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Mansfield Building Society: Mortgages reviews

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4.60
Based on 390 reviews, last reviewed 15th Dec 2025
18% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
4%
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2%
See only 1 star reviews
3%

Latest highest rating:

4

Our rates for remortgaging were okay, not as competi... Our rates for remortgaging were okay, not as competitive as other organisations. Difficult to move mortgage provider due to conveyancing costs. Feel s... Read more Reviewed on: 15th December 2025
Helen Y's avatar
Helen Y

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025
Jacopo Gerini's avatar
Jacopo Gerini
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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (390)

Quick response, Quick process, kind and profession...

5
Quick response, Quick process, kind and professional staff Reviewed on: 17th July 2025
Aleksandra B's avatar
Aleksandra B

Super / Efficient

5
Very flexible approach at all times and takes each case on its own merit. Reviewed on: 14th July 2025
Paul M's avatar
Paul M

The mortgage met my needs but high interest rate

4
The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early termination were also very high. Customer service was wonderful, however I had to call every month to pay my mortgage as they were unable to update the DD date. Overall experience was ok, has I not required a very specific product I would have gone with another company with better interest rates. Reviewed on: 11th July 2025
Charlotte's avatar
Charlotte

I couldn’t recommend Mansfield unfortunately due to...

4
I couldn’t recommend Mansfield unfortunately due to them not reporting to credit agencies. 2 years of paying my mortgage and none of my credit reports reflect this as no reporting by Mansfield. Reviewed on: 10th July 2025
Kieran A's avatar
Kieran A

Everything went smoothly , and customer service was...

5
Everything went smoothly , and customer service was good Reviewed on: 9th July 2025
Kenny 's avatar
Kenny

It was quick and easy, which is how we wanted...

5
It was quick and easy, which is how we wanted it to be Reviewed on: 4th July 2025
Amy 's avatar
Amy

Very easy to work with, listened to the reasons rath...

5
Very easy to work with, listened to the reasons rather than just making decisions based on scores Reviewed on: 27th June 2025
Andy J's avatar
Andy J

Mansfield Review

5
Excellent packages for our particular circumstances. Not the best rates, however for us , being retired and funds invested in stocks and shares, good packages offered. Reviewed on: 23rd June 2025
Stewart Porter's avatar
Stewart Porter

Well done Mansfield BS

4
thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025
Jonathan S's avatar
Jonathan S

Been a customer since 2018 and have never had an issue.

5
Been a customer since 2018 and have never had an issue. Very straightforward service with friendly, insightful staff. Reviewed on: 11th June 2025
Matthew L's avatar
Matthew L

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