Your 123 Current Account Reviews (733)
Mick duxbury
Ive been with this bank for many years and ive always had a good customer relationship with them. They help out when i need their help. I would recomnebd santander to friends and family
Didn't resolve or repay fraud on my account
I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud...
Read more I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud team. Well that's wonderful, why then aren't you doing something to protect my money and close down an obvious flaw in the system.
Absolutely useless and I still haven't got a penny back, 2 months on. I am reporting them to the financial ombudsman and I advise you all to never ever use this bank. I am certainly closing my accounts with them.
Bait and switch
Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today...
Read moreLures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today the account has a £5 monthly fee, and the total 1|2|3 benefits are now capped at £5!! So what's the point? Shameful...
Great app
I have been with Santander since Alliance and Leicester days. Very happy so far.
Useless
Very hard to transfer money need my mobile number that wouldn't let me update so finally closed account.
123 current account is very useful and the cashback options are great
I saved on average and the customer service is always helpful.
Deserted my local high street(Penarth)
Had a very good local branch which I used a lot which was closed and I was told to go the next town! As a result I have started moving money away from Santander to providers with branches in Penarth
Excellent account; shame about charge and lower interest
I’ve had this account for several years, and whilst it’s great, I have seen its benefits eroded, particularly with regards to interest.
Ok for the moment
I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of...
Read moreI've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of money being taken from my account and they were on the ball and spotted it immediately and put a stop to that money going out of my account, even when it was a tiny amount for the fraudsters to check it's an active account/card. It's great to be earning cashback on my everyday purchases and direct debits. I'm a happy customer for the moment.
great account simple as 1 2 3
love my account , great service , great offers
A team of friendly and highly competent staff
The desk staff and the consultant all make one feel valued. They are always helpful and very professional in approach
Fast efficient service, all advisors very knowledgeable
Over 30 years of good service. Will not change for anything
