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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.95/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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Review summary

People rate this company as Excellent based on 9,676 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended positively over the past 90 days

Moneybox makes saving and investing feel easy and even fun with its simple, user-friendly app and competitive interest rates. The Lifetime ISA is a standout, helping many save for their first home with clear guidance and motivating features. Customer service is quick, friendly, and genuinely helpful, adding to the positive experience. Some find fees a bit steep and occasional app glitches frustrating, but overall it’s a trusted tool for building better financial habits.

Positive themes

  • Moneybox app is super easy to use and makes saving straightforward and enjoyable.
  • Moneybox Lifetime ISA helps save for a first home with great rates and easy tracking.
  • Customer service at Moneybox is friendly and quick to resolve any questions or issues.

Negative themes

  • Some find Moneybox fees high for small investments which can eat into returns.
  • Occasional app glitches cause deposit delays or double charges for some users.
  • A few users felt communication about ISA rules and bonuses was unclear or misleading.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Reviews for Moneybox app

Showing 11 of 9676 company reviews • Last reviewed within 7 days

Amazing!

Lifetime ISA • 3rd March 2026

Moneybox and their mortgage advise service were so helpful to my partner and I buying our first home. They answered all of our questions quickly... Moneybox and their mortgage advise service were so helpful to my partner and I buying our first home. They answered all of our questions quickly and were happy to explain whenever we had any questions Read more Read less

{"display":"Lucy","full_name":"Lucy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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A great service

Lifetime ISA • 3rd March 2026

Me and my partner used moneybox lisa to get our first house and the support we received when withdrawing was exceptional. Also the free mortgage... Me and my partner used moneybox lisa to get our first house and the support we received when withdrawing was exceptional. Also the free mortgage advice was a massive bonus aswell. All round a great service which Id recommend to anyone Read more Read less

{"display":"Gareth W","full_name":"Gareth W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great customer service

    I have spoken to customer service a few times, and are always helpful and resolve any issues

    {"display":"Keliegh D","full_name":"Keliegh D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Keliegh D 3rd March 2026
  • 5/5

    Best way to Save

    Started using the app to save a deposit for a house, and a couple of years later, my dream has come true, now I use... Started using the app to save a deposit for a house, and a couple of years later, my dream has come true, now I use it as a way to keep my savings, especially with the stocks and bonds options. Read more Read less

    {"display":"Sion Williams","full_name":"Sion Williams","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1375533.png"}}'s avatar
  • 5/5

    Opening a cash ISA was simple and straight forward

    Opening a cash ISA was simple and straight forward

    {"display":"M W S","full_name":"M W S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    M W S 2nd March 2026
  • 5/5

    Good Savings accounts

    I have never had any issues with MoneyBox, The LISA i have wtih them is at a better interest rate than most i've seen and... I have never had any issues with MoneyBox, The LISA i have wtih them is at a better interest rate than most i've seen and I really like the way they can predict my future value of the LISA based on my deposits and try to gently encourage me to put more in Read more Read less

    {"display":"lotrpyjamaboy","full_name":"lotrpyjamaboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Set up and access

    Easy to set up, clear instructions and simple to track account.

    {"display":"MW","full_name":"MW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    MW 2nd March 2026
  • 5/5

    Helped me to buy my first house.

    Helped me to buy my first house. Couldn’t have gone smoother

    {"display":"Adam D","full_name":"Adam D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Adam D 2nd March 2026
  • 5/5

    Top marks across the board

    Great selection of products, easy to open and manage accounts and great customer service when needed.

    {"display":"Anthony W","full_name":"Anthony W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Anthony W 1st March 2026
  • 5/5

    Perfect experience for a complicated matter.

    Perfect experience for a complicated matter. Customer service definitely helped me get all my answers for what I didn't know

    {"display":"Luke Poole (Emeraldsoul2202)","full_name":"Luke Poole (Emeraldsoul2202)","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1374092.png"}}'s avatar
  • 4/5

    Excellent platform for savers and investors!

    Excellent app with lots of tips and guidance to their customers.

    {"display":"Cyril ","full_name":"Cyril ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Cyril 1st March 2026

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