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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1248 reviews)

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4.17

Based on 1,248 reviews, last reviewed 23rd Jun 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1248)

Is that a bank for the elderly ?

Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest which they have a statutory duty to provide and on each occasion that certificate was not available and still isn’t . The branch are unable to explain why and the complaints department which I phoned today made it impossible for me to complain . Their „ security questions „ were such that I , as an old person was unable to answer . I need to do my tax return and will not be able to rely on the required certificate . Reviewed on: 23rd June 2025

123 current account was reliable with good cashback

I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the budgeting tools - they seem not to be available or updated with most recent transactions sometimes. Reviewed on: 18th April 2025

Goodbye Santander

Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

The Santander 123 account pays interest

I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest on the balance. Unfortunately the interest rate is no longer as attractive. The web site and phone app are very easy to use and very helpful either when at home or away. Reviewed on: 3rd April 2025

Standard

It’s a standard bank and it does the job Reviewed on: 2nd April 2025

Good app.

Good app. Friendly service inn my local branch Reviewed on: 2nd April 2025

Good well run current account.

Good well run current account, now move on to the Edge A/C with good rewards, customer service and value Reviewed on: 2nd April 2025

Whenever I have had an issue they have been quick to...

Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

No longer worth it since benefits slashed

No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

Very reliable and banking system Reviewed on: 3rd March 2025

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