Halifax Help to Buy ISA Reviews

  Ratings based on 53 reviews       Last review 1 month ago    

Launched at the end of 2015, Halifax are one of the first banks to offer the Help to Buy ISA. Created to help suport first time buyers looking for their first mortgage, our Smart Money People Help to Buy ISA reviews can help you find out even more...

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Launched at the end of 2015, Halifax are one of the first banks to offer the Help to Buy ISA. Created to help suport first time buyers looking for their first mortgage, our Smart Money People Help to Buy ISA reviews can help you find out even more about this product. You can also write your own Halifax Help to Buy ISA review at Smart Money People to help other people find out what life as a Halifax customer is like.

Overall Rating

Great

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Halifax Review Insight

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Customer Service

42% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

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Your Help to Buy ISA Reviews

53 reviews

Review Halifax's Help to Buy ISA now

Helping people getting on the property ladder

Great way to save up for a deposit

Reviewed on 12th August 2021
Hayley fisher 's avatar
Hayley fisher

Can't close my Help to Buy ISA

I need to close my Help to Buy ISA account and the bank is requiring me to to this in branch. Their 9:30-15:30 opening hours make this practically impossible as they open after the start of and close before the end of normal working hours. With all... Read more

I need to close my Help to Buy ISA account and the bank is requiring me to to this in branch. Their 9:30-15:30 opening hours make this practically impossible as they open after the start of and close before the end of normal working hours. With all city centre offices currently closed due to COVID, lunch time is not feasible as there's physically not enough time to drive over, get this sorted and drive back home during a lunch break. Extremely disappointing I can't simply close this account online or over the phone. Sadly, Halifax seems to be among the banks that are still 10 years behind in their online service capabilities.

Reviewed on 3rd December 2020
Veronika's avatar
Veronika

Easy to use and understand

I've got a help to buy Isa, it's easy to change the amount I deposited per month via the app and I can check the balance whenever and wherever

Reviewed on 29th July 2020
Shahid Latif's avatar
Shahid Latif

Great

The ISA was easy to set up and has met my expectations!

Reviewed on 10th July 2020
jscamb22's avatar
jscamb22

Great for first time buyers

Was really easy to set up and Halifax were helpful with any questions. Great incentive to save for first time buyers.

Reviewed on 11th June 2020
Hanfx's avatar
Hanfx

Easy to manage and clear information

I've received clear information from Halifax since setting up my help to buy ISA and they've always ensured that I am up-to-date with my knowledge of the product, including changes to interest rates. It has been easy to manage online and I have been... Read more

I've received clear information from Halifax since setting up my help to buy ISA and they've always ensured that I am up-to-date with my knowledge of the product, including changes to interest rates. It has been easy to manage online and I have been able to get answers to my questions either via the online help pages or by calling a representative.

Reviewed on 28th April 2020
Abs0n's avatar
Abs0n

Excellent account

Great interest rate and all went through smoothly on my house

Reviewed on 5th February 2020
Ht's avatar
Ht

Good all round

No complaints. 2.25% APR, 25% government incentive and pay in up to £200 a month! Just a shame that they discontinued their Help to Buy ISA.

Reviewed on 19th January 2020
Hugh Fitz's avatar
Hugh Fitz

A good way of getting on the ladder

The Halifax Help to Buy was very good and it encouraged us to put money away each month. The fact you can’t touch it, makes it a great way of ensuring that it builds up. When it came to closing the account, it was a relatively quick process although t... Read more

The Halifax Help to Buy was very good and it encouraged us to put money away each month. The fact you can’t touch it, makes it a great way of ensuring that it builds up. When it came to closing the account, it was a relatively quick process although they don’t always tell you that you only get the bonus money once you’ve made a purchase. This is the only downside

Reviewed on 23rd November 2019
Jack C 's avatar
Jack C

Didn't know their products

I wanted to help my son open a help to buy ISA before the deadline. I spoke to a Halifax advisor online who told me he could open an account online as he was already a Junior ISA holder. To cut a long story short, we weren't allowed to open an account... Read more

I wanted to help my son open a help to buy ISA before the deadline. I spoke to a Halifax advisor online who told me he could open an account online as he was already a Junior ISA holder. To cut a long story short, we weren't allowed to open an account online and when we went into the branch they couldn't help us to open the ISA. It was also suggested I try Santander as he already had a current account with them. After half an hour trying to solve the problem we actually went to Santander and opened a Santander help to buy ISA. It was a shame as we though it was a good product but customer service and misinformation let it down.

Reviewed on 22nd November 2019
Mrs Smith's avatar
Mrs Smith

Reliable

Have been with Halifax for over 20 years and wouldn't bank with anyone else!

Reviewed on 22nd November 2019
Hanfx's avatar
Hanfx

Good

Easy to use, good app friendly staff in store

Reviewed on 20th November 2019
Samantha Gibson's avatar
Samantha Gibson

ridiculously high fees

do not use this service . they charge for everything ... ended up losing any gains in fees

Reviewed on 14th August 2019
Boyd Morrison's avatar
Boyd Morrison

Online Saving Made Easy

Easy to do online, and can view and monitor my savings as I go along.

Reviewed on 7th July 2019
Hannah's avatar
Hannah

Simple no-fuss banking

Hassle free and easy to track your balance using the app

Reviewed on 15th April 2019
Aimee Rogers's avatar
Aimee Rogers

Highly recommended

Excellent product, excellent customer service

Reviewed on 10th November 2018
Pandora's avatar
Pandora

Halifax are the best

Help to Buy ISA is brilliant! The Halifax have the best deal and very efficient.¬

Reviewed on 17th August 2018
Sandra Moran's avatar
Sandra Moran

Excellent service and product

The interest rate on the H2B ISA is above market rate, the customer service is excellent, and the app and website are easy to use.

Reviewed on 11th April 2018
Michaela Brennan's avatar
Michaela Brennan

Extremely helpful and friendly company!

I found the team at Halifax to be very helpful, friendly and supportive, they took the time to explain everything to me and were patient in helping me to understand. I found the help to buy ISA itself extremely valuable, without this I don't think I... Read more

I found the team at Halifax to be very helpful, friendly and supportive, they took the time to explain everything to me and were patient in helping me to understand. I found the help to buy ISA itself extremely valuable, without this I don't think I would have been able to get in the property ladder. Because of the excellent service I went on to get my mortgage with Halifax and got an extra £1000 bonus on top of the help to buy bonus!

Reviewed on 4th April 2018
Rachel Hughes's avatar
Rachel Hughes

Was easy to use and helped me get on the property ladder

quick and easy to set up and easy to close when I needed

Reviewed on 9th February 2018
Joanna Petty's avatar
Joanna Petty