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Halifax: Current account reviews

Name: Current account
Rating: 4.26 (990 reviews)

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4.26

Based on 990 reviews, last reviewed 12th Oct 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Banked with them for years and never had a problem a... Banked with them for years and never had a problem always been on the ball with everything, especially when I had fraud activity on my account from a ... Read more Reviewed on: 12th October 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (990)

Banked with them for years and never had a problem a...

Banked with them for years and never had a problem always been on the ball with everything, especially when I had fraud activity on my account from a lost card they dealt with it all very thoroughly and they were very helpful and supportive Reviewed on: 12th October 2026

SAMMILIA'S PERCEPTION

VERY SATISFIED WITH THEIR SERVICE Reviewed on: 12th October 2026

Halifax is a bank and it’s where I keep my money.

Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Have I won a thousand pounds yet? Fhjfhvhbfhvxhvcfjbya Reviewed on: 21st August 2026

I have been with Halifax for years now and never had...

I have been with Halifax for years now and never had any issues. Reviewed on: 6th July 2026

Very good in there customer services because I had v...

Very good in there customer services because I had visited the branch many times, they attended to customer in a dimensional ways Reviewed on: 5th July 2026

Supportive and helpful

Supportive and quick to respond help through the app who can typically answer any of your questions, they offer great finance deals that support you instead dof trapping you into high interest situations Reviewed on: 17th June 2026

I started banking with them at 17 years old and I am...

I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

It's okay. But not amazing nor not terrible

Halifax, for me is a bit of a hit and miss. Sometimes it's good and sometimes it's not. The customer service side also severely lacks and most of the time it seems like they just want to end the conversation you're having with them Reviewed on: 10th June 2026

Absolutely shocking customer service .

Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud team ,where I was told I must have used my card .I explained that card was cancelled in 2022 and how had they gotten access to my card ..,simply not interested ..Started a chat online ,explained everything very clearly ,only to be asked ' what amount did I use on my card' ,I don't know what was so hard to understand about me having cancelled the card ,and I had received a notification that a payment had been declined .Foreign chat website,everytime there is an issue with Halifax ,they cut off your chat if you do not respond within 10 minutes( even though it can take up to 8 hours for them to reply to you ) .Then you have to start the chat all over again,explain yourself again...this can go on for days .They really need to put customers first..after all we are what keep them going . Reviewed on: 24th April 2026

Very good, easy to use, helpful and quick at respond...

Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

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