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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1684 reviews)

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4.73

Based on 1,684 reviews, last reviewed 2nd Oct 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Children’s savings account I popped in last week to enquire about a children’s savers for my niece . Lucy kindly booked me an appointment for this week and she got me all sorted... Read more Reviewed on: 2nd October 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1684)

Children’s savings account

I popped in last week to enquire about a children’s savers for my niece . Lucy kindly booked me an appointment for this week and she got me all sorted! She was super friendly , professional and lovely to deal with! Informative and just got it sorted no messing around. I sell kitchens for a living and I love nothing more than straight to the point processes! Troy - get better hearing that’s all I’ll say on that one lol Reviewed on: 2nd October 2026

Efficient, nice friendly staff.

Efficient, nice friendly staff. The product is excellent. Reviewed on: 2nd October 2026

Customer service was excellent.

Customer service was excellent. Explained fully what options were available to help me decide on choice of savings accounts. Reviewed on: 2nd October 2026

Helpful friendly staff.

Helpful friendly staff. Good Experience. Reviewed on: 1st October 2026

Good Customer Service

Dealt with swiftly and advice ensured maximising my investment. Reviewed on: 29th September 2026

The staff in the Mansfield branch are always friendl...

The staff in the Mansfield branch are always friendly and professional. Reviewed on: 28th September 2026

Excellent

Matilda,excellent adviser,very knowledgable,and guided through different,savings bonds Reviewed on: 24th September 2026

Great customer service.

We had great communication when trying to open a Trust account at a stressful time. The interest rates are not fantastic but better than most of the other providers and the information provided by Mansfield was by far the best Reviewed on: 22nd September 2026

They can't do electronic ISA transfers-out

Everything went well with my cash ISA until I wanted to transfer it elsewhere, and found that Mansfield Building Society will NOT make electronic transfers. The new ISA provider only accepts electronic transfers, so I had to leave my money with Mansfield until I found an alternative provide with a good interest rate who still was willing to process transfers by the old-fashioned method. Reviewed on: 21st September 2026

Reply from Mansfield Building Society Thank you for taking the time to share your feedback. We understand that transferring your ISA quickly and easily is an important part of managing your savings and we're sorry that our current transfer-out process did not meet your expectations. Whilst our transfer process is accepted by the majority of providers across the market, we appreciate that this must have been frustrating. We will use your feedback to review and improve the services we offer our members. Thank you for saving with Mansfield Building Society, and we wish you all the best with your future savings arrangements. Response date: 22nd September 2026

Product swap

New product explained clearly and application made and cleared immediately. Reviewed on: 21st September 2026

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