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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (332 reviews)

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4.63

Based on 332 reviews, last reviewed 16th Jun 2025

44% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

4

Well done Mansfield BS thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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Mansfield Building Society Mortgages reviews (332)

The staff were very helpful and help with our comple...

The staff were very helpful and help with our complex requirements. Reviewed on: 11th December 2024

You can tell mansfield building society are customer...

You can tell mansfield building society are customer focused and take a personal approach when making decision's, always feel like they are on your side. Great customer service also, always able to help over the phone. Reviewed on: 10th December 2024

Concise information.

Concise information. Friendly advice. Reviewed on: 29th November 2024

Excellent.

Excellent. The only reason I have changed lenders is because I wanted a different type of mortgage (equity release) and what i wanted was not available with Mansfield otherwise I would have still been a customer. Reviewed on: 26th November 2024

Great experience arranging a mortgage, quick efficie...

Great experience arranging a mortgage, quick efficient and friendly service Reviewed on: 24th November 2024

Shared ownership available

It was one of the few places offering shared ownership at the time of getting my mortgage so was the best option. The down side is that you are not able to check balances etc online. Reviewed on: 21st November 2024

I was put in touch with Mansfield via a broker.

I was put in touch with Mansfield via a broker. They have been very flexible and great with the process which has seemed incredibly easy. Reviewed on: 18th November 2024

Positive feedback

Good communication, easily accessible, helpful support Reviewed on: 15th November 2024

Superb customer service and great product quality

Superb customer service and great product quality Reviewed on: 11th November 2024

Mansfield have been amazing!

Mansfield have been amazing, I haven’t had the best solicitors so had to do a lot of chasing myself. Every time I have had to call Mansfield everybody I have spoken to has been really understand and really helpful too! Reviewed on: 7th November 2024

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