Helped for few month when my account was overdrawn, stopped the interest rates until I get back on my feet. Easy to use App and friendly staff at Scunthorpe Branch.

Easy and everything works, but interest rate is a joke

I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried... I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different organisations like financial ombudsman and no reasonable response. Read more Read less

Just re-mortgaged with Halifax, spoke to a broker first to get market rates and was going to proceed down this route but Halifax were only... Just re-mortgaged with Halifax, spoke to a broker first to get market rates and was going to proceed down this route but Halifax were only marginally more expensive on rate but much lower on fee and on effort required by myself, Halifax advisors on the phone were really helpful and provided fairly unbiased advice on costs and next steps and did not try to ‘sell’ Halifax as a lender (unlike the broker who was after their fee!). Read more Read less

I’ve had fantastic experience with Halifax customer service around my fixed rate mortgage. They were able to answer any questions I had - even some... I’ve had fantastic experience with Halifax customer service around my fixed rate mortgage. They were able to answer any questions I had - even some really simple ones - I felt like they didn’t judge me and I could ask anything! This is great for someone like me who doesn’t have a lot of mortgage knowledge. Definitely recommend! Read more Read less

Their employee gave assistance in setting my ISA up

Online banking easy to use and transactions completed quickly. Notifications are sent for all credits and debits.

Opened 5 everyday saver accounts for different savings goals. Was told that I could only open them in my name and once opened I could... Opened 5 everyday saver accounts for different savings goals. Was told that I could only open them in my name and once opened I could then add my Wife to make all the accounts joint. This proved impossible to achieve either in person, on the phone or on line. Total waste of time. Read more Read less

They haven’t lost my money and their app is easy to use and they send me texts if I’m going overdrawn and I haven’t been... They haven’t lost my money and their app is easy to use and they send me texts if I’m going overdrawn and I haven’t been fined for going overdrawn and I can access money easily enough and they have a b Read more Read less