Your 123 Current Account Reviews (704)
Quite average
Quite average, not many perks, phone service not great
123 Santander Current Account Card
This card is ideal as not only does it give you interest over a period of time, the security has been boosted recently with real time texts on activity and has now added more flexibility to the app like transferring cash and things only available on...
Read moreThis card is ideal as not only does it give you interest over a period of time, the security has been boosted recently with real time texts on activity and has now added more flexibility to the app like transferring cash and things only available on desktop.
Great interest rate and benefits
Great rate of 1.5% on up to £20,000, and money back on household bills - perfect for everyday banking
Excellent service
Excellent service and cashback, I would thoroughly recommend
Bank
Good understanding bank .always helpfull and service good
Rubbish - Stay away!!
Don't waste your time - Stay...
Read more Don't waste your time - Stay away!!
Absolutely RUBBISH service, I have been with the bank for few years but i only started using them as a primary bank recently and as long as you don't have to contact them it woks fine.
However, recenly I used their app and tried to make a payment to a friend in emergency and it confirmed that it went OK, but i only found out after two days from my friend that the payment wasn't received. This happened 2 times in a row so can't be an isolated one off incident.
Santanders customer service, fraud team all gave contradicting reasons why the transactions didnt go through.
I asked my other friends and they said the same thing that the bank is not at all reliable when you have to make emergency payments via their site or apps and their call centrea are not 24/7.
Don't trust the customer service they say something on the phone and something else comes by post when you raise a complain.
Their call centres are also not 24/7; as you would expect for someone who has a premium 123 current account where u pay a monyhly feee.
Don't waste your time - Stay away and bank with other reputable high street banks!!
Good but can get costly
Was brilliant at first but they then put the charge up so we are now not earning as much, it seems like they are taking more from you and giving less back. But, every little helps I am still making some monthly profit plus they have cashback offers....
Read moreWas brilliant at first but they then put the charge up so we are now not earning as much, it seems like they are taking more from you and giving less back. But, every little helps I am still making some monthly profit plus they have cashback offers. Unfortunately it is not advertised unless you look for it on the app and am unsure if you would be able to use any of the offers without the app.
1-2-3 works for me
The 123 account has been great for me. A monthly summary shows me that I'm making a profit by paying my bills through this account. It also has a great interest rate. I just wish the interest rate on a savings account was better than the current...
Read moreThe 123 account has been great for me. A monthly summary shows me that I'm making a profit by paying my bills through this account. It also has a great interest rate. I just wish the interest rate on a savings account was better than the current account - I'm not that comfortable keeping all my money together but I feel I'm 'forced' by the interest rates available at Santander.
Always very helpful.
Santander has always been very helpful and willing to help in whatever way they can. Their website etc is also very informative and straightforward.
Good bank overall,
they could have brought the higer interest bak though!
Approachable, helpful high street banking
Simple processes with approachable and helpful staff when visiting the local branch. Rewards on account are fantastic
