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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (350 reviews)

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4.63

Based on 350 reviews, last reviewed 12th Aug 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

4

Customer Ser Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (350)

Quick response, Quick process, kind and profession...

Quick response, Quick process, kind and professional staff Reviewed on: 17th July 2025

Super / Efficient

Very flexible approach at all times and takes each case on its own merit. Reviewed on: 14th July 2025

The mortgage met my needs but high interest rate

The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early termination were also very high. Customer service was wonderful, however I had to call every month to pay my mortgage as they were unable to update the DD date. Overall experience was ok, has I not required a very specific product I would have gone with another company with better interest rates. Reviewed on: 11th July 2025

I couldn’t recommend Mansfield unfortunately due to...

I couldn’t recommend Mansfield unfortunately due to them not reporting to credit agencies. 2 years of paying my mortgage and none of my credit reports reflect this as no reporting by Mansfield. Reviewed on: 10th July 2025

Everything went smoothly , and customer service was...

Everything went smoothly , and customer service was good Reviewed on: 9th July 2025

It was quick and easy, which is how we wanted...

It was quick and easy, which is how we wanted it to be Reviewed on: 4th July 2025

Very easy to work with, listened to the reasons rath...

Very easy to work with, listened to the reasons rather than just making decisions based on scores Reviewed on: 27th June 2025

Mansfield Review

Excellent packages for our particular circumstances. Not the best rates, however for us , being retired and funds invested in stocks and shares, good packages offered. Reviewed on: 23rd June 2025

Well done Mansfield BS

thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025

Been a customer since 2018 and have never had an issue.

Been a customer since 2018 and have never had an issue. Very straightforward service with friendly, insightful staff. Reviewed on: 11th June 2025

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