Santander 123 Current Account Reviews

NO LOYALTY WHATSOEVER, GREEDY AND MONEY GRABBING

NO LOYALTY WHATSOEVER - GREEDY MONEY GRABBING. Absolutely the worst bank to deal with. Having banked with Santander (in various guises) for OVER 30 YEARS, we have been treated like children when applying for a new mortgage and told we 'can't be...

NO LOYALTY WHATSOEVER - GREEDY MONEY GRABBING. Absolutely the worst bank to deal with. Having banked with Santander (in various guises) for OVER 30 YEARS, we have been treated like children when applying for a new mortgage and told we 'can't be trusted' !!! (Three other major high street lenders have approved us and by the way our Experian credit score falls into the 'Excellent' category). For the sake of TWO months Santander are going to charge us over £6,000 in early repayment fees for a position we feel they forced us into and there is no flexibility whatsoever. Staff are patronising and rude and don't want to do anything to help with or assess a situation on its own merits. No 'human' element to their thinking or decision process just a 'computer says' attitude. Not only will we be moving our mortgage we will also be moving our bank and savings accounts and will have nothing more to do with this awful Bank. Loyalty breeds loyalty .. I'm afraid Santander have NONE. Still I'm sure there'll be some nice fat bonuses and happy shareholders which is all that is at the (black) heart of this Bank.

NickycLevel 1

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Cashback and intrest

I get cash back for my monthly bills and interest on my balance along side other 123 benefits. Whats not to love.

Becky LawrenceLevel 1

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Very pleasent

The plan was easy to set up and the staff were ever so polite, and remain to be everytime i pop in

FlyingSheepLevel 1

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still the best bang for your buck for interest

Even though this 123 current account has reduced the interest rate your still getting £25 odd quid a month, better than any other current account out there and you can even have one sole and one joint account. Highly recommended!!!

kkhimji2001Level 1

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cashback

Pay your bills from your account, and have credit in the account, and you'll more than make up for the account fee with interest and cashback. Great bonus for having the account.

Jamie MillardLevel 1

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Not the best, not the worst!!!

Overall I don't have huge problems with this bank/account, but there are a serious lack of branches that I can actually walk into these days. However the online banking element is a strong one, and a major positive for me with this particular account.

Overall I don't have huge problems with this bank/account, but there are a serious lack of branches that I can actually walk into these days. However the online banking element is a strong one, and a major positive for me with this particular account.

Shaunicus42Level 1

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So many benefits

Me and my husband have 3 123 accounts between us and take full advantage of the cash back and savings available. The only downside is the interest rate has reduced to half.

Helen RosbothamLevel 1

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awesome

Great service by the staff and a great product too

Greig SpencerLevel 1

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Not happy with the complaint service

It was cashbook issue .According to Santender I have selected credit card for accepting cash back money which I was anware and now I changed to my curent account.But they won't pay me back the cash back which went on credit card as I have not used the...

It was cashbook issue .According to Santender I have selected credit card for accepting cash back money which I was anware and now I changed to my curent account.But they won't pay me back the cash back which went on credit card as I have not used the credit card.As it's not santdender error they said I lost that money..
One bank I phoned to report theft of my card..as a sorry they gave me £20.0 with no reason..so happy as I lost some cash aswell.
See the difference between service with other bank and santender.
Here they didn't give me what I earned through shopping saying it's not santender error and the other bank paid me because they valued customer.

SosLevel 1

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Good and Easy to use

Build up good rewards, and no problems with my account.

HannahLevel 1

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Santander Bank

Easy to get in contact with a person for any questions or issues you might have. Quick and easy to set up payments and transfers either on their app or website and moneys always receive and sent within seconds. Recommend bank

Jakeyc5Level 1

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tip top bank

Always been a Santander member, I think they are a very fair company, good overdraft limits and customer service

rebecca meredithLevel 1

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Good product

Good experience from the company

Simon HarrisLevel 1

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Fantastic Provider

Santander have the best current account rates and an amazing cashback system for normal household bills. My account receives a generous income boost each month and now also includes cashback from shopping at specific...

Santander have the best current account rates and an amazing cashback system for normal household bills. My account receives a generous income boost each month and now also includes cashback from shopping at specific retailers.
Their banking app is very user-friendly and straight forward to use, and the customer service/support is brilliant. 100% would recommend Santander to a friend.

Scott McCubbinLevel 1

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Excellent customer service

been with santander about 6 years and have been really impressed with the customer service. Staff are always friendly and knowledgeable. They made a small mistake when first swapping to them which they put right as soon as we mentioned it and gave us...

been with santander about 6 years and have been really impressed with the customer service. Staff are always friendly and knowledgeable. They made a small mistake when first swapping to them which they put right as soon as we mentioned it and gave us a small amount of money to say sorry for the inconvenience. What more can you ask for. Very impressed.

HelenLevel 1

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Good all rounder

The 123 account is good but not the best on the market. It is easy to set up, plenty of branches in towns to speak to someone in person. They are very honest about whether it is worth paying the fee to get the cash back. Online banking is good quality.

The 123 account is good but not the best on the market. It is easy to set up, plenty of branches in towns to speak to someone in person. They are very honest about whether it is worth paying the fee to get the cash back. Online banking is good quality.

katsmasterplanLevel 1

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Great interest rate

We get a great interest rate on up to £20000, and its always a pleasure to go into branch

lorilizyd@gmail.comLevel 1

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Lemon Easy!

My 123 Current Account is simple and easy to use. Santnader have made it clear with regards to my spending and even have an app 'Spendylytics' to help show my use on my 123 current account. It suits all my needs and offers a useful overdraft for...

My 123 Current Account is simple and easy to use. Santnader have made it clear with regards to my spending and even have an app 'Spendylytics' to help show my use on my 123 current account. It suits all my needs and offers a useful overdraft for emergencies too. On top of this, they have special offers for discounts on other stores.

Lucy BarrLevel 1

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Average banking

Charged £5 per month for account benefits, a large increase from £2. Not much benefits.

Kerry NgLevel 1

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Good place to keep you £20k

Good online account with offers got credit card use and 1.5% on £20k. Energy bills cash back as well. Not bad....

Terry GannonLevel 1

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