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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (360 reviews)

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4.64

Based on 360 reviews, last reviewed 11th Sep 2025

4% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

My experience with Mansfield Building Society during... My experience with Mansfield Building Society during my mortgage process was straightforward and professional. The staff were friendly and helpful, an... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (360)

My experience with Mansfield Building Society during...

My experience with Mansfield Building Society during my mortgage process was straightforward and professional. The staff were friendly and helpful, answering my questions clearly and guiding me through the steps efficiently. While the process had some complex paperwork, I felt supported throughout and appreciated the clear communication. Overall, I’m satisfied with the service I received. Reviewed on: 11th September 2025

I have been with the Mansfield BS for 4 years.

I have been with the Mansfield BS for 4 years. My fixed term was coming to an end and I wanted to be able to take a 5 years fixed term moving forward. I have had the most wonderful experience with Mansfield and would highly recommend them to anyone. I am passionate about customer service, and Mansfield have never ever disappointed on that front. They are professional, polite, welcoming and responsive. a good old fashioned way of working with their customers. I am extremely sad to be leaving Mansfield, but unfortunately, on this occasion it was the rate being offered that I had to consider. Please consider you rates Mansfield so that more of your customers remain with you. Than you for everything - one day I might be back!!!! Reviewed on: 9th September 2025

Best rates in the market and very sleek process.

Best rates in the market and very sleek process. Reviewed on: 8th September 2025

Very high interest rates and no choice but to stay w...

Very high interest rates and no choice but to stay with them, we remortgaged with them in December 2024 then sold our property, if we didn’t stay with them then we would’ve had a large early repayment fee. Reviewed on: 3rd September 2025

Very efficient and friendly service

Very efficient and friendly service Reviewed on: 1st September 2025

Mansfield have provided an excellent service

Mansfield have provided an excellent service at all times Reviewed on: 30th August 2025

Issue free, effective service.

There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025

Responsive and friendly customer services

Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

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