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Santander: 123 Current Account reviews

4.15
Based on 1,227 reviews, last reviewed 17th Sep 2024
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Great Bank One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, th... Read more Reviewed on: 24th August 2024
Kathryn Moxey's avatar
Kathryn Moxey

Latest lowest rating:

1

Not a save bank! Lost a lot of money because of them! Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank ... Read more Reviewed on: 17th September 2024
Franz Josef Steiner's avatar
Franz Josef Steiner

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

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Santander 123 Current Account reviews (1227)

Impossible to talk to someone and the chatbot is use...

3
Impossible to talk to someone and the chatbot is useless. Reviewed on: 16th February 2024

WOULD NOT RECOMMEND SANTANDER

2
4 times I had problems with debit card. Santander very slow to react and lengthy phone calls required to resolve situation. Refused to take any responsibility for their own errors and rude attitude. Reviewed on: 15th February 2024

The 1 2 3 Lite account gives Cashback on Direct Debits

4
The 1 2 3 Lite account gives Cashback on Direct Debits but have adjusted them over the years so not quite so advantageous Reviewed on: 15th February 2024

Account is easy to use.

5
Account is easy to use. Good support over the phone and a nice bonus of cash back on certain things. Interest rates are not the best I found but over all I’ve had a good experience banking with them. Reviewed on: 15th February 2024

Easy to use app.

5
Easy to use app.Log in not too long.Like the cashback . Reviewed on: 15th February 2024

Great Banking at your finger tips

5
the 123 account fitted my needs, but it also introduced me to the Edge account which was linked to a savings account. As we had a joint account we could put £8000 away for a year earning 7%. That's great! AT the end of the year I will look elsewhere. I stick with Santander because they are solid, reliable and never let me down Reviewed on: 14th February 2024

Keep your money organised easily

5
The website is clearly organised and makes managing money painless. You can see the status of any linked accounts such as mortgage and savings at a glance so that you feel fully in control. Upon logging off it gives you a summary of your activity which is helpful. Reviewed on: 11th February 2024

no problems and good service ease of use of online s...

5
no problems and good service ease of use of online services Reviewed on: 26th January 2024

Brilliant

5
I have banked with Santander for over 25yrs and honestly a great bank never any issues regarding contacting them and they mobile app is excellent Reviewed on: 20th January 2024

Local Branch Phone Number is a Premium Rate Number

1
My local Santander branch in West Bridgford, Nottingham left a message to ring them. I rang and a 13 minute call, for some of which I was on hold, cost £4, as it is a premium rate 05511 number. Why are Santander using Premium rate numbers? Reviewed on: 3rd January 2024

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