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Halifax: Help to Buy ISA reviews

Name: Help to Buy ISA
Rating: 4.27 (60 reviews)

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4.28

Based on 60 reviews, last reviewed 27th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

30%

Latest highest rating:

5

Really positive experience with Halifax help to buy... Really positive experience with Halifax help to buy isa. Fantastic customer service from start to finish, was a pleasure to be supported by Halifax. Reviewed on: 27th February 2025

Latest lowest rating:

2

Started well but all downhill The reduction in the interest rate on this account has been staggering, especially when considering the recent climb in the base rate. Reviewed on: 5th March 2023

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About this product

Launched at the end of 2015, Halifax are one of the first banks to offer the Help to Buy ISA. Created to help suport first time buyers looking for their first mortgage, our Smart Money People Help to Buy ISA reviews can help you find out even more about this product. You can also write your own Halifax Help to Buy ISA review at Smart Money People to help other people find out what life as a Halifax customer is like.

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Halifax Help to Buy ISA reviews (60)

Really positive experience with Halifax help to buy...

Really positive experience with Halifax help to buy isa. Fantastic customer service from start to finish, was a pleasure to be supported by Halifax. Reviewed on: 27th February 2025

setting up a isa for my son was a long drawn out pro...

setting up a isa for my son was a long drawn out procedure Reviewed on: 21st February 2024

Started well but all downhill

The reduction in the interest rate on this account has been staggering, especially when considering the recent climb in the base rate. Reviewed on: 5th March 2023

Help to buy

Got my 25% towards my house! Fantastic Reviewed on: 13th August 2022

Super easy to access

Halifax have by far the best banking app Reviewed on: 12th August 2022

Buying a house

Helped us out with so much advice and the help to buy isa is a brilliant idea and takes the stress out of buying your first home. Reviewed on: 4th April 2022

Helpful way to get on the property ladder

Very knowledgeable staff, easy to access banking online and a great product offered. Reviewed on: 13th January 2022

Helping people getting on the property ladder

Great way to save up for a deposit Reviewed on: 12th August 2021

Can't close my Help to Buy ISA

I need to close my Help to Buy ISA account and the bank is requiring me to to this in branch. Their 9:30-15:30 opening hours make this practically impossible as they open after the start of and close before the end of normal working hours. With all city centre offices currently closed due to COVID, lunch time is not feasible as there's physically not enough time to drive over, get this sorted and drive back home during a lunch break. Extremely disappointing I can't simply close this account online or over the phone. Sadly, Halifax seems to be among the banks that are still 10 years behind in their online service capabilities. Reviewed on: 3rd December 2020

Easy to use and understand

I've got a help to buy Isa, it's easy to change the amount I deposited per month via the app and I can check the balance whenever and wherever Reviewed on: 29th July 2020

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