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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.95/5

Moneybox app reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

What is this award?

The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback.  Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.

This company has won:

  • Best investments provider 2025
See all awards Moneybox app have won
British bank awards winner
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Review summary

People rate this company as Excellent based on 9,637 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended positively over the past 90 days

Moneybox makes saving and investing feel easy and even fun with its simple, user-friendly app and competitive interest rates. The Lifetime ISA is a standout, helping many save for their first home with clear guidance and motivating features. Customer service is quick, friendly, and genuinely helpful, adding to the positive experience. Some find fees a bit steep and occasional app glitches frustrating, but overall it’s a trusted tool for building better financial habits.

Positive themes

  • Moneybox app is super easy to use and makes saving straightforward and enjoyable.
  • Moneybox Lifetime ISA helps save for a first home with great rates and easy tracking.
  • Customer service at Moneybox is friendly and quick to resolve any questions or issues.

Negative themes

  • Some find Moneybox fees high for small investments which can eat into returns.
  • Occasional app glitches cause deposit delays or double charges for some users.
  • A few users felt communication about ISA rules and bonuses was unclear or misleading.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Reviews for Moneybox app

Showing 11 of 9637 company reviews • Last reviewed within 7 days

Easy to deposit money and track your interest.

Cash ISA • 1st March 2026

Easy to deposit money and track your interest. The app is easy to use and simple enough for those of us who are not IT savvy.

{"display":"Sandra O","full_name":"Sandra O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very easy to use and good value for money

Cash ISA • 28th February 2026

Very easy to use and good value for money

{"display":"Ben S","full_name":"Ben S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    So easy to use the app - makes saving super...

    So easy to use the app - makes saving super easy

    {"display":"Alice J","full_name":"Alice J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Alice J 28th February 2026
  • 5/5

    Extremely easy to use and great interest rates

    The Moneybox app is extremely easy to use and the interest rates are some of the best in the industry. The insights they provide into... The Moneybox app is extremely easy to use and the interest rates are some of the best in the industry. The insights they provide into the fluctuations within each account are really helpful and beneficial. Read more Read less

    {"display":"MC","full_name":"MC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    MC 28th February 2026
  • 5/5

    Easy to open and manage accounts, move money and tra...

    Easy to open and manage accounts, move money and transfer to external accounts

    {"display":"Claire Henderson","full_name":"Claire Henderson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/528795.png"}}'s avatar
    Cash ISA
    Claire Henderson 28th February 2026
  • 5/5

    Easy App to use, great advice . and great results !

    A very easy App to use, with simple steps to follow and easy access.Lots of very informative and useful information, keeps you on track to... A very easy App to use, with simple steps to follow and easy access.Lots of very informative and useful information, keeps you on track to know how your savings are doing and options to consider on what to next when the time comes. Interesting emails to offer further advice to consider. Read more Read less

    {"display":"Carole S","full_name":"Carole S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Carole S 28th February 2026
  • 5/5

    Easy to use app.

    Easy to use app. I like the layout of it and it is simple to transfer money into the account. Interest rate is fair.

    {"display":"Yvonne B","full_name":"Yvonne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Yvonne B 28th February 2026
  • 5/5

    Saving for a house couldn't be easier with Moneybox.

    Saving for a house couldn't be easier with Moneybox. I have used it for years now to save up my deposit. It is also great for transferring old pensions.

    {"display":"Jo L","full_name":"Jo L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Jo L 28th February 2026
  • 5/5

    I took out a cash ISA, and found the experience trou...

    I took out a cash ISA, and found the experience trouble free.I completed everything I wanted to do online with no issues. I was suitably... I took out a cash ISA, and found the experience trouble free.I completed everything I wanted to do online with no issues. I was suitably impressed with the system and the interest offered,that I also convinced my wife to take out a csh ISA, using her £20,000 allowance. Read more Read less

    {"display":"Norman A","full_name":"Norman A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Norman A 28th February 2026
  • 5/5

    User friendly and effective

    I really enjoy the simplicity and ease of using the app, alongside the informative articles and other educational materials available within the app to support users financial literacy

    {"display":"Kristina Zec","full_name":"Kristina Zec","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1373414.png"}}'s avatar
  • 5/5

    Great product

    Great product with easy to use app

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    David W 28th February 2026

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