Mansfield Building Society Mortgages Reviews

  Ratings based on 13 reviews       Last review 6 months ago    
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The Mansfield Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent...

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The Mansfield Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of The Mansfield Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Overall Rating

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Mansfield Building Society Review Insight

What are people saying in their reviews?

Customer Service

42% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

Your Mortgages Reviews

13 reviews

Review Mansfield Building Society's Mortgages now

Ok

Already rang them to discuss but took over 10 weeks to advise of decision. Building Societies have to reveiew their lending criteria......

Reviewed on 20th May 2021
Martyn Still's avatar
Martyn Still
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Reply from Mansfield Building Society

Hi Martyn, Thank you for giving us the opportunity to talk to you directly about the experience that you have had with us. Whilst we appreciate that it is now too late to put this right, we believe it’s important to learn from this experience, particularly when dealing with third parties, and we will aim to ensure that we communicate directly with applicants should these circumstances ever happen again.

First Time Buyers

We were a slightly trickier case but Mansfield handled our case with a human approach and were able to offer us a mortgage. Thanks to Mansfield we have just exchanged contracts on our first home and we are beyond grateful and excited! I also follow... Read more

We were a slightly trickier case but Mansfield handled our case with a human approach and were able to offer us a mortgage. Thanks to Mansfield we have just exchanged contracts on our first home and we are beyond grateful and excited! I also follow Mansfield on Facebook and I love what they do for their community and customers. I just love everything that they stand for!

Thank you Mansfield for making our dreams come true. Now the impatient part waiting for the house to be built!

Reviewed on 9th May 2021
Daniella Ann's avatar
Daniella Ann
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Devastated

Katie Scrase very helpful but we are only ever informed of anything after multiple... Read more

Katie Scrase very helpful but we are only ever informed of anything after multiple chases.

To be informed completion was being worked to for the 3rd, to then only find out they may not even lend to us due to Japanese Knotweed. Even though a mortgage offer was submitted to us 1 month prior to this and no mention at all of that. Also the management treatment plan for the knotweed shows no areas of concern and is fully comprehensive. Also all other houses on the development have sold.
To have this dropped on us on the 11th hour has caused considerable confusion and stress .

Reviewed on 1st December 2020
Lewis Mansfield-King's avatar
Lewis Mansfield-King
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Friendliest Building Society I have ever experienced

Every time you enter the building you are made to feel welcome. Not only is it a place to deposit money or discuss investments it is a social hub. Many elderly people don’t have anyone to talk to but when they come into the society they feel part of ... Read more

Every time you enter the building you are made to feel welcome. Not only is it a place to deposit money or discuss investments it is a social hub. Many elderly people don’t have anyone to talk to but when they come into the society they feel part of a wider family.

Reviewed on 8th February 2020
Sandra Ryl's avatar
Sandra Ryl
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Top administration

Everything from asking for a quote to completing the mortgage advance was done efficiently and professionally

Reviewed on 7th February 2020
Tim's avatar
Tim
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Best Building Society to get mortage from

Easy access to talk to someone to discuss mortgage options and also savings

Reviewed on 6th February 2020
Lorna Stoddart's avatar
Lorna Stoddart
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Great, friendly service

When applying for our mortgage we received great advice and options. Everyone we dealt with was professional and friendly.

Reviewed on 12th November 2019
Theresa Calvert's avatar
Theresa Calvert
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Great service for the older borrower

At 71 years old , I thought that I may not be able to take out a new mortgage! However a Broker in Cheltenham came up with a great offer from the Mansfield and I have never looked back. Would certainly recommend the Mansfield to any age group.

Reviewed on 12th November 2019
Dave A's avatar
Dave A
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Always found service prompt and helpful

I have a buy to let mortgage. I found renewing for another term easy and the service is personal not faceless. I am very happy with the product.

Reviewed on 12th November 2019
Ann Bennett's avatar
Ann Bennett
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Hope when all others failed..

Am pensioner and only Mansfield saved me from the horrors of equitable release and/or moving away from the area I have lived in for 30plus years...the best imho

Reviewed on 12th November 2019
Helena's avatar
Helena
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Friendly helpful company

Always a pleasure to deal with, very friendly and helpful during and after mortgage setup. Highly recommend.

Reviewed on 12th November 2019
PaulC's avatar
PaulC
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A great Mortgage lender

Friendly service Great products

Reviewed on 4th November 2019
Vickie Preston's avatar
Vickie Preston
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Mansfield behaviour amounts to theft.

Do not touch Mansfield Building Society unless you want to lose money. They charged £200 for a decision to be made on if they would lend. They called on the Wednesday afternoon stating they were taking the £200 and on the Thursday we received a r... Read more

Do not touch Mansfield Building Society unless you want to lose money. They charged £200 for a decision to be made on if they would lend. They called on the Wednesday afternoon stating they were taking the £200 and on the Thursday we received a refusal letter therefore they knew the outcome before taking the money and now will not pay it back.

Reviewed on 12th May 2017
Hannah Richardson's avatar
Hannah Richardson
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