Offer a competitive interest rate. Communication is good and informative. Having to set up a direct debit to deposit money is a bit strange though.

Very friendly customer service - somethings weren’t too clear in terms of logistics of receiving money but the team were super helpful

Easy to invest with and extrenmely helpful if and when you have a query or question

I love the Moneybox app. My younger brother told me about it and I have used a lot of their products to build my savings... I love the Moneybox app. My younger brother told me about it and I have used a lot of their products to build my savings and investment portfolios. I will likely get a personal pension fund going soon too. So easy to use and weekly savings and options to add a one-off boost helped give me more emergency savings and overall investment. Read more Read less

I signed up set my preference and generally just forget it because I'm comfortable that my money is in good hands. Fees are little expensive... I signed up set my preference and generally just forget it because I'm comfortable that my money is in good hands. Fees are little expensive but over time as I invest more this should even out. Overall a well designed easy to use service that gives me piece of mind. Read more Read less

A fantastic app delivered by a great company. I've been with MoneyBox for a few years now and it's just been the perfect company to... A fantastic app delivered by a great company. I've been with MoneyBox for a few years now and it's just been the perfect company to start investing with. The app interface is simple and easy to use. Connected up my accounts and I just leave it to grow. No quibble for withdrawals either. If you've got investments in stocks and shares it can take a bit of time to receive it so you may need to consider that. Bar that, a trusted and reputable company that are growing from strength to strength. Get involved. Read more Read less

Overall MoneyBox is a really good app, and has good rates on fixed products. I'm not an expert investor, but I did reasonably well on... Overall MoneyBox is a really good app, and has good rates on fixed products. I'm not an expert investor, but I did reasonably well on the investment side too based on their recommendations. But sadly you can't close their accounts. This means that you'll never get any new bonus rates. The interest earned doesn't scale when you make withdrawals, so it looks like you've made 200% on £0. I've asked customer support several times if there's any way to fix these issues, but it's a no. You have to fully leave all their accounts before they can delete you, and you can start with a clean slate. Though you account number is your NI number, so it's not clear if I will be able to rejoin. I don't know if that works with GDPR. I've never had a bank (or other service) where you can't close your account... Read more Read less

They made it so easy to transfer my private pension to the moneybox pension Great communication all the way and without delays I didn't realise... They made it so easy to transfer my private pension to the moneybox pension Great communication all the way and without delays I didn't realise it would be easy to see my pension grow or to add to it at any stage after it was completed. A1 customer services and treated me like an individual. Thank you so much for making one or two things in life less difficult :) Read more Read less

Good app with decent features and the products available are/were competitive.