Halifax ISA Saver Reviews

Halifax ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Halifax is really like. Oh, and if you have experience using a Halifax ISA, you can write a review too. Smart Money People is the UK's lea...
READ MOREHalifax ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Halifax is really like. Oh, and if you have experience using a Halifax ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.
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Halifax Review Insight
What are people saying in their reviews?
Customer Service
53% of feedback is Process related
Customer profile
Top Age Profile: 25-34
Top Channel Preference: Online
Your ISA Saver Reviews
39 reviews
isa
not happy at all with the interest rates
Reviewed on 16th May 2022Suzanne Friend![]()
Great at taking the money, poor at giving it back
Opened a help to buy ISA 5 years ago, I am buying a house now. Went to close it to find that is must be done in branch, ok fine. However ALL branches including major city centre ones ONLY open 0930 till 1400. As I work mon-fri, like most people, I can’t d Read more
Opened a help to buy ISA 5 years ago, I am buying a house now. Went to close it to find that is must be done in branch, ok fine. However ALL branches including major city centre ones ONLY open 0930 till 1400. As I work mon-fri, like most people, I can’t do this. Called customer service to be told basically “tough”. Was told I could write a letter to the closing team, you read that correctly write a letter, no phones, no email. The closing team don’t have phones or computers apparently, but was advised they will probably just tell me “tough” too as it MUST be done in branch. I was also offered to have my complaint escalated to the complaints team, which could take 8 weeks which is great when your trying to buy a house and need the money straight away.
When I asked why not for example close branch’s on a Wednesday and open on a Saturday was told this was because of COVID 19???? Other banks are open on a Saturday, Barclays for example I said to be told yes but we have chosen not to do that so again “tough”.
I now have to take a day off work at the cost of £150 just to access MY money.
Quite possibly the worst banking service I have ever experienced, not willing to help in the slightest just kept saying it’s in the terms and conditions even though when I agreed to those terms and conditions the branch’s were open mon-sat 9am till 5pm but again just told basically “tough”
I will NEVER bank with Halifax again after this and I STRONGLY advise others to do the same.Reviewed on 13th February 2021David![]()
Fantastic service
Extremely good customer service helped me understand correct isa for me
Reviewed on 1st June 2020Haliuser12![]()
Halifax ISA
Very simple to set up and great way to save!
Reviewed on 8th May 2020Hanfx![]()
HALIFAX ISA STRANGE DECISION
My 5 Year ISA reached maturity recently and as I have done for the 20+years I have had an ISA with the Halifax I simply planned to start a new one with them but was amazed when A I saw the paltry interest rate they were paying on the accoun0.75 % plus onl Read more
My 5 Year ISA reached maturity recently and as I have done for the 20+years I have had an ISA with the Halifax I simply planned to start a new one with them but was amazed when A I saw the paltry interest rate they were paying on the accoun0.75 % plus only 2 year ISA . Needless to say I looked elsewhere and found a good deal at almost 3 X the interest rate at a fixed 5 year deal
Reviewed on 9th February 2020Denise Southworth![]()
Easy to set up!
Easy to set up and keep track, always more than helpful in-store too!
Reviewed on 3rd January 2020Sally05![]()
Financial benefits
I have had my ISA with Halifax for several years and I am very happy with the way in which I have benefitted from the options made available to me and the advantages of being a customer with several different accounts which can all be accessed and managed Read more
I have had my ISA with Halifax for several years and I am very happy with the way in which I have benefitted from the options made available to me and the advantages of being a customer with several different accounts which can all be accessed and managed collectively to ensure that personal finances are well maintained, organized, and connected to enable the opportunity of achieving the maximum potential outcome.
Reviewed on 8th November 2019Caroline![]()
Excellent bank, terrible adverts
I like the trustworthiness of this bank . However their tv adverts are cringeworthy and do not reflect a serious brand
Reviewed on 27th December 2018Jen hague![]()
Halifa review
I would recommend Halifax they are great bank to bank with and have great communication skills and when ever I have a problem they will help
Reviewed on 14th November 2018Chris![]()
All good
Had isa with Halifax for some time now and would never change it to another bank
Reviewed on 6th November 2018Gary Wilson![]()
Forward thinking
I csn cash cheques in from my phone
Reviewed on 23rd September 2018Jo Heath![]()
No incentive for loyal customers
Have had my ISA with Halifax for years, but have just moved transferred all my money. Halifax ISA and savings interest rate has been consistently low for the past few years, where some other providers offer considerably better rates. As there is no incent Read more
Have had my ISA with Halifax for years, but have just moved transferred all my money. Halifax ISA and savings interest rate has been consistently low for the past few years, where some other providers offer considerably better rates. As there is no incentive for me to stay, they have lost me as a customer.
Reviewed on 11th February 2018cav8uk@gmail.com![]()
friendly service
the staff are friendly and helpful
Reviewed on 10th February 2018gurdev![]()
Very satisfied customer
I’ve been with Halifax for about 7 years now and I have only had a positive experience whether that be banking, saving, lending. All my family members have an ISA with them. It’s extremely easy to save and send/transfer money in and out. A very satisfied Read more
I’ve been with Halifax for about 7 years now and I have only had a positive experience whether that be banking, saving, lending. All my family members have an ISA with them. It’s extremely easy to save and send/transfer money in and out. A very satisfied customer
Reviewed on 21st January 2018Victoria Veasey![]()
What's the point
The interest is so low that you may as well invest in lottery tickets.
Reviewed on 15th January 2018DavidA![]()
Good easy access
I love my ISA as I can get easy access to it at when times are hard, yet save when times are well
Reviewed on 19th November 2017Sue Barton![]()
Great flexibility and app accessibility
Poor interest rates and benefits
Reviewed on 15th November 2017Lucy Major![]()
Great isa
Opened one of these isa savers and am very happy with it.gives me the advantage of an isa but can withdraw monies if needed without occurring fees.
Reviewed on 8th November 2017Gaz Wiz![]()
Professional and efficient
So far no issues with this bank, £100 joining was great too
Reviewed on 4th September 2017Gedas Palubinskas![]()
Rubbish return
It's not really worth any time, the rate is terrible.
Reviewed on 6th June 2017Laura Hewett![]()
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