Sutton in Ashfield but changed to Mansfield when I moved. Always has really good customer service. Always smiling which makes a change these days Reviewed on: 16th April 2025

ISA transfer

Great customer service-just one small thing. The ISA transfer could have been dealt with a little sooner once the maturity date had been reached from the other ISA provider Reviewed on: 15th April 2025

Friendly and efficient.

Friendly and efficient. Answered all our questions and set up our accounts promptly Reviewed on: 15th April 2025

LOVE a branch where I can actually interact with hum...

LOVE a branch where I can actually interact with humans, excellent staff, excellent service, convenient localtion Reviewed on: 15th April 2025

Probably the best local Building Society.

Excellent local building society, its always nice to know that you can visit and speak to a member of staff face to face. I have been a member of the society for over 50 years having savings and my first mortgage in 1971. Carry on with the good work. Reviewed on: 15th April 2025

staff at sutton branch pleasant and knowledgeable an...

staff at sutton branch pleasant and knowledgeable and efficient Reviewed on: 15th April 2025

Staff very friendly

Staff very friendly, showed genuine interest in my wellbeing and family. Reviewed on: 15th April 2025

Great staff, excellent customer service

Great staff, excellent customer service Reviewed on: 15th April 2025

Account management clunky

Your interest rates are very competitive. However, managing my account from a distance, I live in Wiltshire, challenging. I could not make withdrawals easily which meant that the quickest way to get my money was to close my account via an ISA transfer. Had withdrawals been easier I may well have continued saving with you. Reviewed on: 15th April 2025

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