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Mansfield Building Society: Savings reviews

4.49
Based on 723 reviews, last reviewed 10th Sep 2024
285% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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18%
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2%
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Latest highest rating:

5

Online ISA holder Easy online application process. Some mild annoyance at having to send physical documents by mail for identification purposes, but at the same time it... Read more Reviewed on: 10th September 2024
Laurent 's avatar
Laurent

Latest lowest rating:

2

Mansfield could do better Mansfield tend to offer lower rates than on the market and have a habit of updating issues with better rates and leaving earlier issues behind.. Staff... Read more Reviewed on: 23rd February 2024
R. Ashgate 's avatar
R. Ashgate

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (723)

Contact, resolution and admin process very efficient.

4
Contacted The Mansfield 'Business Accounts Team' re- closing one account and transfering funds to another new account. Responsible Manager got back fairly quickly and was responsive / helpful to queries. Communication relating to necessary administration was forwarded to us and once submitted the setting up of the account was very efficient and timely. The only negative, and Mansfield is not the only provider not doing this, is that they had never let us know that there were better accounts available to us offering better rates of interest. Yes, it is our responsibility, but how about being an institution that is more proactive in this aspect. However, regarding our latest transaction - from initial contact to responsible Manager dealing and administrative processes - all were very efficient and helpful. Reviewed on: 23rd July 2024
Thinker's avatar
Thinker

I wanted to open a trust account but didn't know whe...

5
I wanted to open a trust account but didn't know where to start, the staff at Mansfield building society were great they explained everything about a trust account and even helped with the application and gave me a ring when the account was open. Reviewed on: 21st July 2024
Paula Y's avatar
Paula Y

The staff always greet you with a smile.

5
The staff always greet you with a smile. They give very good advice on various accounts and answer all questions asked. It is wonderful to enter a building society where you are treated as a valuable customer. Reviewed on: 19th July 2024
Mrs H's avatar
Mrs H

Arranged appointment

5
Staff were very good and welcoming and ensured I understood all the detail of the various savings accounts. I received genuine good customer care. Staff are a credit to the Society. Reviewed on: 19th July 2024
Ian B's avatar
Ian B

I closed my account.

5
I closed my account. The cashier wasn't sure if I would receive a penalty for closing my account, so she had to ask a colleague who wasn't sure either. I would think this is something that they should know. Reviewed on: 18th July 2024
Pamela B's avatar
Pamela B

Calls made, got clear answers. Second RSA opened

5
Calls made 1/ Explained my extant RSAhad 30 days notice. 2/ Confirmed I could have the newer RSA clarifying it had different ts&cs. Reviewed on: 18th July 2024
Mhanners's avatar
Mhanners

Contented pensioners

5
My wife and I have been members for many years and have always received excellent service. Reviewed on: 18th July 2024
David's avatar
David

Bridie O'Shea is a breath of fresh air.

5
Bridie O'Shea is a breath of fresh air. she is an asset to the company; extremely helpful and professional in her dealings. the only reason we are leaving is to attract a better interest rate and terms. it is a pity Mansfield could not offer a comparable product otherwise we would have stayed with Mansfield.if in the future Mansfield did, we would be back. Reviewed on: 21st June 2024
Roy B's avatar
Roy B

Beth was excellent and a credit to your business

5
Beth was excellent and a credit to your business Reviewed on: 18th June 2024
Jane G's avatar
Jane G

Service fine but rates now better elsewhere

4
Service fine but rates now better elsewhere Reviewed on: 8th June 2024
Susan B's avatar
Susan B

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