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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1444 reviews)

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4.65

Based on 1,444 reviews, last reviewed 1st Apr 2026

281% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Professional and friendly service The staff are extremely helpful and extremely knowledgeable about the financial products on offer. They always go over and above to help you achieve ... Read more Reviewed on: 1st April 2026

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1444)

Professional and friendly service

The staff are extremely helpful and extremely knowledgeable about the financial products on offer. They always go over and above to help you achieve the best outcomes. Reviewed on: 1st April 2026

Very helpful staff.

Very helpful staff. Lucinda Anderson was very helpful and pleasant to deal with, taking ownership of our complicated Trust Account application and seeing it through herself. Reviewed on: 1st April 2026

The Mansfield is rather off the pace

The account in question was Quarterly Access Community Saver. A useful little account but now obsolete in the face of many instant access accounts with better interest rates. There were issues concerning communicating with the Society and the payment of withdrawals about which I wrote to the CEO. He did not afford me the courtesy of a reply and the issues remain unresolved. I am fond of the Mansfield but I think top management could try harder to justify their colossal remuneration packages. Reviewed on: 1st April 2026

Trustee account

We needed to open a trustee account and we were support throughout the process by knowledgeable staff. Reviewed on: 31st March 2026

Exceptional Service

Exceptional customer service and support everything was explained in great detail as we were unsure what we needed Reviewed on: 31st March 2026

Diane and Katia are brilliant in your Kirkby branch

Diane and Katia are brilliant in your Kirkby branch Reviewed on: 31st March 2026

Friendly staff help given in completing the investment

Friendly staff help given in completing the investment Reviewed on: 31st March 2026

needs to be online!

needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

Reply from Mansfield Building Society Thanks for taking the time to leave your feedback. Whilst most of our accounts are operated using a passbook, we do have a selection of accounts that can be opened/operated online. I'm sorry if these weren't of interest to you at this time, and we've taken your feedback onboard. Response date: 1st April 2026

Pleasant staff at Chesterfield branch.

Pleasant staff at Chesterfield branch. Helpful and courteous Reviewed on: 31st March 2026

Patient staff very helpful and informative

Patient staff very helpful and informative Reviewed on: 27th March 2026

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