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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (470 reviews)

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4.53

Based on 470 reviews, last reviewed 14th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Quick and efficient service. Quick and efficient service. Clear and easy instructions Reviewed on: 8th September 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

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Mansfield Building Society Mortgages reviews (470)

It was good

It was a good experience easy to sort with our mortage advisore Reviewed on: 4th August 2026

I’ve had no issues with my mortgage any questions I...

I’ve had no issues with my mortgage any questions I may have had were answered well so I could understand fully. Reviewed on: 31st July 2026

10/10 EVERY TIME

I've been with the Mansfield for around 15 years and I'd go nowhere else! I cannot fault them Reviewed on: 22nd July 2026

Why not offer a competitive rate

Why not offer a competitive rate Reviewed on: 14th July 2026

Excellent service

The service provided was excellent and quick. The mortgage adviser was friendly and helpful. Reviewed on: 10th July 2026

It's has been very easy to ask questions and get cle...

It's has been very easy to ask questions and get clear answers, everyone is very polite Reviewed on: 1st July 2026

Easy to understand info & straight forward with sett...

Easy to understand info & straight forward with setting up of new mortgage Reviewed on: 1st July 2026

Couldn't help you anymore if they tried!

Couldn't help you anymore if they tried! Reviewed on: 29th June 2026

Complex situation managed with ease

From 1st contact we have been guided through a complex situation. The service we have received was exceptional. We like the online easy to access portal. It was so easy to choose a new product when our first product ended. A really efficient service. Reviewed on: 25th June 2026

ISA customer review

I have held an ISA for several years. I have always found the staff welcoming and helpful, even during the limited hours of the lockdown. The rates are reasonable and the terms mean that the account is likely to meet my needs. I gave a rating of less than 10 because the opening hours are short for people who prefer in-person banking, and because I was never offered a consultation to maximise the value of my money. Reviewed on: 15th June 2026

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