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Mansfield Building Society: Mortgages reviews

4.51
Based on 447 reviews, last reviewed 18th May 2026
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent service and value I have been with Mansfield Building Society since I purchased my house 16 years ago! They have always been very good value for money and provide excel... Read more Reviewed on: 18th May 2026
Kelly H's avatar
Kelly H

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (447)

My mortgage was up for renewal, wi

3
My mortgage was up for renewal, with your mortgage offers given to me the offer was 4.8 which was high. My LVT was still set at 80% when in actual fact it was around 55% I called one of your staff asking for a review and possibly a better deal as my better LVT should have given me a better deal. They plainly said no other deal and didnt bother looking in to Reviewed on: 20th January 2026

Specialist Lender

4
Good range of specialist products and staff are generally helpful and are able to assist with criteria enquiries Reviewed on: 17th January 2026

experience with Mansfield was fine, but......

4
experience with Mansfield was fine, i dont think there conveyancers Harrop White, Vallance & Dawson have been very good. Making errors with forms that led to delays and therefore cost incurred. Reviewed on: 16th January 2026

Very smooth

5
Very smooth even though Mansfield asked for a lot of information, as to be expected. Reviewed on: 15th January 2026

Very helpful and understanding building society

5
Very helpful and understanding building society on all our mortgage enquiries and applications, the BDM we find anyways available to help. Reviewed on: 13th January 2026

I recommend them based on my experience

5
My interest rate is a little higher than the national rate, but every time my fixed term discounted rate is coming to an end I get offered 3 different reduced rates, which keeps my mortgage to a very reasonable outgoings. Had a decent time when at the start of my mortgage I had a spate of being underpaid, got my arrears cleared within 14 months and everyone was happy. Reviewed on: 13th January 2026

Flexible lender with good adverse offering

5
Flexible lender with good adverse offering Reviewed on: 12th January 2026

Great lender, easy system and lovely team

5
Great lender, easy system and lovely team Reviewed on: 12th January 2026

Always answer phone quickly.

5
Always answer phone quickly. Advisors are knowledgable. Reviewed on: 12th January 2026

i've always found Mansfield to be there when i need...

5
i've always found Mansfield to be there when i need them, they're not your normal go to lender but then the light bulb moment, MANSFIELD and then i'm always pleasantly surprised to find they can help me. Reviewed on: 12th January 2026

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