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Santander: 123 Current Account reviews

4.16
Based on 1,226 reviews, last reviewed 4th Sep 2024
64% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Great Bank One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, th... Read more Reviewed on: 24th August 2024
Kathryn Moxey's avatar
Kathryn Moxey

Latest lowest rating:

1

Worst Customer Service Ever!!! Jump through various recorded messages then wait in excess of 20 minutes every time to speak with customer service who couldn't resolve my problem. To... Read more Reviewed on: 4th June 2024
john w's avatar
john w

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

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Santander 123 Current Account reviews (1226)

Average service - better out there

3
Average service - better out there Reviewed on: 4th September 2024
Dwilson's avatar
Dwilson

Great Bank

5
One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, their staff are always polite and helpful too. Unlike many others they also have a lot of high street branches too. Reviewed on: 24th August 2024
Kathryn Moxey's avatar
Kathryn Moxey

Wouldn't swap!

5
I have had the account for a few years now. I get interest on my account (unusual for a current account) and get paid for certain direct debits. They always seem to be ahead of the game in increasing the interest rather than waiting, like a lot of other companies. Reviewed on: 23rd August 2024
Caroline Hunter's avatar
Caroline Hunter

I've had an account for several years now and it is...

5
I've had an account for several years now and it is very easy to use online and on the app and anytime I've had to contact customer service they have been great with me. I'd recommend Santander to anyone. Reviewed on: 23rd August 2024
Mark Donnelly's avatar
Mark Donnelly

No issues Santander

5
No issues at all since opening account Reviewed on: 23rd August 2024
Steve's avatar
Steve

Terrific Bank

5
Cash back on utilities, interest on current account, low monthly account charge and fantastic customer service at branches and by phone. It’s also the only bank I’ve found that gives all the aforementioned benefits and whereby you only have to pay in a minimum monthly amount of £500. I also love Santander Boosts. I cannot fault ANYTHING about this bank Reviewed on: 23rd August 2024
Lorna Ridgers's avatar
Lorna Ridgers

Warm and friendly caring have recommended to friends...

4
Warm and friendly caring have recommended to friends and family Reviewed on: 14th June 2024
Dane B's avatar
Dane B

Easy to use, free, mostly no fuss.

3
Easy to use, free, mostly no fuss. Reviewed on: 13th June 2024
Aleesha J's avatar
Aleesha J

I love love love online mobile banking

5
I love love love online mobile banking Reviewed on: 9th June 2024
riri 's avatar
riri

Worst Customer Service Ever!!!

1
Jump through various recorded messages then wait in excess of 20 minutes every time to speak with customer service who couldn't resolve my problem. Told to go into Branch. But you cannot ring any branch to make an appointment. Completely useless Bank. Reviewed on: 4th June 2024
john w's avatar
john w

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