Post Office reviews

Post Office reviews
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Review summary
People rate this company as Poor based on 674 product reviews
Latest positive rating
Trustworthy
Post Office credit card gave me a chance to build my credit when others wouldn’t. The application was quick, and I was approved with a... Post Office credit card gave me a chance to build my credit when others wouldn’t. The application was quick, and I was approved with a sensible limit that increased over time. The app is really handy – I can check my balance, get alerts, and make payments easily. I’ve found everything to be clear and transparent, with helpful reminders so I never miss a payment. It’s helped me take control of my finances and improve my credit score. While it doesn’t come with flashy perks, it does exactly what I needed: a reliable card to rebuild my credit. I’d recommend it to anyone starting out or rebuilding their credit history. Read more Read less

Latest negative rating
Gold Plus Home Insurance.. that isn't
I woke at 05.00 to a kitchen ceiling leaking water onto the kitchen laminated floor and a steady dripping throught the downlighters and palster board.... I woke at 05.00 to a kitchen ceiling leaking water onto the kitchen laminated floor and a steady dripping throught the downlighters and palster board. Turned water and electricity off, threw towels onto floor and ran upstairs to locate leak. Pipes go from airing cupboard under floor in back bedroom in to bathroom. No leaks visible in bathroom, cut bedroom carpet to get access to pipes but found no leaks. Went back to kitchen and removed one plaster board of ceiling showing wettest at outer wall below bathroom. Presumed turning water off had stopped leak. Called insurance 'Emergency' number and a Servowarm team turned up within 40mins, looked where I had looked and told me that if I could find the leak they could come back and fix it (I said that if I could find the leak, I could fix it) 5 mins after arriving they left. With pipes exposed, I turned the water back on but found no leak. After 24 hours of no further leakage and still unaware where the leak was, I poured a jug of water against the bathroom outer wall and saw the leak appear through the kitchen ceiling. The two sources of water here appear to be the shower or the washbasin, however the pipes are sound and dry. The conclusion I came to was that the washbasin tap had not been full turned off over night and through a design flaw of the sink, water tracked down the stem of the tap across the back of the sink onto the floor and through to the kitchen ceiling and floor. I informed the insurer (Ageas) the above information and asked about claiming for the water damage and damage done while investigating the leak. A very nice lady looked into my Gold Plus 'policy wording' ..and informed me that it looked like 'I caused the damage' and therefor couldn't claim. I despute that the wording under What is Not Covered:- "Criminal acts or deliberate damage or loss caused by you, your family or anyone living with you" is applicable, because it was 'not deliberate'. However that appears to be the end of it. I will now fix it all myself, but will never buy anything from the Post Office or underwritten by Aegeas ever again and urge others to think long and hard about doing so. This is a salutary lesson for me, that brings me to an inevitable conclusion that insurance is a rip-off. In future I will only take out the absolute minimum insurances (for anything) and only where it is mandatory. Read more Read less

About Post Office
Post Office offer a variety of postage and banking services to customers across the UK.
Post Office was originally established in 1660 by Charles II. Post Office Ltd became independent of Royal Mail in 2012. Post Office is the largest retailer in the UK, with 99.7% of the population living within three miles of a post office.
Post Office offer services for mail, banking, bill payments, travel and government services.
Post Office at a glance
Reviews for Post Office
Showing 11 of 674 company reviews • Last reviewed within 7 days
Gold Plus Home Insurance.. that isn't
I woke at 05.00 to a kitchen ceiling leaking water onto the kitchen laminated floor and a steady dripping throught the downlighters and palster board.... I woke at 05.00 to a kitchen ceiling leaking water onto the kitchen laminated floor and a steady dripping throught the downlighters and palster board. Turned water and electricity off, threw towels onto floor and ran upstairs to locate leak. Pipes go from airing cupboard under floor in back bedroom in to bathroom. No leaks visible in bathroom, cut bedroom carpet to get access to pipes but found no leaks. Went back to kitchen and removed one plaster board of ceiling showing wettest at outer wall below bathroom. Presumed turning water off had stopped leak. Called insurance 'Emergency' number and a Servowarm team turned up within 40mins, looked where I had looked and told me that if I could find the leak they could come back and fix it (I said that if I could find the leak, I could fix it) 5 mins after arriving they left. With pipes exposed, I turned the water back on but found no leak. After 24 hours of no further leakage and still unaware where the leak was, I poured a jug of water against the bathroom outer wall and saw the leak appear through the kitchen ceiling. The two sources of water here appear to be the shower or the washbasin, however the pipes are sound and dry. The conclusion I came to was that the washbasin tap had not been full turned off over night and through a design flaw of the sink, water tracked down the stem of the tap across the back of the sink onto the floor and through to the kitchen ceiling and floor. I informed the insurer (Ageas) the above information and asked about claiming for the water damage and damage done while investigating the leak. A very nice lady looked into my Gold Plus 'policy wording' ..and informed me that it looked like 'I caused the damage' and therefor couldn't claim. I despute that the wording under What is Not Covered:- "Criminal acts or deliberate damage or loss caused by you, your family or anyone living with you" is applicable, because it was 'not deliberate'. However that appears to be the end of it. I will now fix it all myself, but will never buy anything from the Post Office or underwritten by Aegeas ever again and urge others to think long and hard about doing so. This is a salutary lesson for me, that brings me to an inevitable conclusion that insurance is a rip-off. In future I will only take out the absolute minimum insurances (for anything) and only where it is mandatory. Read more Read less
Trustworthy
Post Office credit card gave me a chance to build my credit when others wouldn’t. The application was quick, and I was approved with a... Post Office credit card gave me a chance to build my credit when others wouldn’t. The application was quick, and I was approved with a sensible limit that increased over time. The app is really handy – I can check my balance, get alerts, and make payments easily. I’ve found everything to be clear and transparent, with helpful reminders so I never miss a payment. It’s helped me take control of my finances and improve my credit score. While it doesn’t come with flashy perks, it does exactly what I needed: a reliable card to rebuild my credit. I’d recommend it to anyone starting out or rebuilding their credit history. Read more Read less
Products from Post Office
Personal Loan
by Post OfficePost Office personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Post Office...
Personal Loan
by Post OfficePost Office personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Post Office...
Travel insurance
by Post OfficePost Office offer single trip, annual multi trip and backpacker travel insurance policies. All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office...
Travel insurance
by Post OfficePost Office offer single trip, annual multi trip and backpacker travel insurance policies. All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office...
Credit card
by Post OfficeCapital One is the exclusive lender and issuer of all new Post Office credit cards, for which Post Office acts as credit broker. With a Post Office credit card, you...
Credit card
by Post OfficeCapital One is the exclusive lender and issuer of all new Post Office credit cards, for which Post Office acts as credit broker. With a Post Office credit card, you...
Car insurance
by Post OfficePost Office car insurance is arranged and administered by BISL Limited. There are two types of Post Office car insurance policies – one for under 50s and one for over...
Car insurance
by Post OfficePost Office car insurance is arranged and administered by BISL Limited. There are two types of Post Office car insurance policies – one for under 50s and one for over...
Home Insurance
by Post OfficeAt Smart Money People, we collect Post Office home insurance reviews to give you insight into what you can expect as a Post Office policyholder. Post Office offers both buildings...
Home Insurance
by Post OfficeAt Smart Money People, we collect Post Office home insurance reviews to give you insight into what you can expect as a Post Office policyholder. Post Office offers both buildings...
Savings
by Post OfficePost Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our...
Savings
by Post OfficePost Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our...
Prepaid travel account
by Post OfficePost Office travel money can be ordered online or in branch. The best exchange rates are online. You can order currency or go cashless with the Post Office prepaid Mastercard®....
Prepaid travel account
by Post OfficePost Office travel money can be ordered online or in branch. The best exchange rates are online. You can order currency or go cashless with the Post Office prepaid Mastercard®....
ISAs
by Post OfficePost Office ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Post Office is really like. Oh,...
ISAs
by Post OfficePost Office ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Post Office is really like. Oh,...
Money Card
by Post OfficePost Office prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Money Card
by Post OfficePost Office prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Business Banking
by Post OfficePost Office business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Post Office is really like. With...
Business Banking
by Post OfficePost Office business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Post Office is really like. With...
Current Account
by Post OfficePost Office Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Post Office Current Account reviews to find...
Current Account
by Post OfficePost Office Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Post Office Current Account reviews to find...
Card Account
by Post OfficePost Office Card Account reviews come from people like you! With so many different current accounts now available, you can read these honest Post Office Card Account reviews to find...
Card Account
by Post OfficePost Office Card Account reviews come from people like you! With so many different current accounts now available, you can read these honest Post Office Card Account reviews to find...
Bonds
by Post OfficePost Office bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Post Office's customer service? Smart...
Bonds
by Post OfficePost Office bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Post Office's customer service? Smart...
Motorcycle Insurance
by Post OfficePost Office motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Post Office motorbike insurance reviews to find out...
Motorcycle Insurance
by Post OfficePost Office motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Post Office motorbike insurance reviews to find out...
Mortgage
by Post OfficePost Office mortgage reviews - whether fixed-rate or tracker - can help you to find out what other Smart Money People have to say about what could be your biggest...
Mortgage
by Post OfficePost Office mortgage reviews - whether fixed-rate or tracker - can help you to find out what other Smart Money People have to say about what could be your biggest...
Budget Card
by Post OfficePost Office prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Budget Card
by Post OfficePost Office prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Life Insurance
by Post OfficeDo you want to find out what life as a Post Office life insurance customer is like? Now you can! Read Post Office life insurance reviews at Smart Money People...
Life Insurance
by Post OfficeDo you want to find out what life as a Post Office life insurance customer is like? Now you can! Read Post Office life insurance reviews at Smart Money People...
Pet Insurance
by Post OfficePost Office offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet...
Pet Insurance
by Post OfficePost Office offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet...
Van Insurance
by Post OfficeFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by Post OfficeFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Business Insurance
by Post OfficePost Office business insurance reviews can help you to find out what other businesses think about having an insurance policy with Post Office is like. How easy to understand are...
Business Insurance
by Post OfficePost Office business insurance reviews can help you to find out what other businesses think about having an insurance policy with Post Office is like. How easy to understand are...
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