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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1383 reviews)

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4.64

Based on 1,383 reviews, last reviewed 18th Feb 2026

337% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

4

Prompt responses, friendly staff Prompt responses, friendly staff Reviewed on: 16th February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1383)

Pointless poor communication

Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor communication and rates always falling Reviewed on: 18th February 2026

Reply from Mansfield Building Society Thanks for leaving your feedback. We're sorry to hear you've experienced some delays in getting through to us - we've taken this feedback onboard and are currently looking at ways to improve this. We do have an online offering where some of our accounts can be opened this way. However, if your account has a passbook it won't have been possible to open this account online. It sounds as though you have registered to 'view' the account online. You're very welcome to contact us directly again and we can make sure we've covered your queries. Response date: 19th February 2026

Prompt responses, friendly staff

Prompt responses, friendly staff Reviewed on: 16th February 2026

A great service

The help and advice was very helpful and the staff were friendly and polite. Reviewed on: 14th February 2026

Opened a Rgular saver account.

Opened a regular saver account. Unable to do it online, a presume the systems are not compatible. Other than that was reasonably good Reviewed on: 14th February 2026

Very professional and courteous service made me feel...

Very professional and courteous service made me feel at home and relaxed after all financial services can be daunting when you get older Reviewed on: 13th February 2026

Dealing with Mansfield BS either in branch or by pos...

Dealing with Mansfield BS either in branch or by post or phone was very straight forward. Reviewed on: 13th February 2026

Staff kind and helpful.

Staff kind and helpful. Not too long a wait in oral branch. Reviewed on: 13th February 2026

Best trust account option

I was looking for a Trust account and Mansfield was the best option. Staff were really helpful and everything went smoothly transferring funds over. Reviewed on: 13th February 2026

Opening a new savings account was straight forward

Opening a new savings account was straight forward Reviewed on: 13th February 2026

Excellent Society to deal with

Have found the Mansfield very responsive to queries and their staff to be helpful, friendly and knowledgeable. They offer a competitive range of products. Reviewed on: 13th February 2026

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