Write a review

Go to business site

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (389 reviews)

View other Mansfield Building Society products

4.60

Based on 389 reviews, last reviewed 13th Dec 2025

18% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Excellent customer service Whilst it took a few weeks for our application to be approved - mainly because of multiple separate requests for specific paperwork - communication ha... Read more Reviewed on: 13th December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Mortgages reviews (389)

Excellent customer service

Whilst it took a few weeks for our application to be approved - mainly because of multiple separate requests for specific paperwork - communication has been excellent: professional but personal, clear and timely. Reviewed on: 13th December 2025

Helpful advisor

Easy to complete the task I needed to over the phone Reviewed on: 11th December 2025

When doing the debt consolidation within the mortgag...

When doing the debt consolidation within the mortgage it is a real pain having to provide updated statements on a regular basis until completion. There is clearly a trust issue with the society and its customers. I just cannot understand the necessary requirements for the society to settle these directly? Probably a minority of customers not doing the right thing and the majority of customers being affected by it. The society really needs to review this policy. Reviewed on: 4th December 2025

Being retired is nice to know that Mansfield Buildin...

Being retired is nice to know that Mansfield Building Society do not rule us oldies out when seeking a mortgage. Reviewed on: 4th December 2025

Just renewed for the 2nd time.

Just renewed for the 2nd time. Terms agreeable so did not feel the need to look elsewhere. The admin was very slick and efficient. Reviewed on: 28th November 2025

Haven’t had any issues with Mansfield.

Haven’t had any issues with Mansfield. The one thing I really like about them is they answer the phone pretty quickly and it’s always someone who can speak good English and understand good Scottish. Ideally I’d like to be paying a bit less every month but who wouldn’t? Reviewed on: 28th November 2025

Friendly helpful approachable team.

Friendly helpful approachable team. Kept us well informed. We are only redeeming as we have sold the property. Reviewed on: 25th November 2025

High rate so decided to move.

High rate so decided to move. No issues with the experience itself. Reviewed on: 24th November 2025

The documents I received made things very clear, and...

The documents I received made things very clear, and I was able to use the website easily to renew my mortgage. Reviewed on: 24th November 2025

I haven’t really had any experience yet with Mansfie...

I haven’t really had any experience yet with Mansfield BS other than the mortgage offer. Reviewed on: 21st November 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Virgin Money 3.22 from 91 reviews
Mortgages
from Multi Broker 0.00 from 0 reviews
Mortgage
from Santander 2.51 from 178 reviews

Want to see more from Mansfield Building Society?

Savings
from Mansfield Building Society 4.61 from 1129 reviews
Insurance
from Mansfield Building Society 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub