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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (390 reviews)

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4.60

Based on 390 reviews, last reviewed 15th Dec 2025

18% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Our rates for remortgaging were okay, not as competi... Our rates for remortgaging were okay, not as competitive as other organisations. Difficult to move mortgage provider due to conveyancing costs. Feel s... Read more Reviewed on: 15th December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (390)

Customer Ser

Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

Mr and Mrs B Hargreaves

I found it was easy to work with the team. Reviewed on: 31st July 2025

Mansfield are extremely professional and helpful

Mansfield are extremely professional and helpful Reviewed on: 30th July 2025

Excellent service, poor value for money

Customer service was excellent however the renewal deal was an insult and would have cost us approx £200 a month more than the provider we moved to. Reviewed on: 29th July 2025

Been looking for a good mortgage provider

Been looking for a good mortgage provider and our broker recommended Mansfield and we never looked back Reviewed on: 28th July 2025

Mansfield was a great mortgage provider for myself a...

Mansfield was a great mortgage provider for myself and my partner. Unfortunately, when we broke up they were unable to allow me to take over the existing mortgage by myself. So, I had to go elsewhere. Reviewed on: 24th July 2025

Excellent service from start to finish

Communication was excellent and my mortgage process was smooth and I was guided with excellent service all the way through from start to finish Reviewed on: 22nd July 2025

No complaints good service with setting up mortgage

No complaints good service with setting up mortgage Reviewed on: 22nd July 2025

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