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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (439 reviews)

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4.58

Based on 439 reviews, last reviewed 1st Apr 2026

43% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent customer service and easy to work with. We’ve been with Mansfield BS for 6 years now, we’ve fixed our mortgage twice since we first took the mortgage (Shared Ownership product via a mortgage... Read more Reviewed on: 1st April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (439)

more tailored options can look at cases that dont fi...

more tailored options can look at cases that dont fit 100% criteria and looked at case by case. Clients and brokers can then have a more adapted service Reviewed on: 27th January 2026

the alternative choice

not one of the big name high street lenders that usually consume the majority of application, mansfield stands waiting in the wings for the niche stuff that doesnt quite fit. Reviewed on: 27th January 2026

Good service and response times.

Good service and response times. Competitive mortgage products, and flexible criteria. Staff and BDM's I have spoken to, have been helpful. Overall, a good lender to use. Reviewed on: 26th January 2026

Mansfield experience

I have experience working with Mansfield Building Society mortgage cases, supporting advisers and clients through the full mortgage process. This includes managing residential and remortgage applications in line with Mansfield's lending criteria, liaising directly with the Society, solicitors, and clients to resolve queries efficiently, and ensuring cases progress smoothly to completion. I am confident in working with Mansfield's specific requirements, and they prioritise clear communication and compliance throughout. They focus on delivering accurate, timely updates while maintaining excellent customer service and attention to detail in every case. Reviewed on: 26th January 2026

Excellent as always.

Excellent as always. The Mansfield is a lovely Building Society Reviewed on: 26th January 2026

Great staff who are friendly and communicate well.

Great staff who are friendly and communicate well. straight forward application process. Reviewed on: 26th January 2026

always happy to help

Always happy to help and very knowledgeable when call, don't usually have to wait too long to speak with helpline or bdm, and always helpful Reviewed on: 26th January 2026

You have been sourcing very well, particularly for R...

You have been sourcing very well, particularly for RIO products single applications. Can't fault communications at all. Downside if i had to find anything - it's the reliance of paper based wet signature on DD and Dec that then has to be posted to you Reviewed on: 26th January 2026

Nice BS to deal with.

Nice BS to deal with. Good for bespoke solutions Reviewed on: 26th January 2026

Very good criteria, however DIP system can be slow

Very good criteria, however DIP system can be slow Reviewed on: 26th January 2026

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