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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.93/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 17,023 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended negatively over the past 90 days

Moneybox app makes saving and investing feel easy and even fun, especially with the Lifetime ISA helping many get on the property ladder. The app’s clear layout, helpful tips, and good customer service keep things simple and motivating. Some users wish interest rates were higher and have faced delays with transfers or withdrawals.

Positive themes

  • Moneybox app’s Lifetime ISA is super easy to use and great for first-time buyers.
  • Moneybox app is very easy to use across all products with clear info and helpful features.
  • Customer service with Moneybox app is quick to respond and very helpful.

Negative themes

  • Interest rates on some Moneybox app ISAs have dropped and feel less competitive now.
  • Transfers and withdrawals can be slow or problematic with Moneybox app accounts.
  • Some users find the Stocks and shares ISA fees high and options limited on Moneybox app.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox app

Showing 11 of 17023 company reviews • Last reviewed within 7 days

My experience

Cash ISA • 3rd May 2026

After learning about the high interest rate plus how easy it to transfer my ISA account to Moneybox, i had you join Moneybox Cash ISA.

{"display":"MJC","full_name":"MJC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
MJC
Rated Excellent • 5/5
Read more product reviews

Easy to use with a guaranteed return.

Lifetime ISA • 3rd May 2026

Easy to use with a guaranteed return.

{"display":"Ibrahim","full_name":"Ibrahim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Fantastic

    Great app, so easy to use. Customer service is great too.

    {"display":"aimz9","full_name":"aimz9","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    aimz9 1st May 2026
  • 5/5

    I’ve had a LISA with Moneybox for 3 years now.

    I’ve had a LISA with Moneybox for 3 years now. User friendly app and lots of guidance on buying your first house.

    {"display":"Tina K","full_name":"Tina K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Tina K 27th April 2026
  • 5/5

    Yeah good, helpful if needs be, easy to transfer in

    Yeah good, helpful if needs be, easy to transfer in

    {"display":"Ryan","full_name":"Ryan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal pension
    Ryan 27th April 2026
  • 5/5

    Easy like it should be

    It felt so easy to set the account up, and then when going to buy my flat worked seamlessly and fast. Customer service was always... It felt so easy to set the account up, and then when going to buy my flat worked seamlessly and fast. Customer service was always great and linking it with my partner was great. The app makes it easy to save and see all the balances and info. Read more Read less

    {"display":"Miles","full_name":"Miles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Miles 27th April 2026
  • 5/5

    Best app I have.

    Easy to invest, good advice, very flexible, this self confessed technophobe finds it easy to use.

    {"display":"mh.licensing@gmail.com","full_name":"mh.licensing@gmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Finally proactive with my finances

    Thirty three years old and had no idea about savings accounts or cash ISAs… my money was sitting in an every day account with another... Thirty three years old and had no idea about savings accounts or cash ISAs… my money was sitting in an every day account with another bank. Switched to Moneybox and now I feel like I’m actually proactive with my finances. Brill! Read more Read less

    {"display":"Emily R","full_name":"Emily R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Emily R 27th April 2026
  • 4/5

    I like how user friendly it is.

    I like how user friendly it is. Im a young person saving for a house and its all so confusing but this is actually quite... I like how user friendly it is. Im a young person saving for a house and its all so confusing but this is actually quite easy to use. One thing i will say is, when i set it up i didnt realise that collection dates cant be changed and that was stressful as it was going to take money that i didnt have before payday. Other than that this app is great for your aims and goals and helpful for saving when youre bad with money Read more Read less

    {"display":"SJ","full_name":"SJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    SJ 27th April 2026
  • 5/5

    Great tool for young people

    Great start for a young person getting into investing and financial literacy

    {"display":"DJ Blackburn","full_name":"DJ Blackburn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Gold Standard

    Absolutely seamless usability and wonderful customer service.

    {"display":"georgeowen_7@hotmail.com","full_name":"georgeowen_7@hotmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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