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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.51 (447 reviews)

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4.51

Based on 447 reviews, last reviewed 18th May 2026

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Excellent service and value I have been with Mansfield Building Society since I purchased my house 16 years ago! They have always been very good value for money and provide excel... Read more Reviewed on: 18th May 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (447)

When doing the debt consolidation within the mortgag...

When doing the debt consolidation within the mortgage it is a real pain having to provide updated statements on a regular basis until completion. There is clearly a trust issue with the society and its customers. I just cannot understand the necessary requirements for the society to settle these directly? Probably a minority of customers not doing the right thing and the majority of customers being affected by it. The society really needs to review this policy. Reviewed on: 4th December 2025

Being retired is nice to know that Mansfield Buildin...

Being retired is nice to know that Mansfield Building Society do not rule us oldies out when seeking a mortgage. Reviewed on: 4th December 2025

Just renewed for the 2nd time.

Just renewed for the 2nd time. Terms agreeable so did not feel the need to look elsewhere. The admin was very slick and efficient. Reviewed on: 28th November 2025

Haven’t had any issues with Mansfield.

Haven’t had any issues with Mansfield. The one thing I really like about them is they answer the phone pretty quickly and it’s always someone who can speak good English and understand good Scottish. Ideally I’d like to be paying a bit less every month but who wouldn’t? Reviewed on: 28th November 2025

Friendly helpful approachable team.

Friendly helpful approachable team. Kept us well informed. We are only redeeming as we have sold the property. Reviewed on: 25th November 2025

High rate so decided to move.

High rate so decided to move. No issues with the experience itself. Reviewed on: 24th November 2025

The documents I received made things very clear, and...

The documents I received made things very clear, and I was able to use the website easily to renew my mortgage. Reviewed on: 24th November 2025

I haven’t really had any experience yet with Mansfie...

I haven’t really had any experience yet with Mansfield BS other than the mortgage offer. Reviewed on: 21st November 2025

Mansfield Mortgage Experience

The experience of having a mortgage with the Mansfield has been good on the whole. Reviewed on: 19th November 2025

Staff very friendly and always helpful.

Staff very friendly and always helpful. We paid for a valuation through yourselves and we were not happy with the valuation given it was £40k less then we have been told from our own evaluation and was considerably less in comparison to recent house sales on our street. Obviously the more equity in your house the better the internet rate so we feel a little cheated. We have renewed with you for a fixed 2 yrs as time was ticking and we just wanted an easy renewal this time round. Reviewed on: 17th November 2025

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