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Emma

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Review of the Santander, 123 Current Account (discontinued):

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Santander the worst experience we ever had

I needed scaffolding to paint the exterior of our house. Scaffolders were recommended to us and came round and quoted £2000 with £1000 to be paid upfront and the rest on delivery. We paid the deposit and then the had to delay the scaffolding being erected. This was fine but the company said they would require the rest of the money. So we paid. The date came and went and no scaffolding. The company made what seemed like legitimate excuses until months passed and we started to realise the scaffolding was never going to appear. A friend said we should speak to our bank and they could help. We called the bank and they said yes they could, we had to give them all the details, texts, emails, money etc. which in good faith we did. They then froze the company’s bank account and gave them our names as having requested this. We received a barrage of abuse and felt threatened in our own home. The police could do nothing as unless they break in to your home the fact they have stolen £2000 doesn’t count. The bank did nothing and in the end we requested they unblock their account. The bank did nothing, we lost £2000 and had the worst experience of our lives Reviewed on: 23rd January 2026

Review of the Protectmybike, Cycle insurance:

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Great value for money and complete peace of mind

Great value for money and complete peace of mind Reviewed on: 29th September 2024

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