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All reviews (5)

Review of the Santander, 123 Current Account (discontinued):

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After 50 years with NatWest we moved to Santander

We moved our accounts to Santander, after more than 50 years banking with NatWest as their customer services had deteriorated so much. Santander is much better and whilst it is a great shame that they have closed their branch near us their on-line and telephone banking service is excellent. Clearly we should have move accounts long ago as customer loyalty clearly does not work both ways. Reviewed on: 23rd January 2026

Review of the Churchill Insurance, Car insurance:

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Have Insurers lost the plot?

My policy is due to be renewed soon but the quote I received has an incease of nearly 40%. When challenged I was immediately offered a discount of £50. However I was able to get slightly better cover through a comparison website at marginally less than I paid last year. The business model is flawed as there is no loyalty to customers rather one of quoting a randomly high premium and seeing if it is noticed. Reviewed on: 6th September 2024

Review of the Churchill Insurance, Home insurance:

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Are existing customers treated fairly?

When my home and contents cover came up for renewal I was horrified that the premium had gone up by over 35% so we did some research for better offers. Using the same data we discovered that insuring house and contents separately was much cheaper than doing them together. Churchill also told me on the phone that if I went elsewhere then I would get a better offer next year! In the end we have re-insured partly with Churchill and gone elsewhere for the contents saving us nearly £90 overall. Reviewed on: 27th August 2023

Review of the Golf Care, Golf Insurance:

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Easy to Make a Claim

I had to make a claim following a hole-in-one and the whole process was very easy and they settled the amount in full without delay. Reviewed on: 18th July 2022

Review of the Golf Care, Golf Insurance:

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Golf Cover

Gives good peace of mind and were very good after I had a hole in one in a big county event. Reviewed on: 2nd October 2021

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