Moved from Santander as they have dire customer service so much happier with this bank.

Moved from Santander as they have dire customer service so much happier with this bank.

Used to be a very good savings account but Halifax keep lowering their interest rates continuously. They also seem to be obsessed with sending out... Used to be a very good savings account but Halifax keep lowering their interest rates continuously. They also seem to be obsessed with sending out communications online rather than by post, even though I continue to request them by post each time. Read more Read less

I have had a Halifax mortgage for almost 20 years, their products are always so competitive, and customer service is excellent, the best!

Great bank. Easy to use mobile app and website for online banking. Good rates of interest on cash investments. Easy to contact support from App and Social Media channels.

Best banking app of all. Good account options & great bank tellers

Very happy with all aspects of halifax, branch closures arent great but their customer service has always been great

Great bank with useful info via their banking app

We got a Clarity credit card to use abroad as there are no transaction fees on foreign purchases. You know why? Because the fraud department... We got a Clarity credit card to use abroad as there are no transaction fees on foreign purchases. You know why? Because the fraud department puts a block on the card if you try to use it abroad, pretending that ‘fraudulent activity has been detected’ In that you’ve attempted to buy something. It worked fine for a day and a half. Then the next three transactions were stopped. I managed to buy a coffee this morning but it wouldn’t let me buy my lunch! You try the (un)help(ful) 24/7 messaging service and they don’t answer. They did the next day to tell me to ring a UK number. I’m in the US, for God’s sake, and they want me to phone, at vast expense, then hang on listening to rubbish music until they can deign to answer me… and we all know that they’ll be ‘experiencing higher call volumes than normal’ don’t we? All that to tell them my date of birth, postcode and the last three transactions on the account!! And then they might consider letting me use the thing for a day or so before blocking it again. They’re hopeless. Get a Nationwide or Coop card instead, there’s never been any problem with them. There are, I presume, other cards that have a zero fee foreign transaction thingie as well. DON’T GET A HALIFAX CLARITY CARD! Read more Read less