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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Ready to listen and help.

Approachable people who listen in friendly yet professional manner. Reviewed on: 31st March 2024

man240326BS

I requested a trustee a/c when I opened my savings a/c but was told that option wasn't available. That is not s good policy IMHO as: 1) when I die (and I AM old) then my executor, my son, wouldn't know the purpose of the account which is as trustee for my dead partners wife (I'm the executor of his estate & 2) HMRC might hold an enquiry and then the above would also apply. I do understand that the interest rate is often reduced when this facility is offered, but I do feel nonetheless that the option should have been made available Reviewed on: 26th March 2024

Reply from Mansfield Building Society Thank you for taking the time to share your feedback with us. Trustee Accounts are an important option for certain customer circumstances and we can offer them. We’re sorry for the misunderstanding about the availability of this account type during your enquiry with us. Please can you contact us on 01623 676 350 so we can assist you further. Response date: 28th March 2024

Staff are always courteous and helpful.

Staff are always courteous and helpful. Reviewed on: 25th March 2024

Straight to the point

Instructions were very straight forward Reviewed on: 25th March 2024

Tom and Helen were really helpful.

Tom and Helen were really helpful. Reviewed on: 10th March 2024

Hayley gave excellent customer care had empathy show...

Hayley gave excellent customer care had empathy showed great understanding of the problem I had moving from Barclays Reviewed on: 9th March 2024

Great customer service with phone calls with details...

Great customer service with phone calls with details of new product. Friendly team in branch. Good rates of interest offered for a local building society. BIG drawback - I can't use an online facility for ease. Reviewed on: 7th March 2024

I was pleased with everything about the Mansfield bu...

I was pleased with everything about the Mansfield building society they were always helpful nothing to much trouble Reviewed on: 6th March 2024

Sutton Staff...

The staff at the Sutton branch are extremely friendly and very helpful Reviewed on: 25th February 2024

The staff at Sutton In Ashfield were extremely helpf...

The staff at Sutton In Ashfield were extremely helpful, polite and friendly Reviewed on: 23rd February 2024

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