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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.93/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 16,806 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended negatively over the past 90 days

Moneybox app makes saving and investing feel simple and even fun, with clear info and great interest rates across Cash ISA and Lifetime ISA. The app’s ease of use and helpful customer service really stand out, making it a top choice for first-time savers and seasoned investors alike. Some wish the interest rates were a bit higher and found occasional delays in fund transfers, but overall it’s a brilliant tool for managing money.

Positive themes

  • Moneybox app’s Lifetime ISA is easy to use with great interest and helpful saving tools.
  • Moneybox app’s Cash ISA offers competitive interest rates and is very easy to use.
  • Moneybox app’s Stocks and shares ISA is simple to use and great for beginners.

Negative themes

  • Some find Moneybox app’s interest rates could be better after initial offers end.
  • Some users experienced delays or confusion during fund transfers or withdrawals.
  • Stocks and shares ISA users mention limited investment options and slow support.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox app

Showing 11 of 16806 company reviews • Last reviewed within 7 days

Used moneybox for my first house deposit

Lifetime ISA • 24th April 2026

Used moneybox for my first house deposit

{"display":"Lewis p","full_name":"Lewis p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great App!

Lifetime ISA • 24th April 2026

Great App! Easy to use and feel positive about safe savings!

{"display":"Sarah ","full_name":"Sarah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very easy to set up and app is super easy to underst...

    Very easy to set up and app is super easy to understand and use!

    {"display":"Connor Mansell","full_name":"Connor Mansell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1542642.png"}}'s avatar
    Cash ISA
    Connor Mansell 24th April 2026
  • 5/5

    As a first-time buyer, I had no idea where to start,...

    As a first-time buyer, I had no idea where to start, but using Moneybox and opening a Lifetime ISA has been a huge help. The... As a first-time buyer, I had no idea where to start, but using Moneybox and opening a Lifetime ISA has been a huge help. The in-app resources are clear, practical, and genuinely educational, they’ve helped me understand how everything works and what I should be aiming for. I’ve gone from feeling completely unsure to actually feeling confident about my savings goals. It’s been such a positive experience that I’ve also opened a Cash ISA through the app. Highly recommend for anyone starting from scratch! Read more Read less

    {"display":"Meg","full_name":"Meg","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Meg 24th April 2026
  • 4/5

    Higher fees compared to other platforms like trading...

    Higher fees compared to other platforms like trading 212. Sone features only available when you have a certain amount in cash isa

    {"display":"T H","full_name":"T H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    T H 24th April 2026
  • 5/5

    Moneybox as taught me so much discipline and I love...

    Moneybox as taught me so much discipline and I love it

    {"display":"Ayo","full_name":"Ayo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Ayo 24th April 2026
  • 5/5

    General thoughts

    Incredibly comprehensive and always gave me directive. Thought that the product was novel and really simple to use.

    {"display":"Ryan S","full_name":"Ryan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Ryan S 24th April 2026
  • 5/5

    Very easy to use & well infortmed

    Very easy to use & well infortmed

    {"display":"Billy H","full_name":"Billy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Billy H 24th April 2026
  • 5/5

    Great overall

    Great starting point for saving and investing, amazing customer support and easy to navigate. Also great for long time investors

    {"display":"Jb","full_name":"Jb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Jb 23rd April 2026
  • 5/5

    It’s Just an easy straight forward app and I love fo...

    It’s Just an easy straight forward app and I love forgetting that I’ve got an account with you and then coming to it and then... It’s Just an easy straight forward app and I love forgetting that I’ve got an account with you and then coming to it and then surprising myself how much I’m saving it’s very good Read more Read less

    {"display":"Mitchell ","full_name":"Mitchell ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Mitchell 23rd April 2026
  • 4/5

    I am very happy with moneybox.

    I am very happy with moneybox. Easy way to invest my money. It's clear (very important), not very complex and ready to use even if... I am very happy with moneybox. Easy way to invest my money. It's clear (very important), not very complex and ready to use even if you are not a finance person. You can invest without being an expert. That's why I totally recommend it Read more Read less

    {"display":"Chrysi K","full_name":"Chrysi K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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