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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Reliable and have been using them for years.

Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

good range of cashback options and good app Reviewed on: 26th February 2025

Excellent account shame it’s ended

Excellent account just a shame it’s not available anymore. Easy to access and good interest on account balance. Online services great new app not so great. Reviewed on: 26th February 2025

Easy to keep track of money using app.

Easy to keep track of money using app. Good customer service at the branch in town. Reviewed on: 26th February 2025

I am satisfied with these conditions

it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

So hard to set up an account.

So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were asking me to do things I’d done two weeks previous. Such a confusing, long and complex process I just gave up in the end. Reviewed on: 28th November 2024

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