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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.93/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 16,965 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended negatively over the past 90 days

Moneybox app makes saving and investing feel simple and even fun, with clear info and great interest rates across Cash ISA and Lifetime ISA. The app’s ease of use and helpful customer service really stand out, making it a top choice for first-time savers and seasoned investors alike. Some wish the interest rates were a bit higher and found occasional delays in fund transfers, but overall it’s a brilliant tool for managing money.

Positive themes

  • Moneybox app’s Lifetime ISA is easy to use with great interest and helpful saving tools.
  • Moneybox app’s Cash ISA offers competitive interest rates and is very easy to use.
  • Moneybox app’s Stocks and shares ISA is simple to use and great for beginners.

Negative themes

  • Some find Moneybox app’s interest rates could be better after initial offers end.
  • Some users experienced delays or confusion during fund transfers or withdrawals.
  • Stocks and shares ISA users mention limited investment options and slow support.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox app

Showing 11 of 16965 company reviews • Last reviewed within 7 days

Being a beginner, it’s easy to handle and straightfo...

Cash ISA • 25th April 2026

Being a beginner, it’s easy to handle and straightforward

{"display":"Nisha","full_name":"Nisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Money investing made easy

Lifetime ISA • 25th April 2026

New investor but really impressed very good information

{"display":"Aaron H","full_name":"Aaron H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very smooth interface and easy to use

    Very smooth interface and easy to use

    {"display":"W S","full_name":"W S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    W S 25th April 2026
  • 5/5

    First Home Buyer!

    I absolutely love Moneybox - without it I wouldn’t have been able to save money towards a house deposit. I feel like my life is... I absolutely love Moneybox - without it I wouldn’t have been able to save money towards a house deposit. I feel like my life is finally on track, and a huge part of that is because of how simple Moneybox has made it to save money. I’m able to see my goal clearly and understand how to achieve it - I couldn’t have done any of it without Moneybox! I feel safe, secure and extremely happy with how my money has grown. Read more Read less

    {"display":"Elise W","full_name":"Elise W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Elise W 25th April 2026
  • 5/5

    I have found it absolutely fantastic!

    I have found it absolutely fantastic!

    {"display":"Rebeckah WM","full_name":"Rebeckah WM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Allows me to save weekly for financial goals

    Allows me to save weekly for my retirement goal but wish I made a bit more money back on my investments in interest but overall... Allows me to save weekly for my retirement goal but wish I made a bit more money back on my investments in interest but overall good experience and easy to use app. Read more Read less

    {"display":"Cal ","full_name":"Cal ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Cal 25th April 2026
  • 5/5

    Great product with great customer service!

    Great product with great customer service! When I have issues, the team are very responsive to answer any LISA related queries. The app keeps me... Great product with great customer service! When I have issues, the team are very responsive to answer any LISA related queries. The app keeps me up to date informing me of bonus’ landing, interest payments. Read more Read less

    {"display":"Elliot B","full_name":"Elliot B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Elliot B 25th April 2026
  • 5/5

    And the best financial product goes to..

    When i joined the app i was happy with the initial experience, everything was smooth and easy to use. I even requested a few features... When i joined the app i was happy with the initial experience, everything was smooth and easy to use. I even requested a few features and they were added into the app in less than 2 weeks. I have been very happy with the customer service too, the live chat feature works amazing and has a personal feel with the advisors which you don’t get anywhere else Read more Read less

    {"display":"Al J","full_name":"Al J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Al J 25th April 2026
  • 5/5

    Great app!

    I find that moneybox is an easy to use app that helps me alot with managing my savings and pension. I'm am on track to... I find that moneybox is an easy to use app that helps me alot with managing my savings and pension. I'm am on track to purchasing my first property thanks the lifetime ISA and I would definitely recommend this app to anyone wishing to get on the property ladder. Read more Read less

    {"display":"DomV","full_name":"DomV","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    DomV 25th April 2026
  • 5/5

    Very Informative

    The information provided as well as the graphs and statistics provides a lot of insight into how well I am saving. By breaking down the... The information provided as well as the graphs and statistics provides a lot of insight into how well I am saving. By breaking down the numbers and statistics, I feel better able to allocate my savings confidently. Read more Read less

    {"display":"ML","full_name":"ML","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    ML 25th April 2026
  • 5/5

    Makes everything simple and easy

    Makes everything simple and easy

    {"display":"Kyle P","full_name":"Kyle P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Kyle P 25th April 2026

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