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Mansfield Building Society: Mortgages reviews

4.64
Based on 363 reviews, last reviewed 3rd Oct 2025
5% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
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4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

help and advice. I have always received help and advice when I had reason to call about something I did not understand. Reviewed on: 3rd October 2025
kn's avatar
kn

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (363)

Responsive and friendly customer services

5
Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

5
Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

5
Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

Customer Ser

4
Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

5
Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

5
The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

Mr and Mrs B Hargreaves

5
I found it was easy to work with the team. Reviewed on: 31st July 2025

Mansfield are extremely professional and helpful

5
Mansfield are extremely professional and helpful Reviewed on: 30th July 2025

Excellent service, poor value for money

3
Customer service was excellent however the renewal deal was an insult and would have cost us approx £200 a month more than the provider we moved to. Reviewed on: 29th July 2025

Been looking for a good mortgage provider

5
Been looking for a good mortgage provider and our broker recommended Mansfield and we never looked back Reviewed on: 28th July 2025

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