Santander 123 Current Account Reviews

Ratings based on 733 reviews Last review 2 weeks ago

Santander 123 Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander 123 Current Account reviews to find out what life as a Santander customer is really like. And...

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Santander 123 Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander 123 Current Account reviews to find out what life as a Santander customer is really like. And remember, if you are a Santander customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Santander 123 Current Account reviews. Together, we can make financial services work better for everyone.

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Your 123 Current Account Reviews (733)

8th February 2020

was good but now not worth it

I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures!

4th February 2020

Didn't resolve or repay fraud on my account

I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud...

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I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud team. Well that's wonderful, why then aren't you doing something to protect my money and close down an obvious flaw in the system.

Absolutely useless and I still haven't got a penny back, 2 months on. I am reporting them to the financial ombudsman and I advise you all to never ever use this bank. I am certainly closing my accounts with them.

1st February 2020

Bait and switch

Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today...

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Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today the account has a £5 monthly fee, and the total 1|2|3 benefits are now capped at £5!! So what's the point? Shameful...

16th January 2020

Once excellent soon to become undesireable

Santander used to provide top cash interest rates and great cashback for a small monthly payment. These have gradually been weaken and in March we hear they will worsen still.....time to switch.

12th November 2019

Deserted my local high street(Penarth)

Had a very good local branch which I used a lot which was closed and I was told to go the next town! As a result I have started moving money away from Santander to providers with branches in Penarth

15th September 2019

Ok for the moment

I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of...

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I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of money being taken from my account and they were on the ball and spotted it immediately and put a stop to that money going out of my account, even when it was a tiny amount for the fraudsters to check it's an active account/card. It's great to be earning cashback on my everyday purchases and direct debits. I'm a happy customer for the moment.

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