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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.52 (781 reviews)

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4.47

Based on 781 reviews, last reviewed 17th Nov 2024

110% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

4

A little bit sleepy but that's how I like it Savings rates perhaps aren't the Reviewed on: 15th November 2024

Latest lowest rating:

2

ISA transfer form 13 day delay. I ask for an ISA transfer form in good time to arrange transfer of maturing ISA without lost of interest. Incorrect form sent. Able to open an ISA acc... Read more Reviewed on: 17th November 2024

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The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (781)

ISA transfer form 13 day delay.

I ask for an ISA transfer form in good time to arrange transfer of maturing ISA without lost of interest. Incorrect form sent. Able to open an ISA account but not fund it. No confirmation after 13 calendar days that MBS has received correct form to request transfer, due to mistake and postal delays. Feeling anxious and stressed. May have to go to another provider to get ISA transferred without loss of interest. Delay is down to post, wrong form sent, and Red Tape of ISA's. Reviewed on: 17th November 2024

antiquated application system

The low score is due to the antiquated and time consuming process of having to apply by post. Everything else is good, just a need to bring the system into the 21st century, Reviewed on: 16th November 2024

ISA closed without ever being opened!

I applied by post fora postal isa on 28 October porting my old skipton isa over. I have heard nothing until today when I got an email with this survey saying sorry you have closed your account! Seriously?!? I filled in your contact form this morning - no one has replied emailed or called me. Terrible. I have no idea what is going on! I can’t open a new isa until I know this one hasn’t been opened. Terrible terrible service. Reviewed on: 15th November 2024

A little bit sleepy but that's how I like it

Savings rates perhaps aren't the Reviewed on: 15th November 2024

Could do Better?

Having experienced excellent service in your branches since I have saved with you over quite a number of years I was disappointed if not annoyed that when I tried to ring your society on a couple of Mondays the response was always throughout the day that no one was available even though as I understand it that calls can be transferred to any one of your branches and your head office depts. Another point is the delay in sending out any relevant passbooks for new savings accounts. Reviewed on: 15th November 2024

Helpful and prompt advice

I contacted the Society on two occasions by telephone and also by email to clarify some points. I received a prompt response on each occasion in a friendly manner and was supplied with all the information I required. Thank you. Reviewed on: 15th November 2024

Good but a bit slow at getting back to me,

Good but a bit slow at getting back to me, Reviewed on: 15th November 2024

10 days ago I posted my cash isa passbook to Mansfie...

10 days ago I posted my cash isa passbook to Mansfield Building Society head office to be updated. - I am still waiting for it to be returned to me. Reviewed on: 15th November 2024

Been a member for 60 years and always had good exper...

Been a member for 60 years and always had good experience ,with savings and mortgage.Excellent helpful staff with good access to branches. Reviewed on: 15th November 2024

ISA account

Opened am ISA account very straightforward & quick. Reviewed on: 15th November 2024

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