Santander 123 Current Account Reviews

Ratings based on 840 reviews Last review 1 month ago

Santander 123 Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander 123 Current Account reviews to find out what life as a Santander customer is really like. And...

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Santander 123 Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander 123 Current Account reviews to find out what life as a Santander customer is really like. And remember, if you are a Santander customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Santander 123 Current Account reviews. Together, we can make financial services work better for everyone.

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Your 123 Current Account Reviews (840)

19th October 2020

One of the worst banks

This is one of the worst banks in the world. Their customer support has no interest and knowledge in managing customers and the phone calls repeatedly hanging, so get ready to wait...

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This is one of the worst banks in the world. Their customer support has no interest and knowledge in managing customers and the phone calls repeatedly hanging, so get ready to wait a
very long time. Even if you do get a hang of them, they would lie to you, so you cannot believe anything they say. They'll tell you, here is a person who will solve your problem and this person would just promise to call you later, but wouldn't. Moreover, as other people wrote here, they apply many obscure charges to your account even if you want to close it. I have never seen anything like that. I am sorry
that I did not read these reviews before I opened the account, but hopefully, this review will help other people.

5th October 2020

Appalling company

Doesn’t even deserve one star. This service is absolutely appalling the team is pathetic they have the working capacity of a single man you’d think the security team consists of one guy working half hour a day as the amount of time it takes to get cor...

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Doesn’t even deserve one star. This service is absolutely appalling the team is pathetic they have the working capacity of a single man you’d think the security team consists of one guy working half hour a day as the amount of time it takes to get correspondence is ridiculous my account got blocked for no apparent reason and I have been left with no money to access for travel to my place of education I am 18 years old what could have possibly caused my bank to flag up? Im a student currently unable to live and struggling all because of this selfish disgusting team of people with the worst possible approach to such a situation it is going on a week now since my account was blocked, absolutely disgusting and I’m almost certain I won’t receive any form of compensation at the end of all this from the selfish horrible company. Don’t go with Santander unless you want the p*as pure taken out of you.

1st October 2020

Cards Declined for NO reason

Both my credit card and debit card declined for no apparent reason yesterday in Sainsburys so trolley full of shopping had to be abandoned! Plus I was on way home from work with not enough petrol and couldn't fill up so had to leave car there and get...

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Both my credit card and debit card declined for no apparent reason yesterday in Sainsburys so trolley full of shopping had to be abandoned! Plus I was on way home from work with not enough petrol and couldn't fill up so had to leave car there and get picked up by my fiance'. Had loads of credit in my CC and over £15k in my debit card. Called when I got home and their automated system refused to accept my call unless I had lost my card or it was stolen. Called this morning and waited over an hour to get through to speak to a customer advisor who said it was sainsbury's terminal for the debit card decline and their fault for the CC glitch. NO aplology whatsover and no reimbursement for trouble and inconvience, loss of time and effort. In fact the customer advisor was quite short with me when in fact there should have been an apologise somewhere there!? I am now taking my business elsewhere...absolutely disgraceful service to a premier customer!

17th September 2020

Santander have been fined by FCA on numerous occasions for non compliance

We have had more problems with Santander conducting in a non-professional way. If you want to be shocked type into the Internet "Santander fines".... Santander have been fined on many occasions (2014/2018/2019) by the FCA these fines amount to well...

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We have had more problems with Santander conducting in a non-professional way. If you want to be shocked type into the Internet "Santander fines".... Santander have been fined on many occasions (2014/2018/2019) by the FCA these fines amount to well over £100 million pounds. As such I leave it to your imagination whether you consider this bank acts in a compliant way and has respect for their customers as the FCA who regulate them obviously consider them non compliant, hence their numerous fines (of which we as customers must have to pay for one way or another/loss of interest etc). By all of my experience they do not appear to improve at all. Question begs do you want to give them your business?

16th June 2020

It's not worth its monthly fee anymore

The only thing that makes me stay with Santander 1-2-3 are their Retailer's offers. I get some cashback through their which offsets my monthly fee. Other than that, the monthly fee makes this account completely irrelevant (after the reductions which...

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The only thing that makes me stay with Santander 1-2-3 are their Retailer's offers. I get some cashback through their which offsets my monthly fee. Other than that, the monthly fee makes this account completely irrelevant (after the reductions which are due to happen in August). I will possibly move to 1-2-3 Lite due to inertia, but more likely will move to another bank

27th May 2020

Friendly Bank

I like the ease of use online banking app, the cash back you get on everyday spends from various retailers and if you ever have to visit a branch the staff are always friendly and well informed

22nd May 2020

Best current account

I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and ...

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I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and efficiently.

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