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Mansfield Building Society: Savings reviews

4.60
Based on 993 reviews, last reviewed 19th Jul 2025
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings Account Quick & easy to open a new savings account in branch. Advisors are always friendly & helpful in answering any queries. Reviewed on: 19th July 2025
Margaret C's avatar
Margaret C

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (993)

New Savings Account

5
Quick & easy to open a new savings account in branch. Advisors are always friendly & helpful in answering any queries. Reviewed on: 19th July 2025

OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD

5
OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD Reviewed on: 15th July 2025

Great service, but rates became less competitive.

5
Happy with the service, all interactions were professional and courteous. There was times where communications weren't clear but I would have stayed if interest rate was more competitive. Reviewed on: 15th July 2025

Came into branch and they gave me a form and a pre p...

5
Came into branch and they gave me a form and a pre paid envelope so I could apply for a new account. Reviewed on: 15th July 2025

Unfair charge for withdrawal.

3
I was given an option to close my account because of lowered interest rates. I opted to close it. Then found I had to pay £25 to have it transferred to my bank account, I thought this disgusting.I have to say Laura helped me to have my money by cheque very promptly. Lovely girl, a credit to Mansfield. Reviewed on: 15th July 2025

The account I opened was market-leading in 2023, but...

3
The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the absence of other Mansfield accounts that were interesting to me, I decided to close my account. Reviewed on: 9th July 2025

We didnt close our accounts.

5
We didnt close our accounts. All we did was transfer two accounts from Issue 1 to Issue 2. Reviewed on: 8th July 2025

We were greeted as soon as we arrived, which was ver...

5
We were greeted as soon as we arrived, which was very comforting. Reviewed on: 8th July 2025

Great customer focus

5
Visited the Branch and was given sound advice on opening new account prior to closing an older one. Leaflets also provided. Opened an account easily when I had done what I needed to do. Just friendly and helpful staff both in the Branch and when contacted by phone. Reviewed on: 4th July 2025

Closed savings account and transferred balance to IS...

5
Closed savings account and transferred balance to ISA account. Seamlessly done by counter clerk. Only done for improved interest rate. Reviewed on: 1st July 2025

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