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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (389 reviews)

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4.60

Based on 389 reviews, last reviewed 13th Dec 2025

18% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Excellent customer service Whilst it took a few weeks for our application to be approved - mainly because of multiple separate requests for specific paperwork - communication ha... Read more Reviewed on: 13th December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (389)

Mansfield Mortgage Experience

The experience of having a mortgage with the Mansfield has been good on the whole. Reviewed on: 19th November 2025

Staff very friendly and always helpful.

Staff very friendly and always helpful. We paid for a valuation through yourselves and we were not happy with the valuation given it was £40k less then we have been told from our own evaluation and was considerably less in comparison to recent house sales on our street. Obviously the more equity in your house the better the internet rate so we feel a little cheated. We have renewed with you for a fixed 2 yrs as time was ticking and we just wanted an easy renewal this time round. Reviewed on: 17th November 2025

Friendly and Helpful

We have found them friendly among many things as well as helpful Reviewed on: 13th November 2025

Middle of the road

Not the cheapest mortgage provider, but they did give me one in unusual circumstances so can't complain about that. Majority of correspondence is done by post which can be a little inconvenient sometimes. Easy to contact by phone and typically friendly telephone operators. Reviewed on: 10th November 2025

I would have lived to stay with Mansfield for anothe...

I would have lived to stay with Mansfield for another two years at the least but I wasn't offered anything close to what we got from leeds building society. It was enough savings that it was worth the headache of remortgaging with them Reviewed on: 4th November 2025

Grateful thanks

You gave us a mortgage even though we are at retirement age to buy a house for our son who has and is very ill. This meant that he did not have to move and kept his consultants and hospital care. Thank you Mansfield, we are indebted to you. Reviewed on: 3rd November 2025

EXCELLENT CUSTOMER SERVICE

When contacting Mansfield we found the staff dealing with our request very courteous and helpful, guiding us through the process quickly and with ease. Ensuring we understood everything that was going on Reviewed on: 31st October 2025

Amazing service,smooth process & glad we chose Mansf...

Amazing service,smooth process & glad we chose Mansfield Reviewed on: 24th October 2025

remortgage quick and easy!!

easy,quick good commuction. The remortgage was smooth. Reviewed on: 23rd October 2025

Really happy with the rate received.

Really happy with the rate received. Reviewed on: 23rd October 2025

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