Halifax Ultimate Reward Current Account Reviews

  Ratings based on 74 reviews       Last review 1 month ago    

Halifax Ultimate Reward Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Ultimate Reward Current Account reviews to find out what life as a Halifax customer is...

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Halifax Ultimate Reward Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Ultimate Reward Current Account reviews to find out what life as a Halifax customer is really like. And remember, if you are a Halifax customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Halifax Ultimate Reward Current Account reviews. Together, we can make financial services work better for everyone.

Overall Rating

Great

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Halifax Review Insight

What are people saying in their reviews?

Customer Service

73% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

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Your Ultimate Reward Current Account Reviews

74 reviews

Review Halifax's Ultimate Reward Current Account now

Convenient App

I have been a customer since the mid 80s. Although in recent years I have mainly managed my accounts through the App which I find very good and easy enough to navigate. When I have had to visit a branch, I found it a bright environment friendly staff.... Read more

I have been a customer since the mid 80s. Although in recent years I have mainly managed my accounts through the App which I find very good and easy enough to navigate. When I have had to visit a branch, I found it a bright environment friendly staff. However some years ago I applied for a personal loan and I was turned down because I had not been in my new address for more than 6 months, although I had the account with them for 14 years at the address I moved from! I found that the
' Personal' loan was not that personal at all, as the computer just said NO! In all the time I have held the account I have never been in the red, quite the opposite! Needless to say, I would never apply for a loan or other products they offer. It's just convenient.

Reviewed on 11th August 2021
Terence Potts's avatar
Terence Potts

Decent account

Online Banking and general customer service is really good. It has become quite expensive, and be aware that the insurance "perks" offer only the lowest possible level of service and cover. AA cover wont get you home, mobile phone cover charges... Read more

Online Banking and general customer service is really good. It has become quite expensive, and be aware that the insurance "perks" offer only the lowest possible level of service and cover. AA cover wont get you home, mobile phone cover charges you £100 you a replacement handset of their choosing, etc. etc. So check its suitable for you.

Reviewed on 10th August 2021
Graeme Ackland's avatar
Graeme Ackland

Great account

Always very helpful,honest and reliable

Reviewed on 15th April 2021
SJG10's avatar
SJG10

Good perks for the price

Good perks of course are only good if you use them. I've banked with Halifax for the majority of my life and generally found their service excellent. I've used a number of their products over the years but in general, have found the ultimate reward... Read more

Good perks of course are only good if you use them. I've banked with Halifax for the majority of my life and generally found their service excellent. I've used a number of their products over the years but in general, have found the ultimate reward account to be a good balance of bang for the buck.

Reviewed on 25th March 2021
Chris's avatar
Chris

Great customer service and perks

Great perks and easy/friendly service. Branches in many useful locations.

Reviewed on 18th February 2021
Josh Tuffin's avatar
Josh Tuffin

Brilliant power of attorney service

They just made an emotional time much easier is an efficient and friendly way

Reviewed on 17th February 2021
Dean Howford's avatar
Dean Howford

Fantastic value if you use the benefits

As long as you avail of the overdraft it’s good value. Over the last few years we have had occasion to use the AA, Travel and Mobile phone insurance. Each time it has been a quick and satisfactory response. I would definitely recommend this product.

Reviewed on 26th December 2020
Edward Norton's avatar
Edward Norton

Great Bank

Great Bank and great features on bank account, easy to talk to, and App is great

Reviewed on 11th July 2020
iamrandom's avatar
iamrandom

Martin

I am very happy with Halifax I would never change it everywhere I wanted to open an account and didn't want to open it anywhere so I visited halifax and immediately opened my account I am very satisfied

Reviewed on 7th February 2020
Marti's avatar
Marti

Holiday Insurnance Nightmare

Assistance after road accident abroad has been a nighmare, Axa insurance (the chosen Halifax provider) is terrible, constantly cutting corners to save themselves money after my surgeon and doctore specifically outlined my medical requirements were not... Read more

Assistance after road accident abroad has been a nighmare, Axa insurance (the chosen Halifax provider) is terrible, constantly cutting corners to save themselves money after my surgeon and doctore specifically outlined my medical requirements were not met for travel, cannot get through on the phone, minimum of 40mins on hold.
Literally spent days on the phone.

Reviewed on 20th January 2020
Tim's avatar
Tim

Helpful and friendly

Every encounter with Halifax has been great. The app is simple and secure, I can deposit cheques using it which is great as I'm housebound

Reviewed on 19th December 2019
Susan Hall's avatar
Susan Hall

The benefits you get are brilliant, especially brake down cover

I love the benefits you get with the ultimate reward card. The reassurances knowing that if you brake down you can get rescued, if your phone breaks you can get it repaired. Everything is simple.

Reviewed on 26th April 2019
Becky Walton 's avatar
Becky Walton

Accessible

Excellent customer service Helpful in branch Easy to use online babko

Reviewed on 26th April 2019
Genevieve Norton's avatar
Genevieve Norton

Bad changes

Constantly increasing prices of account monthly fee and overdraft costs have nearly doubled.

Reviewed on 15th April 2019
Bec7919's avatar
Bec7919

A bank for all needs

I have been with the Halifax for many many years and I cannot fault them. A product for every need and easily accessible via internet banking All round great bank

Reviewed on 3rd February 2019
Sharon Ann Evans's avatar
Sharon Ann Evans

Great!

Such a great company! Always got great support

Reviewed on 13th January 2019
Elliotjj1's avatar
Elliotjj1

Branch visits always stressful

When I need to do things online it’s generally fine, but whenever I visit the branches the staff always seem young and inexperienced and usually unable to help with the query I had. The last time I went in to enquire abor business banking and the girl ... Read more

When I need to do things online it’s generally fine, but whenever I visit the branches the staff always seem young and inexperienced and usually unable to help with the query I had. The last time I went in to enquire abor business banking and the girl said ‘just do it online’ and then handed me a phone number if I needed any help! The reason I had gone in personally was to get face-to-face help.

Reviewed on 23rd November 2018
Cerys Galbraith's avatar
Cerys Galbraith

Great perks

One of the best advantage accounts going. The price is a little higher than most but if you travel a lot the worldwide (including usa) travel insurance is great.

Reviewed on 2nd September 2018
Paul's avatar
Paul

Excellent service from Halifax

I have been with the Halifax for 6 years. I have never had a problem.They have always helped me out when I needed them.Excellent.

Reviewed on 23rd July 2018
Paul's avatar
Paul

always there for me, even if fraud attempted

Had a recent attempt at an online fraud on my account, and halifax dealt with it brilliantly. I was contacted through a trusted source that already existed on my phone to highlight an attempted payment that they had stopped before it went through. I... Read more

Had a recent attempt at an online fraud on my account, and halifax dealt with it brilliantly. I was contacted through a trusted source that already existed on my phone to highlight an attempted payment that they had stopped before it went through. I then contacted the fraud team who stopped the transaction showing on my account. I'd say they are always there for their customers. Thanks Halifax, you saved me losing hundreds of punds, as this transaction was probably only the start!

Reviewed on 23rd July 2018
heatherwatson's avatar
heatherwatson