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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1265 reviews)

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4.16

Based on 1,265 reviews, last reviewed 26th Jan 2026

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Opening and operating the account is easy

The Santander 1-2-3 account is easy to use and very easy to set up. All you need is at least £500 per month going into the account (which could be your wages or just a transfer from another bank) and set up and operate two direct debits from the account. With online banking doing most things are really easy, and if you are stuck you can always phone them for help. You will be charged a £2 fee each month but in return you get a 3% interest rate on up to £20,000 which beats most easy access savings accounts easily. You also get cash back on some types of household bills such as council tax so the £2 fee can be offset but a much larger payment back. I have read reviews that suggest that the service form Santander is bad, but I have not found that. Reviewed on: 20th April 2015

I am extremely impressed with the excellent service offered by Santander through the 123 account.

I have found the 123 account to be a most reliable, excellent and rewarding bank account for the everyday man. It provides a decent reward for a current account and offers perks such as the cashback on the direct debits and a good interest rate. The select service tagged on to the 123 account is also a gold star support service. On the rare occasions that I have to contact Santander, I find the experience streamlined, efficient and painless. I would like to congratulate Santander on their most excellent product! Reviewed on: 20th April 2015

It really is as good as they say it is.

The whole idea of the account is that it provides cashback - nothing very new in that you might think, but this is cashback on things you have to buy anyway, so why not get some money for doing it? The best rate is 3 per cent on your phone bills - mobile and landline. You can never get a decent discount from phone companies so this is a real bonus for the Santander account. You have to remember that there is a £2 monthly fee for the account, so make sure that the benefits outweigh this cost - but if you use the account right they definitely will! Reviewed on: 10th April 2015

a great account had no problems at all been with them years

iv had this santander account for a few years now and had no problems at all and have been good, Reviewed on: 10th April 2015

Painless switch to Santander by a very knowledgeable and helpful member of staff.

I've had several products with Santander over the last few years that I've been pleased with so I decided to switch from the bank I'd been with forever to Santander's 123 current account. This turned out to be a great decision. A very nice, knowledgeable, helpful member of staff sat down with me and explained everything as if she had all the time in the world for me. She took care of everything, and explained what she was doing as she went along. It was painless. The product itself is excellent in that I get cashback on various bills that I pay monthly plus 3% interest on my balance. The £2 per month fee is swallowed up by the income I get from the account and I easily come out on top. When I switched I chose to close (or have Santander close on my behalf) my pre-existing account with another bank and because of this the switch process only took seven days. I'd definitely recommend this product for anyone who wants to make the most of their money. You will need at least £500 per month coming into your account on a regular basis and you will also need two direct debits set up. That's it. Simples! Reviewed on: 26th March 2015

good account but international usage is a nightmare.

Santander charge ridiculous amounts to use their accounts for international transactions.. Then when things fail you can't even get through on the phone from overseas. Then they follow up by sending you a phone number that only works from UK for a few hours of the day when you are probably asleep. Reviewed on: 10th February 2015

So good my husband switched!

You could say I’ve grown up with my bank. I joined Santander when it was Abbey National, straight after university and found my savings and investments mature as I made my transition through life. Whether it is in a branch or on the phone, I have always appreciated the skilful ability of Santander employees to address my needs, as a result I have held everything from mortgages to ISAs and bonds with them. Why have I never been tempted with one of the many opportunities to ‘earn £100 if I switch to Bank X’? Apart from the fantastic 3% that I earn on my 123 Current Account, there’s no price that can be put upon the level of friendliness and genuine desire to help when I ring Santander Select for support. That never fails to brighten my day. Reviewed on: 24th January 2015

Excellent customer service online and in-branch and a real money saver compared to my previous account.

I switched to Santander early in 2014 and from day one I saved money both on my overdraft and with their various cashback incentives. Online baking is smooth and functional and staff in branch are always cheerful and helpful. They offer value combined with great customer service and a willingness to go the extra mile, What more could you want from a bank! Reviewed on: 9th January 2015

Unfortunately the company all round has lead to me instigating leaving, rather than this particular product.

It was almost laughable when they sent me a credit card to consolidate my debts with - and gave a credit limit of £500! I wish that was enough to consolidate my debts! Reviewed on: 7th January 2015

Extremely helpful and friendly staff, quick online answers to any questions asked

Santander has always been helpful and polite both instore and on line, if you ask a question online they come back with an answer very quickly, great service, great bank account with cash back Reviewed on: 22nd December 2014

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