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Moneybox reviews

Moneybox app logo
Rated Excellent • 4.80/5

Moneybox reviews

Verified business British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 17,048 product reviews

Average score of 4.80/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
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Reviews for Moneybox have trended negatively over the past 90 days

Moneybox makes saving and investing feel simple and even enjoyable, especially with their Lifetime ISA and Cash ISA products. The app’s ease of use, clear info, and helpful customer service really stand out. Some find fees a bit steep and wish transfers were quicker, but overall it’s a solid choice for beginners and seasoned savers alike.

Positive themes

  • Moneybox Lifetime ISA is easy to use and great for saving towards a first home. (64 mentions)
  • Moneybox Cash ISA app is user-friendly with good interest rates and easy transfers. (28 mentions)
  • Moneybox app offers clear info and helpful customer service across products. (11 mentions)
Summarised by AI
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About Moneybox

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox

Showing 11 of 17048 company reviews

Easy, well presented

Lifetime ISA • 4th September 2026

Very good interest on most ISAs. Easy to apply, easy to view progress. Not advertised that only on type of cash ISA is available.

{"display":"Samuel D","full_name":"Samuel D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Visual appealing app with ease of access

Lifetime ISA • 2nd September 2026

Visual appealing app with ease of access and clear information about contributions and performance

{"display":"Ricardo C","full_name":"Ricardo C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Easy LISA management.

    Easy LISA management. I find the app really easy to use.

    {"display":"rjc3g12","full_name":"rjc3g12","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    rjc3g12 23rd August 2026
  • 5.00/5

    Very easy to use and fits all my requirements in a a...

    Very easy to use and fits all my requirements in a application for savings

    {"display":"DaveyS","full_name":"DaveyS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Junior ISA
    DaveyS 22nd August 2026
  • 5.00/5

    Easy to use and navigate, app is good.

    Easy to use and navigate, app is good. Clear and concise information

    {"display":"Thomas Barrett","full_name":"Thomas Barrett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/783960.png"}}'s avatar
  • 5.00/5

    Moneybox app has a human aproach

    Able to speak to a human if needed, even though its app

    {"display":"kirsty edwards","full_name":"kirsty edwards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    kirsty edwards 20th August 2026
  • 5.00/5

    Confusing layout on app

    App is very insightful although lay out can be a little confusing

    {"display":"Sara M","full_name":"Sara M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Sara M 20th August 2026
  • 5.00/5

    Great app, great customer service.

    Great app, great customer service. Would recommend highly! Easy way to manage your money, and understand long term gains.

    {"display":"Hannah Carney","full_name":"Hannah Carney","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent communication and rates always competitive...

    Excellent communication and rates always competitive - could not be happier about my moneybox saving account and can highly recommend to others

    {"display":"Claire B","full_name":"Claire B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Claire B 20th August 2026
  • 5.00/5

    Works great and very easy to set up and monitor.

    Works great and very easy to set up and monitor. Used for my deposit and now saving for retirement.

    {"display":"Miah91","full_name":"Miah91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Miah91 16th June 2026
  • 5.00/5

    The moneybox stocks & Shares ISA

    The moneybox stocks & Shares ISA has a wide range of ETFs to choose from. The fees are fair. The team at moneybox also provide great help & advice for beginner investor's

    {"display":"Luke","full_name":"Luke","avatar":{"url":"\/uploads\/avatars\/users\/647222.jpg"}}'s avatar

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