Santander: Mortgage reviews

Name: Mortgage
Rating: 2.91 (155 reviews)

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2.91

Based on 155 reviews, last reviewed 3rd Jun 2023

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

14%

45%

Latest highest rating:

5

Fasr Really great process , was fast and efficient Reviewed on: 3rd June 2023

Latest lowest rating:

1

Worst customer service ever So many issues with poor customer service. Poor handling of remortgage meant they had to extend the completion date twice to complete our application.... Read more Reviewed on: 1st June 2023

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About the Mortgage

Santander mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Santander mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Santander Mortgage reviews (155)

Fasr

Really great process , was fast and efficient Reviewed on: 3rd June 2023

Competitive mortgage, flexible mobile app

Very happy with my Santander mortgage, especially as their mobile app allows me to manage both regular and one-off overpayments with ease, meaning I don't have to use apps like Sprive. Reviewed on: 1st June 2023

Worst customer service ever

So many issues with poor customer service. Poor handling of remortgage meant they had to extend the completion date twice to complete our application. Hard to get hold of and poor app features. Reviewed on: 1st June 2023

Title deeds

Have requested my deeds 5 times,was told there would be a fee that was £250, I refused to pay it I have been told to download them.My property is 300yrs old so want the originals.On my last attempt I was told I can take a couple of months to send them to me,that was over 4 months ago and still waiting..I am disgusted that after been a loyal customer for 15yrs they can't even be bothered to carry out a single easy request.The top and bottom of it is they just can't be bothered and there attitude of we have made our money off you,now sod off.Wrll done Santander. Reviewed on: 14th May 2023

Showing 4 of 155

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