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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1602 reviews)

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4.75

Based on 1,602 reviews, last reviewed 10th Jun 2026

33% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Olivia Saved The Day We have saved for many years, sometimes the rates are very good sometimes not so good. We do find it difficult to withdraw funds as I cannot understan... Read more Reviewed on: 10th June 2026

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Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1602)

Very slow to open an account

Whilst the Mansfield staff were polite and helpful I felt that, even taking into account the need for rigor and diligence, it took an inordinately long time (and much chasing) to open a trust account with the Mansfield. Reviewed on: 10th June 2026

Reply from Mansfield Building Society Thank you for your feedback. I’m sorry that opening the trust account took longer than expected and that you had to chase us for updates. Trust accounts do require more detailed due diligence checks, and recent high demand has added to processing times. Even so, the delay you experienced falls short of the standard of service we aim to provide. Thank you again for taking the time to share your experience, and please accept our apologies. Response date: 11th June 2026

Olivia Saved The Day

We have saved for many years, sometimes the rates are very good sometimes not so good. We do find it difficult to withdraw funds as I cannot understand why we have branch accounts that can only withdraw funds from when I don’t think I have ever visited a branch. However Olivia at head office saved the day she was excellent and has sorted everything out for us……Honestly if we had to visit a branch we would have closed our accounts with the Mansfield……Olivia is a credit to the company. Reviewed on: 10th June 2026

service with a capital S

like a breath of fresh air compared to the big banks Reviewed on: 10th June 2026

A good local people focused building society

Professional and helpful staff who are knowledgeable about a good range of savings products. Good service from a local building society. Nice to have face to face contact . Reviewed on: 9th June 2026

All very efficient.

All very efficient., on time and as described Reviewed on: 9th June 2026

Great service, helpful and friendly

Great service, helpful and friendly Reviewed on: 8th June 2026

Went in to change an expired ISA into a new one.

Went in to change an expired ISA into a new one. Staff very friendly. Took about 20minutes.. Reviewed on: 6th June 2026

Need to show why building societies are best for sav...

Need to show why building societies are best for saving better rates prizes, etc Reviewed on: 5th June 2026

One of the best Regular Saver accounts on the market

An excellent interest rate on a Regular Saver account with a whopping maximum monthly deposit of £500. Reviewed on: 5th June 2026

New Customer

Good Access for wheelchair users. Very quick and thorough when opening a new savings account and ISA Reviewed on: 5th June 2026

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