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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,266 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1266)

They are now increasing the monthly charge from 4 to...

1
They are now increasing the monthly charge from 4 to 5 pounds Reviewed on: 22nd January 2026

An excellent bank,

5
An excellent bank, who really looks after their customers. The 123 account is better than most other bank accounts because of the money they pay Reviewed on: 22nd January 2026

I started with 123 current account

5
I started with 123 current account and now have the EdgeUp current account. With this I get a good rate of interest on my balance, and cash back on certain direct debits, while having instant access to my money. My wife has a similar account, and we are both very pleased to recommend Santander to others!! Reviewed on: 22nd January 2026

Very small interest on saver accounts, no overdraft...

3
Very small interest on saver accounts, no overdraft guaranteed and in general not much room to grow a savings account. Reviewed on: 22nd January 2026

Santander

5
Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Good customer service

5
Easy to understand info, good customer service Reviewed on: 5th September 2025

Current Account.

5
Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily manage/check my balance online and in the app. The santander app is probably one of my favourite banking apps i have used. its very user friendly and easy to use. The interest rate was good at the time comparing to the rest of the market however it would be great if this was higher. Reviewed on: 15th July 2025

Santander Current Account-

4
Santander Current Account- i didn’t realise this had been discontinued, i originally had a student account and it was automatically upgraded to a graduate account and given a £2000 overdraft without asking, at the time this was good however now i cannot get out of it. Reviewed on: 14th July 2025

Is that a bank for the elderly ?

2
Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest which they have a statutory duty to provide and on each occasion that certificate was not available and still isn’t . The branch are unable to explain why and the complaints department which I phoned today made it impossible for me to complain . Their „ security questions „ were such that I , as an old person was unable to answer . I need to do my tax return and will not be able to rely on the required certificate . Reviewed on: 23rd June 2025

123 current account was reliable with good cashback

5
I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the budgeting tools - they seem not to be available or updated with most recent transactions sometimes. Reviewed on: 18th April 2025

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