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Review of the Saffron Building Society, Savings:

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Options on Account Maturity

Zoe of Saffron BS Customer Service advised me of all the available options open to me on the maturity of my savings account.. Zoe helped me execute my instructions. Zoe was very customer focussed and helpful. Thank you Zoe. Reviewed on: 17th August 2025

Review of the Mansfield Building Society, Savings:

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ISA transfer form 13 day delay.

I ask for an ISA transfer form in good time to arrange transfer of maturing ISA without lost of interest. Incorrect form sent. Able to open an ISA account but not fund it. No confirmation after 13 calendar days that MBS has received correct form to request transfer, due to mistake and postal delays. Feeling anxious and stressed. May have to go to another provider to get ISA transferred without loss of interest. Delay is down to post, wrong form sent, and Red Tape of ISA's. Reviewed on: 17th November 2024

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t met your expectations on this occasion. We are experiencing high demand at the moment and this is leading to our customer service levels not being at the standards that customers should expect. We are following up on all applications and requests, so please bear with us and thank you for your patience. In the meantime if you would like us to look into this further, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this for you. Response date: 27th November 2024

Review of the Mansfield Building Society, Savings:

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Opening a savings Account was very easy by post, who...

Opening a savings Account was very easy by post, whole process completed and account opened and funded within 5 working days. Reviewed on: 28th August 2024

Review of the Leek Building Society, Savings:

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Regular Savings Account - Variable rate

Good regular savings product variable rate at outset, held account for 8 years. Reviewed on: 22nd February 2024

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