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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.95/5

Moneybox app reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

What is this award?

This award is open to any bank with a UK banking licence that provides current accounts to UK customers and exceeds the award thresholds set. This includes entrants with traditional branch networks as well as neobanks.

This company has won:

  • Best investments provider 2025
See all awards Moneybox app have won
British bank awards winner
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Review summary

People rate this company as Excellent based on 9,221 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended positively over the past 90 days

Moneybox makes saving and investing feel easy and even fun with its simple, user-friendly app and competitive interest rates. The Lifetime ISA is a standout, helping many save for their first home with clear guidance and motivating features. Customer service is quick, friendly, and genuinely helpful, adding to the positive experience. Some find fees a bit steep and occasional app glitches frustrating, but overall it’s a trusted tool for building better financial habits.

Positive themes

  • Moneybox app is super easy to use and makes saving straightforward and enjoyable.
  • Moneybox Lifetime ISA helps save for a first home with great rates and easy tracking.
  • Customer service at Moneybox is friendly and quick to resolve any questions or issues.

Negative themes

  • Some find Moneybox fees high for small investments which can eat into returns.
  • Occasional app glitches cause deposit delays or double charges for some users.
  • A few users felt communication about ISA rules and bonuses was unclear or misleading.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Reviews for Moneybox app

Showing 11 of 9221 company reviews • Last reviewed within 7 days

Satisfactory

Cash ISA • 28th January 2026

Easy to use. No probs encountered

{"display":"Le Dona","full_name":"Le Dona","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072113.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Being a user with Moneybox for a long time now and h...

Stocks and shares ISA • 26th January 2026

Being a user with Moneybox for a long time now and have never had any issue with the app. Any queries I do have, are... Being a user with Moneybox for a long time now and have never had any issue with the app. Any queries I do have, are dealt with quickly and the app/service continues to improve all the time. Read more Read less

{"display":"DaveyS","full_name":"DaveyS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    i love moneybox

    i love moneybox, the app is great, you can see everything whenever you want, track your progress, get a breakdown of your money, link a... i love moneybox, the app is great, you can see everything whenever you want, track your progress, get a breakdown of your money, link a buying partner, find information and advice. and the government bonus is a lifesaver Read more Read less

    {"display":"Niamh C","full_name":"Niamh C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Niamh C 23rd January 2026
  • 5/5

    Moneybox app

    Amazing app, so easy to start moving towards your financial goals.

    {"display":"Noora","full_name":"Noora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Noora 23rd January 2026
  • 5/5

    Great App.

    Great App. And great service from Moneybox. Have been with them from the start of their journey. And they go from strength to strength and... Great App. And great service from Moneybox. Have been with them from the start of their journey. And they go from strength to strength and pride themselves on inclusivity I have never had so much in savings in all my life and Moneybox have made it simple to on my efforts. Best decision I made to become a shareholder too. Read more Read less

    {"display":"Stephen Morritt ","full_name":"Stephen Morritt ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to use and has incentivised me to save a s...

    Very easy to use and has incentivised me to save a significant amount of money in my LISA.

    {"display":"annacarver375@gmail.com","full_name":"annacarver375@gmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The app is good and clear.

    The app is good and clear. Although never had a bug or experienced any problems with the staff, I would suggest less cluttered screen. Just... The app is good and clear. Although never had a bug or experienced any problems with the staff, I would suggest less cluttered screen. Just one too many action suggestions (read, check, open etc.) on the starting screen. I still give it 5 stars for functionality, good use and available help. Read more Read less

    {"display":"Cipextern","full_name":"Cipextern","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Cipextern 23rd January 2026
  • 5/5

    It's by far the best financial app i have seen

    It's by far the best financial app i have seen and used. Clear and simple yet gives me all the details I need. Making things... It's by far the best financial app i have seen and used. Clear and simple yet gives me all the details I need. Making things happen is easy but if I need support it's there. Read more Read less

    {"display":"Dan","full_name":"Dan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Dan 23rd January 2026
  • 5/5

    Excellent Money Box App

    Money box app, very easy to use, interest rates are good, and monthly interest deposits into account

    {"display":"David B","full_name":"David B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    David B 23rd January 2026
  • 5/5

    I love Moneybox.

    I love Moneybox. The app is brilliantly easy to understand and slick. Transactions are smooth and I trust them

    {"display":"Nicki C","full_name":"Nicki C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good app quite straightforward to use and setup and...

    Good app quite straightforward to use and setup and good to manage

    {"display":"Fred","full_name":"Fred","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Fred 23rd January 2026

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