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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.93/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 17,020 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
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Reviews for Moneybox app have trended negatively over the past 90 days

Moneybox app makes saving and investing feel simple and even fun, with clear info and great interest rates across Cash ISA and Lifetime ISA. The app’s ease of use and helpful customer service really stand out, making it a top choice for first-time savers and seasoned investors alike. Some wish the interest rates were a bit higher and found occasional delays in fund transfers, but overall it’s a brilliant tool for managing money.

Positive themes

  • Moneybox app’s Lifetime ISA is easy to use with great interest and helpful saving tools.
  • Moneybox app’s Cash ISA offers competitive interest rates and is very easy to use.
  • Moneybox app’s Stocks and shares ISA is simple to use and great for beginners.

Negative themes

  • Some find Moneybox app’s interest rates could be better after initial offers end.
  • Some users experienced delays or confusion during fund transfers or withdrawals.
  • Stocks and shares ISA users mention limited investment options and slow support.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox app

Showing 11 of 17020 company reviews • Last reviewed within 7 days

I’ve had a LISA with Moneybox for 3 years now.

Lifetime ISA • 27th April 2026

I’ve had a LISA with Moneybox for 3 years now. User friendly app and lots of guidance on buying your first house.

{"display":"Tina K","full_name":"Tina K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Yeah good, helpful if needs be, easy to transfer in

Personal pension • 27th April 2026

Yeah good, helpful if needs be, easy to transfer in

{"display":"Ryan","full_name":"Ryan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy like it should be

    It felt so easy to set the account up, and then when going to buy my flat worked seamlessly and fast. Customer service was always... It felt so easy to set the account up, and then when going to buy my flat worked seamlessly and fast. Customer service was always great and linking it with my partner was great. The app makes it easy to save and see all the balances and info. Read more Read less

    {"display":"Miles","full_name":"Miles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Miles 27th April 2026
  • 5/5

    Best app I have.

    Easy to invest, good advice, very flexible, this self confessed technophobe finds it easy to use.

    {"display":"mh.licensing@gmail.com","full_name":"mh.licensing@gmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Finally proactive with my finances

    Thirty three years old and had no idea about savings accounts or cash ISAs… my money was sitting in an every day account with another... Thirty three years old and had no idea about savings accounts or cash ISAs… my money was sitting in an every day account with another bank. Switched to Moneybox and now I feel like I’m actually proactive with my finances. Brill! Read more Read less

    {"display":"Emily R","full_name":"Emily R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Emily R 27th April 2026
  • 4/5

    I like how user friendly it is.

    I like how user friendly it is. Im a young person saving for a house and its all so confusing but this is actually quite... I like how user friendly it is. Im a young person saving for a house and its all so confusing but this is actually quite easy to use. One thing i will say is, when i set it up i didnt realise that collection dates cant be changed and that was stressful as it was going to take money that i didnt have before payday. Other than that this app is great for your aims and goals and helpful for saving when youre bad with money Read more Read less

    {"display":"SJ","full_name":"SJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    SJ 27th April 2026
  • 5/5

    Great tool for young people

    Great start for a young person getting into investing and financial literacy

    {"display":"DJ Blackburn","full_name":"DJ Blackburn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Gold Standard

    Absolutely seamless usability and wonderful customer service.

    {"display":"georgeowen_7@hotmail.com","full_name":"georgeowen_7@hotmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very good.

    Very good. Easy to use. Easy ISA transfer

    {"display":"Matthew c","full_name":"Matthew c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Matthew c 27th April 2026
  • 5/5

    Great UI.

    Great UI. Easy to understand. And to setup was quick and simple.

    {"display":"Euan","full_name":"Euan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Euan 27th April 2026
  • 5/5

    watch your interest grow

    just love seeing the interest griw

    {"display":"carol a","full_name":"carol a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    carol a 27th April 2026

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