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Halifax: Cash ISA reviews

Name: Cash ISA
Rating: 3.64 (62 reviews)

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3.64

Based on 62 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

44%

23%

16%

13%

Latest highest rating:

5

Easy to use online mobile banking app, and great tel... Easy to use online mobile banking app, and great telephone customer service. Quick simple easy & helpful Reviewed on: 20th August 2026

Latest lowest rating:

1

I entrusted them with a significant amount of money,... I entrusted them with a significant amount of money, but when I attempted to withdraw my funds, issues began to arise. My withdrawal requests were rep... Read more Reviewed on: 30th March 2026

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About this product

Halifax offer a range of cash ISAs that are fixed rates or instant access.

Halifax Cash ISA products include ISA Saver Fixed, ISA Reward Bonus Saver, ISA Saver Variable and Instant ISA Saver. Most accounts can be opened with just £1, but fixed rates have a minimum first deposit amount of £500.

Halifax Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Cash ISA reviews (62)

Easy to use online mobile banking app, and great tel...

Easy to use online mobile banking app, and great telephone customer service. Quick simple easy & helpful Reviewed on: 20th August 2026

Excellent customer service.

Excellent customer service. Memeber of staff go above and beyond in ensuring that your queries are resolved in a timely manner. Members of staff also take time to explain the properties of each product, ensuring you are making a well-informed choice. Reviewed on: 16th July 2026

The online set up was clear and simple.

The online set up was clear and simple. Reviewed on: 16th April 2026

Good rates, easy to apply, very happy with it

Good rates, easy to apply, very happy with it Reviewed on: 16th April 2026

I entrusted them with a significant amount of money,...

I entrusted them with a significant amount of money, but when I attempted to withdraw my funds, issues began to arise. My withdrawal requests were repeatedly delayed, and eventually, all communication from their side stopped. It became obvious that I had been scammed. While searching for a way to recover my money, I came across a recovery service called Roberts Lee via Staunch View ORg ( Roberts Lee 618 Gmail com, which specializes in assisting fraud victims. Although I was initially skeptical, I decided to reach out due to my situation. From the start, their team was responsive, professional, and clearly knowledgeable about handling cases like mine. They took full control of the process, dealt with Imperial-Finance on my behalf, and worked diligently to resolve the matter. Reviewed on: 30th March 2026

I have been trying to transfer an isa

I have been trying to transfer an ex… I have been trying to transfer an ex junior ISA to a much better and much higher percentage supplier for nearly a year. I have had multiple cancellations by Halifax for a multitude of reasons. I’m sure they will run out of excuses eventually, but this is costing money. I will visit the “local” branch and try again. Reviewed on: 22nd March 2026

Employee assistance

Their employee gave assistance in setting my ISA up Reviewed on: 12th June 2025

I.S.A. transfer fiasco

They lost my I.S.A. transfer £1000's when I transferred to another provider. I had to go into their branch who admitted that they did not know where the £ was. After many phone calls which did not rectify the problem. Only after I contacted Daily Mail money page did they actually sort it. Reviewed on: 12th June 2025

The highest interest rate I could find for a one yea...

The highest interest rate I could find for a one year fixed rate ISA account. Reviewed on: 17th April 2025

Branch closure left us with issues

Our local branch closed down, they were always so helpful in there. Now I am stuck with online banking but can't access my child's account this way so I will have to find another branch to sort it out. I will have to change banks to one where all our family accounts are accessible online, or I can go into a local branch to sort out. Reviewed on: 2nd April 2025

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