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Mansfield Building Society: Savings reviews

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4.61
Based on 1,039 reviews, last reviewed 3rd Sep 2025
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Branch experience I very occasionally visit the branch but I have found the staff to be efficient and helpful with any queries. Appointments are easily arranged and wit... Read more Reviewed on: 3rd September 2025
John B's avatar
John B

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1039)

Branch experience

4
I very occasionally visit the branch but I have found the staff to be efficient and helpful with any queries. Appointments are easily arranged and with respect to new accounts all options are explained before any decision is made Reviewed on: 3rd September 2025
John B's avatar
John B

Great investment and service...

5
My wife, children and I have saved with you for many years and have always found your interest rates acceptable and your customer service in branch helpful and courteous. Reviewed on: 1st September 2025
Allan James Barham's avatar
Allan James Barham

I had a fixed term account paying a good rate of int...

5
I had a fixed term account paying a good rate of interest. Am in the process of setting up another. Reviewed on: 1st September 2025
Ian B's avatar
Ian B

Customer service at the heart of the community.

5
I found the regular saver to be one of the best value on the market, the only hitch was I had to go into branch to open the account. I thought it would be a burden but honestly, the experience was excellent. Face to face customer service in a genuine community hub. Reviewed on: 31st August 2025
Emma22's avatar
Emma22

My account has matured.

4
My account has matured. I am awaiting my cheque by post. This is a very time consuming way of handling money, when it could be promptly invested if sent electronically. Reviewed on: 30th August 2025
A1's avatar
A1

YOU HAVE SOME VERY GOOD SAVINGS ACCOUNTS FOR LOCALS,...

4
YOU HAVE SOME VERY GOOD SAVINGS ACCOUNTS FOR LOCALS, HOWEVER SOME STAFF APPEAR TO BE NOT HAPPY IN THEIR JOB. Reviewed on: 30th August 2025
david wardle's avatar
david wardle

In branch service review

5
Locality, Choice of products, Friendly staff. Reviewed on: 29th August 2025

Nice friendly staff and very knowledgable.

5
Nice friendly staff and very knowledgable. We chose you for isas because your rates were as good as any we’ve checked out. Reviewed on: 29th August 2025
Jon Alan Lovell's avatar
Jon Alan Lovell

In branch service review

5
Staff all very friendly and helpful when dealing with a trust account. Thank you to Helen, Olvia, Fern. Reviewed on: 22nd August 2025

In branch service review

5
Staff very polite friendly and helpful. Reviewed on: 22nd August 2025

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