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Post Office: Credit Card reviews

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2.16
Based on 106 reviews, last reviewed 23rd Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
8%
See only 1 star reviews
61%

Latest highest rating:

5

Very helpful and efficient also available 24 hours a... Very helpful and efficient also available 24 hours a day Reviewed on: 19th April 2025
Russell k's avatar
Russell k

Latest lowest rating:

1

Unable to open any account with them Unable to open any account with them Reviewed on: 23rd April 2025
Gemma M's avatar
Gemma M
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About this product

Post Office Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Post Office customers like? Find out more about the Post Office Credit Card by reading our trusted Smart Money People reviews. You can also write your own Post Office Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work b...

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Post Office Credit Card reviews (106)

Unable to open any account with them

1
Unable to open any account with them Reviewed on: 23rd April 2025
Gemma M's avatar
Gemma M

Very helpful and efficient also available 24 hours a...

5
Very helpful and efficient also available 24 hours a day Reviewed on: 19th April 2025
Russell k's avatar
Russell k

Customer service is so bad trying to change address...

1
Customer service is so bad trying to change address no email, no phone,you have to do it by post & royal mail are so bad at getting post delivered Reviewed on: 9th October 2024
Lee 's avatar
Lee

Very easy to communicate with and an easy to use...

5
Very easy to communicate with and an easy to use app Reviewed on: 23rd August 2024
Naomi A's avatar
Naomi A

Good notifications, communication, fair

5
Good notifications, communication, fair interest and easy to apply Reviewed on: 30th May 2024
Paddy J's avatar
Paddy J

As a basic credit card it's fine, I am trying to re...

4
As a basic credit card it's fine, I am trying to re build my credit score and got accepted with a very low limit. Use this and pay it back on time and it's seems fine. No perks or rewards obviously, so as a starter/rebuilding credit card its a good option. Reviewed on: 27th April 2024
Craigy's avatar
Craigy

Prior to credit card arrival , I tried contacting cu...

1
Prior to credit card arrival , I tried contacting customer service , what a waste of time !!! No one answers the phone and cuts you off . You never speak to anyone , The post Office and Capital One have the same problem, based on this I wouldn’t recommend to anyone . Reviewed on: 6th April 2024
Clarke's avatar
Clarke

scammed for £30

1
Applied for 12 month interest free card.. than got charged interest.. so basiacally got scammed for £30 before I closed the account! Reviewed on: 1st April 2024
Jakub's avatar
Jakub

Random request for id

2
After having the post office credit card for 8 months and using it regularly I received a letter saying that I needed to send the proof of my id BY POST within 60 days otherwise they would cancel my card. 3 days after receiving this letter my card was blocked and I was unable to access the funds, 18 days before Christmas. I tried reasoning with customer service but after a few seconds of silence on their end they hung up the phone!! I did not swear or raise my voice. I shall be ... Reviewed on: 7th December 2023
Stephen Tompson's avatar
Stephen Tompson

Repayments take forever

2
I have a post office credit card, when I make repayments it takes an absolute age to show in my available balance... I also have a Zable credit card, when I make a repayment it is immediate, no messing ....... Why on earth can't the post office due this .... it's unacceptable, where does the money go for 4-5 days ...space ! Reviewed on: 23rd November 2023
Kay's avatar
Kay

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