Santander Mortgage Reviews

Ratings based on 69 reviews Last review 1 month ago

Santander mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Santander...

Read Full Description

Santander mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Santander mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

5 34
4 17
3 3
2 2
1 13

Your Mortgage Reviews (69)

24th July 2019

Save money pay off mortgage early

I have a mortgage with Santander which has the pay off early option. But the fee to pay off early is currently £667 ! The mirtgage is almost finished now. But i cannot pay it off without paying this hefty bill.

2nd May 2019

Santander Remortgage - Appalling

Started our mortgage review on 29 March 18 and the amounts and decisions keep changing from the mortgage advisor to the underwriting, had to change from repayment to interest only back and forth each stage takes 5 days, it is now 2 May 19 and still...

Read more

Started our mortgage review on 29 March 18 and the amounts and decisions keep changing from the mortgage advisor to the underwriting, had to change from repayment to interest only back and forth each stage takes 5 days, it is now 2 May 19 and still do not have a decision. With all the technology available and after several 40 minutes telephone calls, that the next steps takes over 10 days. The next chase up call I have been advised that due to Easter they are running 2 days late so 7 working days then next stage.,

23rd April 2019

Awful service

We initially had no problems not until we remortgaged and despite doubling our income over 5 years Santander would not let us remortgage for anymore when we wanted to move home. It seems they penalize you severely for having one child even though they...

Read more

We initially had no problems not until we remortgaged and despite doubling our income over 5 years Santander would not let us remortgage for anymore when we wanted to move home. It seems they penalize you severely for having one child even though they are in school. They have no mortgage advisers in branch either.

12th December 2018

No customer service

I ended up with Santander because I had the mortgage when I was married. Trying to extend my leasehold, they demanded I use their lawyer and pay for theirs and mine as well. Customer service sucks. I would really spend more to get more elsewhere. BEWARE.

Read more

I ended up with Santander because I had the mortgage when I was married. Trying to extend my leasehold, they demanded I use their lawyer and pay for theirs and mine as well. Customer service sucks. I would really spend more to get more elsewhere. BEWARE.

25th September 2018

Remortgage Application

My husband and I applied for a remortgage with Santander in June 18. We were apparently accepted in principle and have since been messed around with/by them....

Read more

My husband and I applied for a remortgage with Santander in June 18. We were apparently accepted in principle and have since been messed around with/by them.
Initially it was the low valuation on our current property now it’s the actual offer, which we’ve been waiting for, for weeks.
We went through a broker who say he’s equally as frustrated with them as us. He has other customers that are in similar situation to ourselves.
What is going on with this bank? Why such poor customer service?
Why such terrible reviews?
We’re considering not bothering with this bank and taking my custom elsewhere!

23rd May 2018

Still waiting

Mortgage application lodged via our mortgage advisor 9 days ago and still not heard a thing, myself and my husband have barely slept a wink with worry and our move it date is in 3...

Read more

Mortgage application lodged via our mortgage advisor 9 days ago and still not heard a thing, myself and my husband have barely slept a wink with worry and our move it date is in 3 weeks!

If I'd know it would take this long to even get an acknowledgment I'd have went elsewhere

16th February 2018

Very quick process

We applied in branch on Saturday 20th January 2018. Telephone interview with a mortgage advisor on Wednesday 24th January 2018 mortgaged offered and paperwork with my solicitors by Friday 26th and mortgage offer received by us on Monday 29th. All...

Read more

We applied in branch on Saturday 20th January 2018. Telephone interview with a mortgage advisor on Wednesday 24th January 2018 mortgaged offered and paperwork with my solicitors by Friday 26th and mortgage offer received by us on Monday 29th. All completed on Thursday 15th February. Would definitely recommend Santander and our solicitors Jarmans based in Sittingbourne, Kent.

Articles related to Santander