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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (439 reviews)

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4.58

Based on 439 reviews, last reviewed 1st Apr 2026

43% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent customer service and easy to work with. We’ve been with Mansfield BS for 6 years now, we’ve fixed our mortgage twice since we first took the mortgage (Shared Ownership product via a mortgage... Read more Reviewed on: 1st April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (439)

Always answer phone quickly.

Always answer phone quickly. Advisors are knowledgable. Reviewed on: 12th January 2026

i've always found Mansfield to be there when i need...

i've always found Mansfield to be there when i need them, they're not your normal go to lender but then the light bulb moment, MANSFIELD and then i'm always pleasantly surprised to find they can help me. Reviewed on: 12th January 2026

Always helpful and knowledgeable with criteria queries

Always helpful and knowledgeable with criteria queries Reviewed on: 12th January 2026

Helpful for difficult cases

Mansfield are the only company that were able to fulfill all my requirements. I used them through a mortgage broker First Mortgage and after a bit of back and forwards we were able to get everything agreed. My one criticism is that I don't think there's a portal or anything to access to view my mortgage and make additional payments - I would like to feel more in control. Reviewed on: 6th January 2026

Great company and staff are very helpful

Great company and staff are very helpful Reviewed on: 23rd December 2025

They were very helpful during our self-build and hel...

They were very helpful during our self-build and helped us to swap stage releases around when needed Reviewed on: 22nd December 2025

Brilliant service.

Brilliant service. Quick turn over and always kept informed Reviewed on: 22nd December 2025

Always attentive and professional and accommodating.

Always attentive and professional and accommodating. Reviewed on: 22nd December 2025

They have always been fair and helpful

They have always been fair and helpful Reviewed on: 20th December 2025

Our rates for remortgaging were okay, not as competi...

Our rates for remortgaging were okay, not as competitive as other organisations. Difficult to move mortgage provider due to conveyancing costs. Feel stuck. Reviewed on: 15th December 2025

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