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Mansfield Building Society: Savings reviews

4.60
Based on 985 reviews, last reviewed 4th Jul 2025
127% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer focus Visited the Branch and was given sound advice on opening new account prior to closing an older one. Leaflets also provided. Opened an account easily w... Read more Reviewed on: 4th July 2025
Pete D's avatar
Pete D

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (985)

pleased

5
perfect service unlike some other banks and building societies I have used Reviewed on: 14th July 2020

excellent service

5
Application made by mail. Account was opened and my passbook was with me by return of post. A lovely lady called Claire rang me about terms and conditions. Reviewed on: 14th July 2020

Excellent service

5
Visited the Sutton branch to open a new bond which I expected would have to be passed to the head office but no, I had already filled in the forms having downloaded them, the cashier copied my ID and verified it, checked the forms and too the cheque and said the book would be posted to me either that day or the next. I received the book the following day - you cannot better that! Reviewed on: 14th July 2020

Good counter service.

4
The lady in the Kirkby-in-Ashfield office (Diane) was very courteous and efficient. She made me feel like a valued customer. Reviewed on: 9th July 2020

Good service

5
A fast, efficient and quality service. Details were all spelled out on the website Reviewed on: 6th July 2020

Fast efficient service

5
Paperwork was simple and process straightforward. Not experienced such professionalism in a long time Reviewed on: 6th July 2020

Happy

5
I was very happy with the service I got Reviewed on: 2nd July 2020

Good products, but not class-leading

4
After a period of non-availability, a Regular Saver Account has re-introduced, but the Interest Rate is only 1.20%. On the same day, I opened a Regular Saver Account with the Coventry Building Society, who are paying 1.85% Reviewed on: 1st July 2020

Good Personal Service

5
I have found the service from the savings team at Mansfield Building Society to be good. They treat you as an individual and it is s if they know you, rather than the corporate experience you get with a large bank. Reviewed on: 1st July 2020

Friendly and quick helpful service

5
Because of the virus I contacted the Society by phone and was answered quite quickly. The Advisor was very helpful. Reviewed on: 18th June 2020

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