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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

great interest rate

Helpful staff and easy to use both in branch and online.They can be a bit too hot on suspected fraud if anything seems slightly out of the ordinary, but better safe than sorry Reviewed on: 28th August 2015

Great for bonus money!

Found out about the Santander 1-2-3 Account some time ago and signed up - not only does it have a great interest rate on money in the account but it will also pay you. Cashback is received on many Direct Debits that you set up - anything from Council Tax to your phone bill. These bills have to be paid so may as well make a little out of it. You need to pay in £500 per month to qualify and there is a £2 month bank charge but if you have a number of Direct Debits set up then the rewards more than cover the charge. Reviewed on: 28th August 2015

great account

Was in 2 minds about opening this accountdue to the bd press Santander hve received in the past. So glad I did do it - staff helpful and friendly and a good interest rate too Reviewed on: 28th August 2015

exceptional

I have used the 123 salamander for just over a year now. The service is exceptional. It has improved my money management skills. The app is easy to navigate and their customer service is next to none Reviewed on: 27th August 2015

Great account

Must be one of the best accounts around. A great rate of interest and great service in branch Reviewed on: 27th August 2015

Great Bank Account

I am really happy with our 123 account, we changed out account to the 123 when it first came out. The interest rate is great at 3% if you have over £3000 in the account (Interest paid up to £20k). We have all the house bills coming out this account so we get a good amount of money paid back every month, it easily covers the £2 per month fee. I have already recommended this account to other family members who are also really happy with it. Reviewed on: 27th August 2015

Great banking

friendly helpful staff. Online banking easy to use and very secure. Also pays a good rate of interest Reviewed on: 27th August 2015

Great banking experience

I was already a Santander customer, and finally made the plunge to move to their 123 account last year. Now I wished I had done this earlier. There is a monthly fee of £2 but in return I am getting cash back on my direct debit payment for council tax, water rates, electric, gas, mobile phone, broadband and phone services varying from 1% to 3% on top of that there is up to 3% interest on balances. up to £20,000. Must be the best account around as earning money to use the direct debits, I would certainly recommend this account, Reviewed on: 27th August 2015

A godsend for savers.

If you are a struggling saver looking for accounts that pay little or next to no interest at all,the Santander 123 is a great market leader that pays 3% on a significant amount of 20k.Compared to the majority of accounts on the market this account is unbeatable with cashback on bills and mortgage payments as well,the only negative being a £2 monthly fee but with all the interest this is insignificant. Reviewed on: 26th August 2015

Excellent

With the current low interest rates I was tempted by this because they pay3%. So glad I decided to open this account. Easy to use and the interest rate is good on a large balance. I even get cashback on utility bills if paid by DD Reviewed on: 26th August 2015

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