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Halifax Ultimate Reward Current Account Reviews

Ratings based on 57 reviews Last review 2 months ago

Halifax Ultimate Reward Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Ultimate Reward Current Account reviews to find out what life as a Halifax customer is...

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Halifax Ultimate Reward Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Ultimate Reward Current Account reviews to find out what life as a Halifax customer is really like. And remember, if you are a Halifax customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Halifax Ultimate Reward Current Account reviews. Together, we can make financial services work better for everyone.

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Your Ultimate Reward Current Account Reviews (57)

23rd July 2018

always there for me, even if fraud attempted

Had a recent attempt at an online fraud on my account, and halifax dealt with it brilliantly. I was contacted through a trusted source that already existed on my phone to highlight an attempted payment that they had stopped before it went through. I...

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Had a recent attempt at an online fraud on my account, and halifax dealt with it brilliantly. I was contacted through a trusted source that already existed on my phone to highlight an attempted payment that they had stopped before it went through. I then contacted the fraud team who stopped the transaction showing on my account. I'd say they are always there for their customers. Thanks Halifax, you saved me losing hundreds of punds, as this transaction was probably only the start!

3rd February 2018

It really is ultimate

You can't go wrong with having breakdown cover, has saved me a few times. Holiday insurance is brill; if only I could afford to go. Mobile insurance I used that last year Loads of others. And not bad price, it would cost more to do get all these...

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You can't go wrong with having breakdown cover, has saved me a few times. Holiday insurance is brill; if only I could afford to go. Mobile insurance I used that last year Loads of others. And not bad price, it would cost more to do get all these benefits separately.

1st February 2018

Great Account including Packages

This account includes a £300 fee free overdraft and also includes some brilliant packages saving you money where you would buy these else where. The packages are Home Emergency Cover, AA Breakdown Cover, Mobile Phone Insurance and Worldwide multi-trip ...

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This account includes a £300 fee free overdraft and also includes some brilliant packages saving you money where you would buy these else where. The packages are Home Emergency Cover, AA Breakdown Cover, Mobile Phone Insurance and Worldwide multi-trip family travel insurance. The only thing I would say though it does charge £15 to have this account.

5th January 2018

Too many mistakes

I've experienced far too many errors with Halifax. When issues have been highlighted they are slow to take ownership and/or rectify. This is very much to the detriment of their customers and feels like they value their customers in name only.

10th November 2017

The "included" Home Emergency service will leave your account empty !

Boiler broke - the emergency service took 4 days to arrive! The guys looked at it and said can fix it on Following Monday. Got a call afterwards asking me to pay nearly £500 as a "policy top up" !!! £276 will get me repair and a whole year cover with ...

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Boiler broke - the emergency service took 4 days to arrive! The guys looked at it and said can fix it on Following Monday. Got a call afterwards asking me to pay nearly £500 as a "policy top up" !!! £276 will get me repair and a whole year cover with British Gas so ... no thank you. The contractor was also rude and calls were received from various mobile phone numbers - not sure it was a legit company providing the service.

3rd November 2017

A total shamble

For the first time after being a Halifax customer for over 40 years I used ultimate rewards insurance due to a faulty...

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For the first time after being a Halifax customer for over 40 years I used ultimate rewards insurance due to a faulty boiler.
I was promptly directed to a local plumbing firm called: Absolute heating, they guaranteed to be at my address the next day, when the next day came it all started to go Pear shape: Tic-Toc, Tic-Toc etc...
and you know the rest,
I decided to call Halifax and was put on hold for a good 30 minutes ,
Y battery was running low so I opted for a call back that never came , this was already 11:00 am, I then decided to call the firm who was supposedly to come to my rescue, only to be told they had no idea who I was, even with the job reference number.
So I called again Halifax to inform them of the situation, after 35 minutes on hold and a low battery again, at that point I was informed by absolute heating that an engineer was on his way, the call back never came, so I waited for the engineer who had called me to say he was on his way and would be at my address within 15 minutes: Tic Toc, Tic-Toc etc..., then a call arrived informed me the engineer was outside my house, I saw no one and asked what transport or what did the person looked like as there was no one to be seen.
Are you at your address? Have you ever lived at your address? Yes! And why are you not there! Where are you exactly, the man was st a totally different place he had been given the wrong post code. The engineer eventually came and gave me details of the work that needed to be done.
At about 5 pm the call back arrived from Halifax home emergency 6 hours late, an advisor insisted on 2-3 occasions that I should speak Italian to make things easier because of my name , I was already very frustrated due to all that it happened through the day l decided to raise a complaint, an hour late I received a further call from home emergency informing me that the job could be done at an extra cost, when the quote was told I was told that I was penalised for the engineer being st the wrong address! Have you ever seen a volcano erupt? How dare they charge me for sending the man to a wrong address, after 40 years banking with them the moment you say your account number they should have all information at hand including the correct post code, my code ends with FX, I think they told To the guy X spelled EX so they sent him to FE, to add salt to the wound I was told to pay the excess or the job would not progress, this was s living nightmare, they will hear from me again, moral of the story make sure they are literate with phonetic spelling, hope the boiler does not break down again!

4th September 2017

Covers a lot in one package

For £15 a month I get a range of insurance products all in one package. I've used the phone insurance three times (whoops) and the service has always been efficient. Plus the additional benefit of a free overdraft helps me from making another whoops.

5th June 2017

Value for money

I find it value for money, if I don't use my overdraft then I only pay £10pm if I do use it I pay £15. I've used the services a number of times and never had an issue. Love the banking app, very easy to use and understand, I'm able to transfer money ...

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I find it value for money, if I don't use my overdraft then I only pay £10pm if I do use it I pay £15. I've used the services a number of times and never had an issue. Love the banking app, very easy to use and understand, I'm able to transfer money in an instant and pay bills on the go.

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