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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Overall pretty smooth and easy to sign up

Overall pretty smooth and easy to sign up for a building society. However it wasn't clear how to put money into the account. Eventually I found the details in one of the PDFs, though it wasn't as obvious as other banks/societies. Reviewed on: 23rd February 2024

Great service in branch and tips for online service

Great service in branch and on telephone with branch. HQ phone lines too slow and too busy. Online access is basic and hopefully being further developed…I would like to see my accounts automatically uploaded onto the website as soon as they’re opened and to open accounts online. Please allow several faster payments into a bond, a small test £10 and further £ over a few days as banks restrict our payments to £20,000 or less. Paying by debit card online is useful. Bear in mind that although I have internet, I don’t have any mobile phone signal at home to use for logging in. Keep the branches open, online is never 100% effective! Thank you Reviewed on: 23rd February 2024

Excellent experience

My wife and I set up separate Regular Savings Accounts. It was all done online with no fuss, no hassle and minimal paperwork. Reviewed on: 23rd February 2024

Full marks to the Chesterfield Branch

Took up Mark Higginbottom's advice to open up a high-interest savings account and it was good to deal with someone who is reliably friendly and knowledgeable. It's always reassuring to know that the Chesterfield branch has sensible opening hours and is well situated. Reviewed on: 23rd February 2024

Mansfield could do better

Mansfield tend to offer lower rates than on the market and have a habit of updating issues with better rates and leaving earlier issues behind.. Staff are ok but getting through by phone in chesterfield can be an annoying problem. Reviewed on: 23rd February 2024

Reply from Mansfield Building Society Thank you for your feedback. We do regularly review our rates to ensure we offer fair value and react to market conditions, however we’re sorry to hear that on this occasion we didn’t meet your rate expectations. Our Chesterfield branch telephone number can be answered by all branch colleagues to process customer calls as quickly and as effectively as possible. However, colleagues may sometimes be busy serving customers within the branch and/or dealing with high volumes of other enquiries. If you’re having difficulty getting through, you can either leave us a voicemail or enquire online through our website and ask for a call back at a specific time. Response date: 14th March 2024

Great savings plans, fantastic service, girls fantas...

Great savings plans, fantastic service, girls fantastic and thanks to Emma. Reviewed on: 23rd February 2024

Great service..

Excellent service notified in plenty of time when my old account was due to close giving me time to choose a new one which was opened no problems at all Reviewed on: 18th February 2024

Great service

Excellent customer service the phone staff help and were very knowledgeble Reviewed on: 13th February 2024

Fantastic Customer Service, easy to deal with

Easy to contact staff. Staff are knowledgeable, quick to respond and always call me back as promised. They seem prepared to “go the extra mile” to help. Processes appear somewhat laborious and manual based. Reviewed on: 10th February 2024

Friendly staff and competing rates

The staff are lovely and friendly, nothing is too much trouble for them. Its much better doing bsnking face to face thean by the internet. The interest rates at Mansfield Building Society are competitive and I hope to keep on saving with them for years to come. Reviewed on: 9th February 2024

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