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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.52 (450 reviews)

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4.52

Based on 450 reviews, last reviewed 5th Jun 2026

45% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Self-build mortgage - excellent customer service We took out a self-build mortgage with Mansfield Building Society. Their customer service prioritised our case as it had become urgent and everyone we... Read more Reviewed on: 5th June 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (450)

Self-build mortgage - excellent customer service

We took out a self-build mortgage with Mansfield Building Society. Their customer service prioritised our case as it had become urgent and everyone we spoke to was incredibly helpful and did everything they could to assist at every step. Reviewed on: 5th June 2026

Smooth sailing

My experience with a remortgage from the Mansfield went really smooth any questions I needed to be answered was really swift anything I wasn’t sure about was easily remedied with a phone call call couldn’t have gone any easier changing my mortgage from start to finish thank you very much Mansfield building society Reviewed on: 1st June 2026

Met our requirements 100%

The arranging of the mortgage was quick and straightforward with excellent communication from Mansfield. Reviewed on: 23rd May 2026

Excellent service and value

I have been with Mansfield Building Society since I purchased my house 16 years ago! They have always been very good value for money and provide excellent customer service. I would recommend. Reviewed on: 18th May 2026

You sent me details of the offer you were giving, th...

You sent me details of the offer you were giving, then a month later you phoned me up and said you've stopped those and offered me a more expensive deal, thank you. Reviewed on: 13th May 2026

First Time Buyers with Mansfield

Mansfield have given us an opportunity to own our own home! Due to previous financial setbacks we initially found it difficult to get a DIP, however we are so grateful that Mansfield have given us that chance to now own our first home and get on to the property ladder. Mansfield has a longer process, which means the waiting periods are longer, however this is expected as we understand that there are formalities to follow. Reviewed on: 6th May 2026

Good company if you have poor credit history

Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have a house if wasn’t for them Reviewed on: 29th April 2026

Good, helped my mum get out of tricky interest only...

Good, helped my mum get out of tricky interest only mortgage and able to give all important home improvements Reviewed on: 28th April 2026

Lots of fees that seemed to be for the same thing bu...

Lots of fees that seemed to be for the same thing but were called something different, valuation fee, security fee, arrangement fee. Reviewed on: 17th April 2026

Good comunication and solved a problem with a delay...

Good comunication and solved a problem with a delay on my planning permission and the deadline was extended. Reviewed on: 16th April 2026

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