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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1448 reviews)

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4.65

Based on 1,448 reviews, last reviewed 3rd Apr 2026

300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Good service.. The staff explain things clearly and applications usually arrive promptly Reviewed on: 3rd April 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1448)

Could be better

All was going well but when I went to collect the new passbook / certificate from the branch, I was informed that it had been posted to me. I had requested that it be held back and I understand from the person who served me at the counter, that she had indeed added a note to the application that it should not be posted. The issue is that the day after I went to the branch to collect the item, I was going away on holiday and I won't be back home for another two weeks or so. At home, I have an external postbox, which is not waterproof. If it rains a lot during the period I am away, whatever you send may well get very wet indeed. Reviewed on: 7th March 2026

The Mansfield Building Society

The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to get it done her customer service was exemplary Reviewed on: 6th March 2026

Good interest rates - competitive

Good interest rates - competitive Reviewed on: 5th March 2026

DEPOSITS BY BANK TRANSFER

Would prefer to make further deposits by bank transfer, the details of which are not clear. Reviewed on: 5th March 2026

The cashier was very helpful and explained the proce...

The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026

Easy Quick and efficient service

Easy Quick to replace matured ISA Reviewed on: 4th March 2026

Very quick turn around and a very good interest rate.

Very quick turn around and a very good interest rate. Reviewed on: 4th March 2026

No problems

No problems worked well would use again Reviewed on: 4th March 2026

Great customer service as always.

I went into the Sutton branch to transfer an existing account and this was dealt with professionally, swiftly and courteously by Hannah. I wanted to move money into an account that would provide greater returns and I was given choices to look at. Spot on, just what I required. Reviewed on: 4th March 2026

Opening of Will Trust account

The service provided by both Lucinda & Tony was excellent During my first contact with Lucinda she was very good in understanding the urgency I required in the opening of The Will Trust account, her efficiency ensured the account was ready to run in line with the house sale completion & receipt of the sale funds Much appreciated Reviewed on: 4th March 2026

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