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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (466 reviews)

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4.54

Based on 466 reviews, last reviewed 30th Aug 2026

7% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Always been very happy - staff lovely Always been very happy - staff lovely Reviewed on: 30th August 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (466)

Always been very happy - staff lovely

Always been very happy - staff lovely Reviewed on: 30th August 2026

I have had a mortgage now for 5 years and have been...

I have had a mortgage now for 5 years and have been happy with the product I am using Reviewed on: 25th August 2026

Always kind, helpful and understanding, they see me...

Always kind, helpful and understanding, they see me as a person not just a number. Reviewed on: 24th August 2026

All formalities completed in time

All formalities completed in time Reviewed on: 17th August 2026

Simplify process and overburden fees needed.

its good option to do extension hower many things are many thing was not fit for purpose. process shoudl be tweak tune for purpose. many level costing is actually going overboard for simple and stright scenario. security fee, then warrenty then on top lot of other over engineering over secured fees burden to customer. waste time and money. small extenstion project dont need so much. customer is leaving in this house so extension which may cost 150k is less than what the house he stays which is more than 500k. so need to improve calrity , process overburden and practicality also need to see. we dont need over educated structure engineer for such small work. Reviewed on: 5th August 2026

Excellent service and a great product, we just found...

Excellent service and a great product, we just found much better rates elsewhere. Reviewed on: 4th August 2026

It was good

It was a good experience easy to sort with our mortage advisore Reviewed on: 4th August 2026

I’ve had no issues with my mortgage any questions I...

I’ve had no issues with my mortgage any questions I may have had were answered well so I could understand fully. Reviewed on: 31st July 2026

10/10 EVERY TIME

I've been with the Mansfield for around 15 years and I'd go nowhere else! I cannot fault them Reviewed on: 22nd July 2026

Why not offer a competitive rate

Why not offer a competitive rate Reviewed on: 14th July 2026

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