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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Santander

Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Good customer service

Easy to understand info, good customer service Reviewed on: 5th September 2025

Current Account.

Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily manage/check my balance online and in the app. The santander app is probably one of my favourite banking apps i have used. its very user friendly and easy to use. The interest rate was good at the time comparing to the rest of the market however it would be great if this was higher. Reviewed on: 15th July 2025

Santander Current Account-

Santander Current Account- i didn’t realise this had been discontinued, i originally had a student account and it was automatically upgraded to a graduate account and given a £2000 overdraft without asking, at the time this was good however now i cannot get out of it. Reviewed on: 14th July 2025

Is that a bank for the elderly ?

Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest which they have a statutory duty to provide and on each occasion that certificate was not available and still isn’t . The branch are unable to explain why and the complaints department which I phoned today made it impossible for me to complain . Their „ security questions „ were such that I , as an old person was unable to answer . I need to do my tax return and will not be able to rely on the required certificate . Reviewed on: 23rd June 2025

123 current account was reliable with good cashback

I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the budgeting tools - they seem not to be available or updated with most recent transactions sometimes. Reviewed on: 18th April 2025

Goodbye Santander

Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

The Santander 123 account pays interest

I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest on the balance. Unfortunately the interest rate is no longer as attractive. The web site and phone app are very easy to use and very helpful either when at home or away. Reviewed on: 3rd April 2025

Standard

It’s a standard bank and it does the job Reviewed on: 2nd April 2025

Good app.

Good app. Friendly service inn my local branch Reviewed on: 2nd April 2025

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