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Halifax Tracker Rate Mortgage Reviews

Ratings based on 7 reviews Last review 1 year ago

Halifax mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Halifax mortgage...

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Halifax mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Halifax mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Tracker Rate Mortgage Reviews (7)

8th September 2016

Great service and knowledgeable staff

Halifax were fantastic when we looked at buying our first home. Our mortgage advisor was spot on and gave us great advice and support to enable us to secure a mortgage. Once we found a home and throughout the buying process, halifax were always in...

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Halifax were fantastic when we looked at buying our first home. Our mortgage advisor was spot on and gave us great advice and support to enable us to secure a mortgage. Once we found a home and throughout the buying process, halifax were always in contact to ensure it all went smoothly!

6th September 2016

Dishonest

Don't use these if you value your privacy. Seems it's ok for other customers to ask about your personal financial details and be told the answers. That's bad enough. Trying to lie your way out of it and it dealing properly with this is worse.

31st August 2016

Solid As Expected

I have had a mortgage for 8 years. For the majority of that time, my experience has been pretty much plain sailing. I have had no issues at all and when I have had cause to speak on the phone or meet face to face to arrange changes, it has been dealt...

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I have had a mortgage for 8 years. For the majority of that time, my experience has been pretty much plain sailing. I have had no issues at all and when I have had cause to speak on the phone or meet face to face to arrange changes, it has been dealt with in a professional and timely manner. Communications are good and clear with no surprises encountered. All is as I would expect for one of the market leaders in the field. I would recommend without hesitation and would be disinclined to move elsewhere despite what look like tempting offers available at this time. I wish all my other financial experiences from a customer perspective were as dependable as those I've had with Halifax.

30th August 2016

What You See is What You Get

People are amazing creatures to watch especially in public places such as restaurants, supermarkets and banks. They go about their business in an unsuspecting way. Totally oblivious too others. Recently I walked into the Halifax to find bank staff...

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People are amazing creatures to watch especially in public places such as restaurants, supermarkets and banks. They go about their business in an unsuspecting way. Totally oblivious too others. Recently I walked into the Halifax to find bank staff scattered all over the place, some at a kiosk serving customers, some at the welcome desk and some sitting at desks waiting to greet customers for their booked appointments. This you may say is normal, whats the problem? The problem for me was that neither one looked interested in their customers. They appeared to be having more interest in each other with their day to day chatter, laughing and smiling at whats happening in their daily lives. Which begs the question. What has this to do with work? Should this not be left to lunch time or closing time? I would like to see more chatter with the long line of customers waiting in queues or loitering in the foyer waiting on some inspiration from the staff. Do I open an Isa or do I not? Do I want to bank here or do I not and so on. Surely people contact is not a thing of the past? Or is it? We are do reliant on social media to do it for us. I was only browsing on this occasion - pondering on the idea of opening a savings account and checking up on my mortgage, but found myself studying the body language of the bank staff instead. Its good to feel you are a person and not just a number and that's exactly how I felt on that occasion unfortunately. Perhaps it was because it was a Monday, first working day after the weekend. Goodness knows. Anyway, I walked out and went somewhere else, so definitely room for improvement.

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