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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (444 reviews)

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4.58

Based on 444 reviews, last reviewed 29th Apr 2026

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (444)

Good company if you have poor credit history

Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have a house if wasn’t for them Reviewed on: 29th April 2026

Good, helped my mum get out of tricky interest only...

Good, helped my mum get out of tricky interest only mortgage and able to give all important home improvements Reviewed on: 28th April 2026

Lots of fees that seemed to be for the same thing bu...

Lots of fees that seemed to be for the same thing but were called something different, valuation fee, security fee, arrangement fee. Reviewed on: 17th April 2026

Good comunication and solved a problem with a delay...

Good comunication and solved a problem with a delay on my planning permission and the deadline was extended. Reviewed on: 16th April 2026

Definitely Recommend

professional, flexible, and great customer service. Very attentive and very helpful. Reviewed on: 13th April 2026

Excellent customer service and easy to work with.

We’ve been with Mansfield BS for 6 years now, we’ve fixed our mortgage twice since we first took the mortgage (Shared Ownership product via a mortgage broker). The service each time has been excellent, the process was simple and we were given the info we needed. I’ve only needed to speak with them twice but both times the enquiry was dealt with quickly and by a real person. We’ve only changed as we’ve moved away from Shared Ownership and going through a mortgage broker they arranged a mortgage with someone else. No fault of Mansfield at all, only our needs changed. Reviewed on: 1st April 2026

Thankful to Mansfield as a first time buyer.

Thankful to Mansfield as a first time buyer. Things went through smoothly and communication was great. No complaints in regard to the service provided. Reviewed on: 1st April 2026

Expat living in Germany.

In my situation as an expat living in Germany and renting out a house in the UK, Mansfield is one of only a few providers of a buy-to-let mortgage available to me and so I'm thankful for their great support and pro-activeness. Reviewed on: 30th March 2026

The experience was smooth and easy to go through the...

The experience was smooth and easy to go through the process.Only disappointing is that direct debit date can't be chosen. Reviewed on: 27th March 2026

Great customer service and advise

Great customer service. Really helpful and that goes to everyone I spoke with during my product transfer Reviewed on: 24th March 2026

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