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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1397)

My Milestone Saver

My Milestone Saver opened by post, would ideally prefer this to be available online. Reviewed on: 4th February 2026

An excellent building society

I have been a member for some years now and the customer has been excellent. Reviewed on: 4th February 2026

Sent application form and was opened within a few wo...

Sent application form and was opened within a few working days, was given an email to provide update on the application. Reviewed on: 3rd February 2026

Easy to deal with.

Easy to deal with. Gave reinvestment options, letter arrived in plenty of time. Was easy to understand options, very clear. Reviewed on: 3rd February 2026

Would definitely recommend the Sutton branch

Staff have always been lovely and really helpful, only closed my account because I wanted to put all my savings towards a new car. Would definitely use the Mansfield building society, Sutton-in-Ashfield branch. I set my little girl a lifetime ISA up there, so I'll continue to use this branch for her deposits. Reviewed on: 3rd February 2026

Thank you Mansfield Building Society

I live at the other end of Nottinghamshire, but was attracted by the Mansfield Building Society when, some years ago, it offered postal savings services. Since then it has fulfilled by hopes and aims with your support and assistance. I am an octogenarian with limited digital knowledge so a service where I can speak and discuss my savings is exactly what I was looking for, and you have never elt me down. Many thanks Reviewed on: 3rd February 2026

Unhappy that request to close account disappears and...

Unhappy that request to close account disappears and you don't know what's happening so have to call customer service Reviewed on: 3rd February 2026

Excellent professional service!

Excellent professional service! Great savings rate Reviewed on: 3rd February 2026

Thank you Matilda

I needed help to transfer money between accounts and close accounts that were no longer required - Matilda was a great help and gave first class customer service - and was a pleasure to speak to. Reviewed on: 3rd February 2026

Always had good and friendly service at Mansfield Bu...

Always had good and friendly service at Mansfield Building Society. Reviewed on: 3rd February 2026

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