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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.58 (1022 reviews)

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4.61

Based on 1,022 reviews, last reviewed 9th Aug 2025

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

15%

Latest highest rating:

5

Good service Interest rate competitive. I received a call from a member of staff because I had completed an account application form. Very professional and friend... Read more Reviewed on: 9th August 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1022)

Local branch with face to face service

A happy smiling face greeted me in the Sutton branch. I was able to bring home a form & return it within hours. This was followed by a phone call to open the account and a passbook in the post. Good to be local in these troubled times! Reviewed on: 29th January 2021

Good, efficient response to ISA applications

Staff at Mansfield branch very helpful in clarifying application requirements and handling the returned forms so promptly. I liked the 'phone process of relaying calls to neighbouring branches at busy times so customers are left waiting or leaving messages. Reviewed on: 27th January 2021

easy and helpful

The process of moving my ISA as very simple, clearly explained in my initial phone call to branch and followed exactly by the paperwork, which again was easy to complete and promptly actioned, thank you. Reviewed on: 26th January 2021

Opening a saving account

Excellent response. Pleasant staff. Lovely lady on the phone. My account was up and running very quickly. Well done. My grateful thanks. Kind regards. Reviewed on: 25th January 2021

Account opening.

Rapid response to my enquirery. So Very pleasant and helpful staff. My account was opened and my business was dealt with efficiently and quickly. The lady I spoke to on the phone was lovely. Thank you for your excellent service.. my kind regards to everyone.. Reviewed on: 25th January 2021

Good service over many years from helpful, friendly staff.

Tidying up our invested cash in our old age is the reason for closure rather than any dissatisfaction. The one little niggle I have was the prospect of having to pay £50 for the closure of 2 accounts by bank transfer, especially in current lockdown circumstances. Reviewed on: 18th January 2021

Professional with excellent values

The whole investing and opening account procedures were carried out professionally and with no unnecessary issues. A Building Society with old fashioned values in a modern diverse world Reviewed on: 11th January 2021

Excellent service

Opened a fixed term bond. Everyone helpful and very friendly. Reviewed on: 11th January 2021

Local branches

Easy to access the local branches which are pleasant and modern. Staff very helpful. Reviewed on: 11th January 2021

Opening fixed rate bond

Opening a fixed rate bond was effortless and very quick. Reviewed on: 7th January 2021

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