8th July 2020
Good company!
Great rates on bank accounts. Friendly and kind customer service reps.
Your 123 Current Account Reviews (818)
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11th June 2020
Santander
Was great at first but then they changed the terms and conditions of the cashback. Will be looking to change
20th March 2020
Mortgage Freeze
Freeze your mortgage online, its easy, don't phone they wont answer.
18th March 2020
Best UK Bank Account
I have been with Santander 123 current account 3 years now I think it is one of the best bank accounts on the high street it you get paid 1% from April Upton £20,000 in your current account and you get 1% back on water and council tax up to £5 and 2% o...
Read moreI have been with Santander 123 current account 3 years now I think it is one of the best bank accounts on the high street it you get paid 1% from April Upton £20,000 in your current account and you get 1% back on water and council tax up to £5 and 2% on gas and electricity up to £5 and mobile phones network and broadband TV packages up to £5 cash back on all 3 so that's £15 you could get back and money on you current account as well you pay you pay £5 a month that's fine with me some months I get £21.39 the highs I have got back on cashback was £29.79 and you can get cashback on special offers on the account on shopping you need to activated Upto 15% on lots on shops so that's a lot of money they have never let me know and I love this as you get a lot of cashbacks from Santander
25th February 2020
Moved All My Money Elsewhere
Used to be a good bank, but then it reduced its 123 account from 3% to 1.5%, and it's going to reduce the rate again later this year to 1%. The fact that Santander must pay Ant & Dec millions to advertise for them irritates me even more. Ditch Ant &...
Read moreUsed to be a good bank, but then it reduced its 123 account from 3% to 1.5%, and it's going to reduce the rate again later this year to 1%. The fact that Santander must pay Ant & Dec millions to advertise for them irritates me even more. Ditch Ant & Dec - they don't make anyone want to be with a bank - the opposite in fact - very annoying! All the majority of customers are bothered about are interest rates and benefits, not pointless celebrities acting stupid in adverts!!!
9th February 2020
Friendly and efficient
Staff at my local branch are very friendly and helpful. Any problems I have had have been dealt with very efficiently.
9th February 2020
always had good service but disappointed by recent interest rate reductions
I have been with Santander for over 20 years and have always valued this bank for it's level of service and for the interest paid on balances Also for the cashback earnings on regular bills. Recently however they have announced an interest rate cut...
Read moreI have been with Santander for over 20 years and have always valued this bank for it's level of service and for the interest paid on balances Also for the cashback earnings on regular bills. Recently however they have announced an interest rate cut which makes them one of the poorest paying banks in the UK.
9th February 2020
Drop in interest rates
Santander are about to drop the interest rates from 1.5 to 1.00 meaning thousands and thousands of people will change bank accounts in the next few weeks.How can a bank afford to lose so many customers over a measly .5%
9th February 2020
Fraud prevention gives peace of mind
I have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to...
Read moreI have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to ensure that it was me and not fraudulent use of my card
8th February 2020
123 account
The best current account on the market. 1.5% interest if you have £20,000 in your account plus money back on utility bills all for £5 a month.
8th February 2020
What a current account should be
For a small fee per month I've got much more control of my personal finances and earn cashback on certain bills, which outweighs the charges.
8th February 2020
Brilliant!!!
In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc....
Read more In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc.
In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention.
Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best.
8th February 2020
Great service but would like a closer branch
Have no problems lots of communication via email to keep me uptogether with my account
8th February 2020
123
The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it...
Read moreThe 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened.
8th February 2020
was good but now not worth it
I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures!
7th February 2020
Excellent customer service, makes going into branch a great experience.
The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query.
7th February 2020
Good rate but decreasing
It costs to have the account but the interest (on a max of £20,000) is going down. However, it is still better than other accounts and if one has the money both husband and wife can have an account.
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