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Halifax: Cash ISA reviews

Name: Cash ISA
Rating: 3.8 (56 reviews)

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3.56

Based on 56 reviews, last reviewed 12th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

25%

18%

11%

Latest highest rating:

5

Employee assistance Their employee gave assistance in setting my ISA up Reviewed on: 12th June 2025

Latest lowest rating:

1

I.S.A. transfer fiasco They lost my I.S.A. transfer £1000's when I transferred to another provider. I had to go into their branch who admitted that they did not know where ... Read more Reviewed on: 12th June 2025

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Halifax Cash ISA reviews (56)

Employee assistance

Their employee gave assistance in setting my ISA up Reviewed on: 12th June 2025

I.S.A. transfer fiasco

They lost my I.S.A. transfer £1000's when I transferred to another provider. I had to go into their branch who admitted that they did not know where the £ was. After many phone calls which did not rectify the problem. Only after I contacted Daily Mail money page did they actually sort it. Reviewed on: 12th June 2025

The highest interest rate I could find for a one yea...

The highest interest rate I could find for a one year fixed rate ISA account. Reviewed on: 17th April 2025

Branch closure left us with issues

Our local branch closed down, they were always so helpful in there. Now I am stuck with online banking but can't access my child's account this way so I will have to find another branch to sort it out. I will have to change banks to one where all our family accounts are accessible online, or I can go into a local branch to sort out. Reviewed on: 2nd April 2025

I have just opened an ISA account depositing £200 in...

I have just opened an ISA account depositing £200 in preparation for topping up to £20,000 in June with retirement funds. Already made 91p interest on that in six weeks! Reviewed on: 2nd April 2025

customer rating.

Very professional response to any banking questions posed to them by clients, and always curtious both at the branch counter and by appointments. Reviewed on: 26th February 2025

Unable to transfer ISA away from Halifax.

I have been bounced around Halifax in branch, phone and emails for nearly 4 months trying to transfer an ISA away from them. I would never use them again, their customer service is hideous. Reviewed on: 23rd January 2025

I had ISA with halifax for many years.

I had ISA with halifax for many years. I transferred it to other bank to new fixed ISA. But I transferred partial amount only. Rest of the amount they presumably sending me by cheque...still waiting more than 2 weeks and closed my account without sending me any acknowledgement. It's very annoying and still waiting for my cheque by post. Called to them many times, no clear answer. Reviewed on: 5th August 2024

I have always had a positive experience with the cus...

I have always had a positive experience with the customer support service at Halifax. Reviewed on: 9th June 2024

ISA with decent rate

The interest rate is alright . Have not had any problems as yet with logging in Reviewed on: 25th May 2024

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