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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,248 reviews, last reviewed 23rd Jun 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025
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Anonymous

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
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Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1248)

Excellent customer service online and in-branch and a real money saver compared to my previous account.

5
I switched to Santander early in 2014 and from day one I saved money both on my overdraft and with their various cashback incentives. Online baking is smooth and functional and staff in branch are always cheerful and helpful. They offer value combined with great customer service and a willingness to go the extra mile, What more could you want from a bank! Reviewed on: 9th January 2015

Unfortunately the company all round has lead to me instigating leaving, rather than this particular product.

1
It was almost laughable when they sent me a credit card to consolidate my debts with - and gave a credit limit of £500! I wish that was enough to consolidate my debts! Reviewed on: 7th January 2015

Extremely helpful and friendly staff, quick online answers to any questions asked

5
Santander has always been helpful and polite both instore and on line, if you ask a question online they come back with an answer very quickly, great service, great bank account with cash back Reviewed on: 22nd December 2014

Agree with the other reviews - good all round

4
Came to say that this current account has been easy to use for me...the other reviews have said it all for me though :-) Reviewed on: 29th October 2014

Good account and switching easier than I thought

4
I switched to the 1I2I3 account after many many years at another bank. Although this is a paying account, the value is pretty good when you consider the service you get and the cash back - happy I moved over Reviewed on: 23rd October 2014

Best Interest rate return in the market.

4
I think this is the best current account in the UK at the moment as is providing a 3% return on savings plus giving 1%-3% on my usual bills such as phone to gas/ electric. Quite impressed! Reviewed on: 20th October 2014

Best account out there

4
I thought about switching for a while, and the 123 account is the one I opted for. Yes, there is a monthly fee, but the benefits this account brings are huge. Well worth it. Reviewed on: 16th October 2014

Generous overdraft for student accounts

5
I have banked with Santander for just over 2 years now. I took out the 1-2-3 Student Current Account as they offered £1,500 0% overdraft and also £50 for singing up. At the time (2012) this was the best deal around. £50 was paid very quickly and my payments from the student loans company are always on time with no problems. The online account management is easy to navigate and has a good layout. All the features are easy to use. The mobile app is basic and simple to use, ideal for when you are on the move, it contains a good feature where you can send individual transactions via email or to your phone contacts. It is very easy to manage all day to day tasks online. Never had any problems with Santander so have not had the need to contact them. They offered a £1500 overdraft which then raises if you decide to stay in education (i.e. masters). Would recommend the 1-2-3 Student Current Account as they offer good sign up bonuses, from instant cash to 4 year free railcards etc... Only con with this account is that the card they provide cannot be used for all online transactions - such as post office withdrawals etc... Reviewed on: 7th October 2014

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